Servant Keeper vs Shelby Systems

Servant Keeper has 622 reviews and a rating of 4.65 / 5 vs Shelby Systems which has 45 reviews and a rating of 3.98 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (622)

3.98 / 5 (45)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 14, 2020

April 30, 2020

Pros/Cons

  • Pros

  • Easy to use. Very versatile. The support is incredible, excellent!

  • Easy to use, good technical help, price is great, easy to learn. Not too long of a wait time to get help

  • Cons

  • I would like a little bit more ability to customize reports, but there is a wide range of reports to choose from!

  • It can be a little complicated in certain areas, but the frustration is minimal compared to how great the product is.

  • Pros

  • Checkin was very stable and was very consistent.

  • Easy to navigate, for the most part. Customer service is always friendly and solves my problem the day it occurs.

  • Cons

  • Although it is customizable it does take quite the effort to make it happen. There are areas of the software that cannot not be utilized for any purpose other than what it was created for.

  • In order to customize the look of Arena it requires skills we do not have on staff. We have been able to do a little bit on our own. I wish there were more choices on the front end.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux