eMaint CMMS Software

We are very excited to roll out a CMMS that is more user friendly than most accounting based systems that lack the features and functionality for capture Maintenance KPI's.

Pros

eMaint is highly configurable to your Maintenance process workflow.
The relationship with Fluke is a win for implementing Fluke device monitoring, aka, PdM.

Cons

Out of the box, fundamental operation is not there.
There are quirks and features that need to be turned on to operate.
This obstacles must trip you up in your rollout in order to be "fixed".

Need a team dedicated to driving an out-of-the-box solution so that Users can hit the ground running.

Great overall experience from my past year and a half using the system, working with multiple CMMS, attending multiple in person training, and using their online training tools. I am always recommending eMaint to anyone that i think could benefit from a system of this caliber.

Pros

The software has all the basic features and functionalities that you need for a great CMMS program, that is adaptable and customization for many industries and demands. There is more in the system than i think most customers even take advantage of, but the customer support team has always been there to help brainstorm ideas and best practices for implementing the system to deliver what you need.

Cons

There are certain scenarios that the system can act a little glitchy at times in regards to the reports and report output into HTML/excel that can be frustrating, in terms of formatting not being adjustable and other quirks that you just have to accept. For example the excel reports only export as an excel 2003 doc, i mean come on that is sooo outdated, and then on top of that all the columns are tiny, and you have to manually drag them out each time, these are small annoyances. The HTML exported reports also have no page margins, so the table literally goes all the way to the edge of the page, making parts get cut off upon printing, and this is something that cant be adjusted in the system. There are other limits that the system can just not do for reporting that i wish it could. In general though, the bulk of my grips with the system are all reporting based, the system itself and its functionality and consistency with the base CMMS module is great and even the reporting is still great, just small improvements could be made to make it even better.

So far we are overall happy with the eMaint program. We are a fairly new customer and so my experience is limited at this time.

Pros

I like the flexibility of the program. Just about anything is possible and X5 will be even better when we are ready to switch over. I like the look and organization of the program. Customer service is very helpful and responsive. The reporting functions are very flexible and useful. I like the flexibility with the user rights that can be based on the type of user role they are assigned or by the individual if special privileges are needed.

Cons

There are some pieces of the program that are hard to find. Part of the problem is that there are pieces of eMaint that still run on the X3 platform as well as X5. It will be great when everything runs off of X5. The mobile program is a little inflexible which is frustrating. Again, with X5 the mobile will also run on X5 which should be a huge improvement.

Booked Labor: This KPI allow me to track my labor charges sorted by WO type. Our goal is 80% Corrective and 20% Reactive booked labor with an 85% labor efficiently. My reactive booked labor normally is directly related asset efficiently and DT. Grouped and sorted by asset tells me what assets need to be focused on
Reported Hours: This KPI allows me to track wrench time. One way we use this is to get a base line for the time it takes to perform scheduled tasks so we can have an accurate forecasted scheduled repair time, for future repairs.
Down Time/Failure codes: This KPI Failure codes Allows me to identify issues down to the composite level so we can perform a root cause analysis to determine where we have opportunity for improvement.

Pros

What I like most about the software id how easy it is to add change and design the fields to meet my matrix needs

Cons

I can not think of any I do not like about the software

I mainly use Emaint to pull reports for auditing use. I like that we have one place where important info is stored. We use it to keep track of inventory, drivers, work orders for maintenance, and asset information.

Pros

I like the Emaint links to other software that we use and that it is user friendly. I am able to generate reports for audit purposes.

Cons

I can't say that there is anything on my end that I do not like, however, I know that there is a lot of potential and plans for our company to extend the use. Maybe more training on what and how to accomplish our goals would be nice.

It is something that will be used around the country to help set up predictive and proactive maintenance management systems and also keep track of all the files for easy look ups.

Pros

It seemed to offer everything I could think of that I could use to make my job better , more efficient and easier to solve problems

Cons

The price was more than I think the company I work for would want to spend.

Highly recommended!!

Pros

eMaint CMMS software is extremely user-friendly and delivers to expectations.

Cons

No cons. As you would expect from Fluke!!

Pros

I had very simple recurring maintenance items to track and using this tool made it a very organized process in taking care of the large equipment that needed routine services. You can schedule recurring and needed maintenance on your equipment.

Cons

It does take some learning to use, but like any software with some practice you can learn the functionality quickly.

Pros

The reporting is very modifiable, and we can get all the information we need about our equipment. We know exactly what needs to be done, and what's been done. It's absolutely perfect when maintaining large tractors and other farm equipment

Cons

It is very costly, but compared to what you save in time, it's worth it.

Tracking of outstanding work orders, by trade and / or individual. Short term scheduling for routine PMs.

Pros

Able to keep tracks of labor hours for cost analysis. Able to schedule work orders effectively, for all workers, by trades.

Cons

Supply tracking and stock inventory algorithm needs improvement. Cannot research history to reference prior repairs or replacements.

We are able to organize all of our data in one place. Including PMs, work orders, calibrations, equipment manuals, floor plans & service requests.

Pros

This software is very user friendly and flexible. We are able to have production personnel create work requests, add pictures if necessary. I have all our machine manuals in the document storage section. We use the software to track equipment PMs and Calibrations. It is really a well rounded software.

Cons

Because this software is continuously updating software versions, we sometimes experience bugs or bug repairs. Emaint is very good about publishing the reports on what has changed with the new version of the software.

Pros

eMaint offers all of the features you could want with a CMMS. Forms are customizable. System is reliable. Customer service is excellent.

Cons

The mobile functionality was a deal breaker for us. They do not have an app. Instead, they have a mobile browser based version. It is clunky and difficult to use, especially for people with limited tech experience.

Saves time to generate work work and planning. It effective tool for planner in maintenance jobs. It has help me know the total number of items on store and when to reorder.

Pros

The features and functions of the program such the planning and purchase re-order.
When ever an item is running out of stock, it automatically send alert message to you informing the need to reorder but it run out of stock

Cons

The ease of usage, automatic generate alert message, saves time in generates work order for effective planning.

Pros

That it is web based and can be accessed from any where. Also like that most everything I have ask of eMaint representative they have been able to accommodate.

Cons

Often you have to click on menu several times to get the list to show. For example if you leave PM and go to asset. You end up clicking on Asset menu. If one had been selected you close it then blank screen appears. You then have to click on Asset again to get the list.

Scheduling of preventative maintenance has saved us time and money

Pros

Flexible enough to allow to be used for a variety of projects not only maintenance. We actually use for Environmental inspections and H&S

Cons

Navigation at times can be a bit cumbersome especially when adding multiple records.
Everything else is all good

Pros

Free weekly seminars to keep you informed of new features .

Great documentation on how to use it, including video tutorials.

Quick email response time

Very customizable

Cons

Initial implementation can be a bit hard. Ie you must follow a certain syntax when entering data into fields.

Customization tools could use a bit of a modern touch up to look more user friendly

Pros

There are so many features that can be designed and enabled to create a good user experience. Customer service is generally very responsive.

Cons

Very little comes ready to plug and play. To get the most out of this powerful software one must sink in a lot of time building out and designing features with Emaint's customer service team.

I am still setting it up, but I can see the benefits of the history tracking of assets and how the future managers or employees will be able to have a source of historical information of the development.

Pros

The ability to track our infrastructure and have a history attached to each asset. Having preset work orders to go out will save me a lot of time.

Cons

I did not find it intuitive at first but with the great support I am picking up on how to populate all the necessary areas. I have only used the FIXX software before.

Allows me to effectively manage our Maintenance Dept with the interaction of the software.

Pros

New features are routinely rolled-out, vetted through user input. Very scalable package which makes it affordable.

Having one product that can handle operations and maintenance logging and can easily be expanded.

Pros

It is a very flexible platform that can be adapted to do a variety of things beyond what it is designed for. We are using it for work orders and for operations logging of events.

Cons

There is a slight lack of customization available for reports. One of the daily reports that auto-generates has a generic title on it that I was told I can't have customized. Not a big deal, but would be nice.