Ratings & Reviews

Overall Rating

4.35 / 5 (403)

4.59 / 5 (574)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 29, 2020

April 15, 2020

Pros/Cons

  • Pros

  • Metrics - love this feature. It makes it easy to monitor different things at a glance. Love that CCB incorporates check-in and giving. Love the Lead App.

  • The thing I like the most about CCB is that it is web based and I can access it from anywhere. Even my phone. The great customer service when I have an issue is also a plus!

  • Cons

  • It tends to be a tad behind the curve when it comes to keeping up with newer technology and fresh looks but definitely stepped it up recently.

  • Some features are hard to navigate and aren't very intuitive. But again, they seem to be working on those issues all the time.

  • Pros

  • Budget friendly, and easy to use. We have just started to use the email feature and I love it!

  • easy to get started excellent at receipting excellent customer service very affordable

  • Cons

  • Issuing previously used donor numbers to new donors is a little confusing but comes out okay in the end.

  • Sometimes when I highlight a members name, it jumps to another name because I moved the mouse too quick. Other than that no complaints.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots