eMaint CMMS Software

This software its an add value for every Operation and maintenance companies

Pros

A powerful software for every day projects maintenance activities, it provide simple and easy to use functions allow full control of your task force

Cons

Just need to have more practical interface and should be easy to tailor made as per daily tasks and work demands

I was a bit intimidated at first switching from a basically paper / spreadsheet system. Now the more i use the system the more i realize what it is cabable of. For what the system is capable of and the support staff that they have to help ensure your success, the system is worth it.

Pros

We just got through the On Site Kick off (4 days with an implementation specialist). Definately worth it! We were able to get the various modules, screens and reports set up the way we wanted with an expert that did it for us as well as showed us how in the process. We haven't gone "Live" yet but we are already using the work request / work order module so we could start tracking corrective actions right away

Cons

Haven't had any yet,,, the support that Emaint has provided has been accurate, helpful, and timely thus far.

Pros

-Endless customization to your needs
-Adding work orders (or work order requests) is straightforward
-User hierarchy is very useful for giving access levels throughout the organization
-Web-based so you can access it anywhere
-They will send trainers out to your site to teach you and your team how to set up and use the software
-Can connect it to monitoring tools for easier data collection

Cons

The reports themselves can be quite difficult to set up. When I called customer service, they told me they'd rather set the reports up for the end users rather than trying to train people how to set up their own reports. Once the reports are set up they're super easy to run.

Love this CMMS.

Pros

The support staff makes the transition perfect. The main page has all the info I need to run all three of my sites.

Cons

Takes a long time to install all aspects. I would like to have a few more techs for the price, maybe balance admin and techs better.

Pros

I most liked the exceptional level of customer service I received. In managing the use of multiple facilities I found this product to be optimal for my needs.

Cons

I wish there were more applications for this software! I can't say anything bad, only that I wish I could use it more!

Pros

pretty good experience, works well without many kinks, works well when you get used to it, very helpful

Cons

need some training to really get up to speed to get used to it, lots to learn which can take some time

Pros

Very good CMMS program. We have reduced our downtime and parts searching by using this system. Very good once you get used to it.

Cons

Will need training to learn all of the functions. Luckily, eMaint offers a lot of training to help you learn the system.

We are almost done with the 4-week implementation process, and with each new step we have realized more ways this software is going to streamline our day-to-day processes to greatly increase efficiency, as well as become a powerful reporting tool for that will provide us with far better data than we have ever had.

Pros

Customization, fantastic service from sale through implementation, excellent training that results in ease of use.

Cons

No complaints - it is a LOT to learn and a LOT of data to transfer, but that's to be expected with any software change (especially if, like us, you're pulling the data from a variety of sources), AND the implementation specialist and the online training have really helped us with both.

Pros

- easy to learn
- not expensive
- automatically generate work orders
- responsive customer support

Cons

- few bugs every once and a while
- requires some time as a setup
- could have better reports compared to other softwares in the same trade

I did want to learn more on You Tube of developing the app for my business better. I like to do it alone when I can.

Pros

Most of it is self explanatory. I always get follow ups from the support staff to be sure I have what I need.

Cons

I haven't found any yet. I would say I would like more instructions available instead of going to support so much to figure it out.

I'm coming from Bigfoot CMMS and my organization made the switch over to eMaint. eMaint made a data transfer template because enough customers were switching away. I think every user we have has gave two thumbs up on that decision. I've only heard a few times during the transition/development process "oh that's hard-wired into the program, we can't change that" You can change almost anything you want. You want a drop-down menu here instead of freeform type field, done! The load times between pages are actually reasonable. To me it's lightning. Rarely see error messages, too!

Pros

SPEED! Data Dictionary. Almost fully customizable forms. eMaint University provides training right there for end-users. Development/customer support communicated during the hurricane that hit Florida last year. It actually feels like a finished product, and your organization can work with eMaint to tailor it to your needs. Requestors are available to not have logins, submit requests through a website and receive automated emails on progress.

Cons

Every once in a while you encounter bugs (taxing twice on invoices, random stuff), but I'm willing to look past that because the development team seems competent enough to fix all the problems we have had so far. I'm told eMaint licenses/how we are using licenses costs more than Bigfoot, but I haven't seen the invoices to give particulars.

Pros

With this maintenance software you no longer need to have a big team to do the job for you for this will already help you easily manage production flows, track job orders, and schedule maintenance!

Cons

Familiarizing software features could take you some time. But it is guaranteed easy to use and navigate!

Would highly recommend the product. I vetted 5 companies, and eMaint is the one I chose, and so far, I am glad I did.

Pros

What sold me was the continued free education for product use and support. From setup to full implementation, the process was smooth. I have never used a maintenance program before, and I feel like a pro at it.

Pros

Out of the 6 CMMSs I tried, this was probably the best to fit my needs. It is highly customizeable with different account priveleges depending on the need.

Cons

This is one of the more expensive options and there is no way to buy the system outright. Also the learning curve is a bit higher then most others.

Pros

There are a lot of options available. After an initial training (which there was none) the email university would be a great backup resource.

Cons

Lack of training up front. We did a webinar but ythe guy went so fast and there was no one to answer questions after we logged on to go to work on it.

I have used and implemented several CMMS systems. eMaint is my favorite and I would definitely look to use them again. The eMaint SaaS product is very competitively priced with some value-add learning materials beyond the CMMS in their eMaint University add-on.

Pros

Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want.
X4 interface is visually pleasing and easy to navigate.

Cons

The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features.
To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum.
My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable.

Pros

When you need a competent Project Management Software product for your business you must make time to examine several solutions. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Maintenance Care’s overall score of 8.0 and compare it against eMaint’s score of 7.5; or Maintenance Care’s user satisfaction level at 99% versus eMaint’s 100% satisfaction score. The assessment will help you see the pros and cons of each program, and choose which matches your requirements better. Aside from the main features, the solution which is simple and intuitive is always the better product. Users who want to save some time or want a Maintenance Management (CMMS) Software advice from our team might want to try out these top choices for this year: Bigfoot CMMS, Hippo CMMS, Corrigo.
Helping organizations around the globe implement world-class maintenance operations with its cloud-based software solutions.
Work Orders and Requests
Asset Management
Inventory Management
Preventive Maintenance
Reports and Dashboards
Mobile Maintenance
Predictive Maintenance
Work Scheduling
Document Storage

Cons

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast.
It takes awhile to get everything in the system (parts/inventory/assets) but once you do, it is great and easy to use.
Requires prior experience working with Maintenance Software Hard to track inventory/parts UI can be difficult to comprehend initially

Pros

eMaint has a very user friendly interface, an abundance of useful features, and fantastic customer service system.

Cons

Not a major deal, but there is a lot of information in the program, and it can get a little overwhelming at times.

nothing

Pros

simple as what the required need and able to expanded in future where ever need and the support is so helpful

Cons

emaint need to manage how can the support team response at the holidays and weekends because many facilities, the jobs still open even at these days.

Patrick presented the software in such a manner that anyone could understand.

Pros

I like the price of this product and the ease of use. I also like that we have our own personal Customer Service Professional assigned to us if we need help.

Cons

The initial start up is going to be hard, but I have my own customer service professional assigned to our company to help.