HiMama Software


 

HiMama is a cloud-based child care management solution that helps child care centers and professionals to manage their business routines such as administrative reporting, program planning, interactions with parents and more.

Key features include staff attendance management, lesson scheduling and customizable report generation that can be executed at regular intervals. HiMama also offers an activity and meal tracker, calendar management application and real-time photo and video uploading capabilities. It offers SMS notifications for parents, online registration, document management, live training for staff members and the ability to import data from external sources.

HiMama manages and stores communications between administrators and parents via industry standard SSL encryption technology. Additionally, the solution offers parents-centric features such as a digital scrapbook, milestone tracker and preschool updates. Mobile applications for iOS and Android are also offered that enable remote access of the solution.

Support is offered via phone, email and online FAQs.

 

HiMama - Admin dashboard
 
  • HiMama - Admin dashboard
    Admin dashboard
  • HiMama - Activity dashboard
    Activity dashboard
  • HiMama - Classroom homescreen
    Classroom homescreen
  • HiMama - Customizable reports
    Customizable reports
  • HiMama - Share with parents
    Share with parents
Supported Operating System(s):
Web browser (OS agnostic)

480 Reviews of HiMama

 

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Software Advice Reviews (1)
More Reviews (479)

Showing 1-1 of 1

valerie from Happy Toddlers Play Group
Specialty: Daycare
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

User friendly..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm very appreciative of the support staffs diligent follow-up and patients with getting me on the phone with some quiet time away from the kids until some of my issues were resolved.
Team! all mean Thank you

Pros

As I continue to use it and learn from it what is most beneficial for my program , I'm enjoying it more everyday.

Cons

At first I didn't like that it was taking me away from individual time with the children. But the support staff explained how to use the voice talk and text option from my phone and it has simplified my day.

Review Source
 
 
 
Showing 1-20 of 479

Karen from Apple Creek Preschool
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Love HiMama

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Quality
Pros

The ability to have communication with parents. For the parents that we aren't able to see on a daily basis it helps build trusting relationships. Parents love getting information throughout the day, it makes them feel more a part of their child's day.

Cons

Hard to say, but some days it is more difficult to even have time to use and then the parents are disappointed in not getting a picture or information. This is no fault of the app., it is just the nature of childcare.

Review Source: Capterra
 

Meghan from First Baptist Church of Lexington
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great way to manage childcare!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

HiMama has many tools available for managing you childcare business. It allows to manage the billing and payroll side as well as the attendance and contact information.

Cons

I like the flexibility for communication with parents but I have trouble getting parents to download another platform when they are already using so many other ones.

Review Source: Capterra
 

Sam from Ameren
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Hi mama review

Ease-of-use

Functionality

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Ease-of-use
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Quality
Pros

Ability to download photos from the app

Cons

Nothing that I can think of. Maybe add a windows PC app?

Review Source: Capterra
 

Kathleen from Millbrae School District
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Pretty cool app!

Ease-of-use

Functionality

Product Quality

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Pros

There is nothing like the guilt of having to go back to work and leave your child with someone else all day. You wonder and worry about what they are doing. Not anymore with this awesome app. It is so cool to get quick updates from my children's care providers throughout the day with minimal effort.

Cons

I am so impressed with it. I don't have anything to compare it to as it was not something that was out for my other children.

Review Source: Capterra
 


December 2018

December 2018

Great way to stay updated on child's progress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Consistency of updates, user end features are easy to interact with, and works well on iOS and Android.

Cons

A paid app is sometimes not attractive to smaller childcare providers who spare expenses on things like this.

Review Source: Capterra
 

Katie from SCELC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Has a lot of great features

Ease-of-use

Functionality

Product Quality

Customer Support

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We sat through a tutorial of the HiMama app when looking for a communication app for our childcare center. It has a lot of great features and is visually appealing. We ultimately chose a different app that seemed more user friendly.

Pros

The overall look of the app is appealing and fits with what you would expect for a childcare app.

Cons

Felt this was less user friendly then he other app we ultimately chose.

Review Source: Capterra
 

Stephen from Superior Greenstone District School Board
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Awesome Communication Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

I have been using HiMama as a parent for over a year through my childcare provider. It is an amazing tool to track the daily activities of my child, including her meals and snacks, bathroom routines and naps, and her ongoing learning and activities. The use of pictures and videos with the descriptions is really awesome. The layout of information, whether through the app or website, is also easy to follow. I am a huge fan!

Pros

I love the ease-of-access through the website and the app. HiMama allows me to remain in contact with my childcare provider and easily see/view activities throughout the day.

Cons

Sometimes the app randomly signs me out, which can be a bit annoying, so I have to wait for the end-of-day report to arrive.

Review Source: Capterra
 


November 2018

November 2018

Brilliant App to keep track of your kiddos!

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Pros

While you are at work, you want to know that your kids are being taken great care of. This software allows teachers to spend less time documenting on paper and allows them to snap a quick photo, add a caption and get back to the kids. Meanwhile, I can login to the account to see how my babies are doing. It keeps me connected to my purpose and passion. I notice I can get back to work and give more when I don't have to worry about their daily activities.

Cons

The software is only as good as the teacher using it. If the staff member working with your child isn't aware of the software or hasn't been trained, they might not utilize all of the features available. I wish there was an easier way to communicate with my child's teacher through the program.

Review Source: Capterra
 


October 2018

October 2018

Preschool & Child care easy and smooth.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

First, I would like to mention its neat UX design. Congratulations for that!

Now, families can be in touch with what their kids are doing, eating, and playing which is amazing. The customization of the app to keep track of every kid and their activities is very useful. Teacher and parents connected smoothly and efficiently is its most valuable feature.

And with mobile apps for Android and iOS there is no excuse. Everything is handy and accurate. Development Assessments and messaging between parents and teachers, planning, reports, everything together to make it easier for everyone involved.

Cons

This is a great tool so far. Of course it could be improved, but so far so good.

Review Source: Capterra
 

Basama from Global Tutor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Himama there; less to worry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

It gives a feeling that I'm always connected with the school and my child. Don't want to be in person always to have a chat with the teacher. This helps a lot to save my time. Also very handy and convenient to use.

Pros

Getting daily notification and report throughout the day make me worry less about my kid and the pictures uploaded give an immense amount of giggles. Also easy to communicate with teachers and the customer service is also impressive.

Cons

Nothing I came across. Absolutely a good one.

Review Source: Capterra
 

Noemi from NVCA
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Easy Peasy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Love the app. Works well. User friendly and creative way to interact with your child’s teacher.

Pros

All inclusive sight for all documents and pictures.

Cons

Can become overwhelming with all the data it hold

Review Source: Capterra
 

Lisa from NASA
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Love this app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Love everything about it. For mamas who like to keep track of hat their kids are up to in preschool, it’s the best!

Pros

I love seeing what my child is learning each day & seeing pics of her happily playing with her friends.

Cons

Nothing bad at all. Love everything Ive seen.

Review Source: Capterra
 

Casandra from Plato's Playgrounds
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Was not able to use this app and was denied a reimbursement!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Support

The initial salespeople are extremely pleasant and will tell you anything you want to hear just to sell you this app. Once you pay for it, you truly find out how limited the app is and the fact that it is not fully functional for a Florida school. You are then left to the mercy of not so pleasant people who could care less about your experience or your review.
DO NOT FALL FOR THEIR SALES PITCH! I am out hundreds of dollars and I did not use the app for a single day of my daycare being open.

Pros

I liked the idea of the parent communication feature. Yet was not able to use the feature, as I discovered after being given access to the app that it did not have the necessary features needed in a Florida daycare setting to comply with all necessary documentation needs. I therefore cancelled before my actual subscription began and was denied the refund of the months I had prepaid for.

Cons

This app does not have the administrative functions needed to document all areas needed to keep up with Florida Certifications. I asked if they had everything we needed multiple times before purchase and only realized once given access (after I paid for a subscription), that it did not have the tools for that documentation. When I called (during my FREE month of subscription, before my paid for subscription even began) they denied me any refund, even though they admitted that 4 other daycares had cancelled their subscriptions for this same reason. I was led to believe this would have everything we needed and when it was clear it did not, they would not reimburse my payment, even though we were still in the trial month.

Review Source: Capterra

  Response: HiMama, HiMama Inc.

Date: November 2018

November 2018

 

We have been in contact with Cassandra and have reviewed this case. This was a misunderstanding and we've reached out to rectify this with the customer.

 

Iris from Spanish Schoolhouse
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Peace of Mind

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Loved going in and seeing pictures of my kids. Always have me the peace of mind that they were happy and safe

Cons

Could not get a reply from the school when I sent a message.

Review Source: Capterra
 

Holly from Ameren
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

Review

Ease-of-use

Functionality

Product Quality

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Quality

I like being able to communicate more fluidly with daycare providers.

Pros

Pictures and the content. The desktop has lot more functionality than Tadpoles or other apps I've used.

Cons

The mobile interface is lacking and not great to navigate and cannot access all humans features and content, such as menus and calendars. I wish I could save pictures and videos from the app.

Review Source: Capterra
 

Christine from Greenspring Village
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

Great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Loved the real time info I was able to get during my workday!

Cons

Nothing! It was a godsend! It was easy, user friendly and interactive

Review Source: Capterra
 

Ivan from BlackBerry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Hi Mama Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Journal of what my child is up to each day, the amount of food they eat and the photo log

Cons

Nothing that I can think of off the top of my head.

Review Source: Capterra
 

Jaclyn from Allied
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Great program!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I liked how I could get notifications throughout the day to see pictures and see how much fun my child was having.

Cons

I felt it was sometimes difficult to scroll through the pictures and make larger

Review Source: Capterra
 

Jessica from Self-employed
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

HiMama review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the updates that it allows me to have while my children are being cared for

Cons

At this point, I have no cons. The app has been helpful.

Review Source: Capterra
 

Kaitlin from HarrisEarly Learning center
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

TeAcher/mom

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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I really enjoyed it!

Pros

I used it as a teacher and as a mom. I loved getting updates, pictures, and reminders. Also, so easy to communicate with parents.

Cons

Sometimes a little time consuming using as a teacher.

Review Source: Capterra