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MPulse logo
 
MPulse CMMS software provides integrated tracking, scheduling, and reporting tools for equipment and facilities maintenance organizations. The system offers flexible deployment options and compatibility with virtually any device, while... Read More
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MPulse CMMS software provides integrated tracking, scheduling, and reporting tools for equipment and facilities maintenance organizations. The system offers flexible deployment options and compatibility with virtually any device, while... Read More
 
IBM TRIRIGA logo
 
IBM TRIRIGA is a full-suite Integrated Workplace Management Solution (IWMS) that includes modules designed to accommodate the needs of facilities space management and maintenance, real estate, capital projects, and environmental and... Read More
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IBM TRIRIGA is a full-suite Integrated Workplace Management Solution (IWMS) that includes modules designed to accommodate the needs of facilities space management and maintenance, real estate, capital projects, and environmental and... Read More
 
OfficeSpace logo
 
OfficeSpace Software is a cloud-based platform that helps organizations allocate workspace. Users can manage day-to-day employee relocations and large-scale organizational moves. The software can be used across a variety of industry... Read More
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OfficeSpace Software is a cloud-based platform that helps organizations allocate workspace. Users can manage day-to-day employee relocations and large-scale organizational moves. The software can be used across a variety of industry... Read More
 
iOffice logo
 
iOFFICE is a cloud-based integrated workplace management system (IWMS) and facilities management solution. Users can choose from ten modules with management features for space, move, service requests, assets, visitors, mail and more. iOFFICE... Read More
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iOFFICE is a cloud-based integrated workplace management system (IWMS) and facilities management solution. Users can choose from ten modules with management features for space, move, service requests, assets, visitors, mail and more. iOFFICE... Read More
 
Visual Lease logo
 
Visual Lease is a cloud-based lease administration and accounting solution for corporate tenants landlords who manage office space, retail stores, industrial sites and more. It enables users to track lease data, critical dates, financials,... Read More
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Visual Lease is a cloud-based lease administration and accounting solution for corporate tenants landlords who manage office space, retail stores, industrial sites and more. It enables users to track lease data, critical dates, financials,... Read More

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FM:Interact logo
 
FM:Interact is an integrated suite of cloud-based facility management tools that helps organizations manage space, occupancy, assets, moves, maintenance, leases and property. Through the system, users have access to key facility information... Read More
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FM:Interact is an integrated suite of cloud-based facility management tools that helps organizations manage space, occupancy, assets, moves, maintenance, leases and property. Through the system, users have access to key facility information... Read More
 
Agility by SoftSols Group logo
 
Agility, created by SoftSols Group, is a CMMS/CAFM system for maintenance and facility managers to use on-site and in the field. The solution offers a full suite of applications, including asset management, reactive and preventive... Read More
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Agility, created by SoftSols Group, is a CMMS/CAFM system for maintenance and facility managers to use on-site and in the field. The solution offers a full suite of applications, including asset management, reactive and preventive... Read More
 
FacilityONE logo
 
FacilityONE is a web-based facility management solution suited for companies with any number of buildings. The system is available in the following industries: apartments, arenas and stadiums, education, government, healthcare and... Read More
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FacilityONE is a web-based facility management solution suited for companies with any number of buildings. The system is available in the following industries: apartments, arenas and stadiums, education, government, healthcare and... Read More
 
CenterStone logo
 
CenterStone from Trimble is a modular system designed to track an organization’s real estate portfolio needs including space management, facilities management, lease administration, and environmental sustainability. Space management... Read More
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CenterStone from Trimble is a modular system designed to track an organization’s real estate portfolio needs including space management, facilities management, lease administration, and environmental sustainability. Space management... Read More
 
EAMbrace logo
 
EAMbrace is a facilities managment software platform available for either cloud-based or on-premise deployment. It is intended to help organizations of all sizes, across all industries, manage and track assets, life-cycle costs and... Read More
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EAMbrace is a facilities managment software platform available for either cloud-based or on-premise deployment. It is intended to help organizations of all sizes, across all industries, manage and track assets, life-cycle costs and... Read More

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Accruent FAMIS logo
 
FAMIS by Accruent is a robust facilities and maintenance management system that was developed specifically for the higher education and public sector industries. Automate the entire work lifecycle process and better manage building,... Read More
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FAMIS by Accruent is a robust facilities and maintenance management system that was developed specifically for the higher education and public sector industries. Automate the entire work lifecycle process and better manage building,... Read More
 
MaintenanceEdge by Dude Solutions logo
 
Dude Solutions™ provides a suite of web-based maintenance management applications that help streamline maintenance operations with centralized requests, automated maintenance workflow, and simple reporting. MaintenanceEdge™ includes... Read More
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Dude Solutions™ provides a suite of web-based maintenance management applications that help streamline maintenance operations with centralized requests, automated maintenance workflow, and simple reporting. MaintenanceEdge™ includes... Read More
 
Sprocket CMMS logo
 
Offering visibility over every facet of asset, maintenance and preventative maintenance, Sprocket v3.5 has especially strong mobile capabilities and an extremely user-friendly interface.
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Offering visibility over every facet of asset, maintenance and preventative maintenance, Sprocket v3.5 has especially strong mobile capabilities and an extremely user-friendly interface.
 
Collectiveview Viewsuite logo
 
Collectiveview Viewsuite is a cloud-based facilities management solution suitable for midsize to large businesses. Key features include maintenance management, asset management, space management, move management and lease administration. Collectiveview... Read More
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Collectiveview Viewsuite is a cloud-based facilities management solution suitable for midsize to large businesses. Key features include maintenance management, asset management, space management, move management and lease administration. Collectiveview... Read More
 
AwareManager logo
 
AwareManager is a provider of facility management software for commercial and corporate real-estate properties, stadiums, healthcare facilities, offices and similar venues. It also offers maintenance scheduling as well as assist stakeholders... Read More
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AwareManager is a provider of facility management software for commercial and corporate real-estate properties, stadiums, healthcare facilities, offices and similar venues. It also offers maintenance scheduling as well as assist stakeholders... Read More

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Qube Planet logo
 
Qube Planet is a cloud-based and on-premise facilities management program that provides modular components to support both “soft” and “hard” services, from planned maintenance to mobile technology tools. Qube Planet allows... Read More
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Qube Planet is a cloud-based and on-premise facilities management program that provides modular components to support both “soft” and “hard” services, from planned maintenance to mobile technology tools. Qube Planet allows... Read More
 
vx Maintain logo
 
Verisae is a powerful global provider of cloud-based, SaaS software that helps large retailers automate their maintenance, energy, field service, and remote monitoring programs. With Verisae’s vx Maintain, organizations manage the... Read More
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Verisae is a powerful global provider of cloud-based, SaaS software that helps large retailers automate their maintenance, energy, field service, and remote monitoring programs. With Verisae’s vx Maintain, organizations manage the... Read More
 
TheWorxHub logo
 
TheWorxHub by Dude Solutions is a cloud-based maintenance management solution designed specifically for both healthcare organizations and senior living communities. Its suite of applications helps users coordinate activities and supports... Read More
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TheWorxHub by Dude Solutions is a cloud-based maintenance management solution designed specifically for both healthcare organizations and senior living communities. Its suite of applications helps users coordinate activities and supports... Read More
 
Asset Essentials logo
 
Dude Solutions provides a suite of cloud-based maintenance management applications that provides businesses with centralized requests, automated maintenance workflows and reporting. Asset Essentials is suitable for manufacturers,... Read More
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Dude Solutions provides a suite of cloud-based maintenance management applications that provides businesses with centralized requests, automated maintenance workflows and reporting. Asset Essentials is suitable for manufacturers,... Read More
 
Primavera Facilities Management logo
 
Primavera Facilities Management by Oracle is a comprehensive solution that combines defining, tracking, maintenance and inspection functions as part of the Oracle Unifier platform. The maintenance management features include corrective,... Read More
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Primavera Facilities Management by Oracle is a comprehensive solution that combines defining, tracking, maintenance and inspection functions as part of the Oracle Unifier platform. The maintenance management features include corrective,... Read More

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Buyer's Guide

by Taylor Short,
Market Research Associate
Last Updated: November 22, 2017


Facility, maintenance and real estate managers require specific functionality to efficiently maintain properties and track information. Software solutions designed to handle this functionality are known as Integrated Workplace Management Systems (IWMSs).

In this guide, we will explain what makes up an IWMS, what it can do and the benefits it can offer.

Here’s what we’ll cover:

What Is an Integrated Workplace Management System?
Components of an Integrated Workplace Management System
Benefits of an Integrated Workplace Management System
Use Cases for an IWMS
How Is It Priced?

What Is an Integrated Workplace Management System?

In the past, managers would use several separate systems to meet their needs. But this changed when vendors first began offering a Web-based software platform that integrated the five modules needed most often by facility and real estate managers—an Integrated Workplace Management System.

Gartner coined the IWMS term in 2004 to describe the combination of these five applications:

  • Real estate and lease management
  • Facilities and space management
  • Maintenance management
  • Environmental sustainability
  • Capital project management

An IWMS is more than a repository for all of the data these applications gather; the system, in fact, offers coordination of activities occurring in each of these areas of an enterprise.

Therefore, an IWMS performs best for organizations with hundreds or thousands of assets, and reveals how various departmental activities impact each other.

Today, several major software vendors offer their own IWMSs. When they’re scattered across different systems or departments, the quality of data about facilities and assets can suffer—but IWMSs give managers all the features they need in one convenient package.

Common Features of IWMS Software

The following five component modules make up an IWMS:

Real estate and lease management As in property management software, real estate management modules give users a centralized database of information about buildings, such as size, value, condition, function, occupancy and maintenance costs. Create requests for proposal (RFPs) and manage the entire lifecycle of a building, from acquisition to disposal. Users can also manage leases or other important documentation.
Facilities management Facilities management features help users manage physical building space, equipment maintenance, portfolios and records of important data.
Maintenance management Where facilities management modules help users manage buildings, maintenance management tools help users manage assets—such as equipment and vehicles—with the goal of reducing maintenance costs and keeping assets at peak performance.
Capital project management These features help users track the status of large, long-term capital projects (for example, the construction of an apartment complex). This can include budgeting, inventory management, assigning tasks and roles to workers, document storage/sharing and invoicing.
Environmental sustainability Sustainability features can monitor and identify excessive usage of energy, water and other resources, and may include functionality to help bring a building within LEED certification standards.

Benefits of an Integrated Workplace Management System

The main goal of an IWMS is to provide the most useful features for facilities and real estate management within a single software platform. This translates into many other benefits, such as:

  • Centralizing information in a database. When using multiple systems to manage a workplace, transferring data quickly and accurately between them is a challenge, and can introduce human error. IWMS vendors solve this issue by sharing information across integrated modules automatically.
  • Optimizing space and resources. IWMS software can help organizations analyze their use of physical space, whether it’s an office, a manufacturing plant or a warehouse. Moving employees and assets around an existing office or into a new space (called a “churn”) can be costly, and software can help plan for future usage efficiently.
  • Reducing energy usage. By monitoring and analyzing the energy efficiency of a facility, organizations can identify cost-cutting opportunities that also reduce the facility’s carbon footprint.

Use Cases for an IWMS

An IWMS contains many applications, so it can be difficult to envision the exact situations in which the system adds value to an organization. Software Advice recently spoke with two IWMS experts to learn some useful ways this software benefits users:

  • Coordinating activities to avoid interruptions: Let’s say a company’s maintenance team uses a CMMS to plan preventive maintenance work orders, and its executive team has a separate calendar to reserve meeting rooms. With an IWMS, these schedules can be viewed by both groups so that planned maintenance on an air handler above a conference room will be performed before or after an important executive meeting.
  •  
  • Automate minor environmental adjustments: Employees work best when they’re comfortable, but it’s sometimes a hassle to find someone who can adjust the temperature quickly. A workplace that utilizes an IWMS can offer a simpler, faster way to make minor adjustments—employees can use their smartphone to report that a room is too cold through an online portal. If the system is setup to do so, it can shut off the air conditioning automatically, saving time and increasing workplace comfort.

Read our report to find more detailed information about the applications, benefits, stakeholders and use cases of an IWMS.

How Is It Priced?

IWMSs are priced through a monthly or annual subscription fee, or an upfront license fee. However, it’s important to note that most IWMSs are Web-based.

Pricing ModelDescriptionExamples
Subscription-based, “Software-as-a-Service (SaaS)" or Web-based A monthly or annual fee, typically based on the number of users who access the system and/or the number of assets. However, some pricing models are based on square-footage. Manhattan IWMS, Planon Accelerator, iOffice IWMS
Perpetual license fee A one-time, per-user or per-computer fee. Some products allow multiple users on a single license, while others require an additional license for each user. Updates, support and training may be separate costs. IBM Tririga, ARCHIBUS IWMS

Free Download:
Facilities Management Software Pricing Guide

 

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