About eWorkOrders

eWorkOrders is a cloud-based maintenance management solution offering an integrated suite of tools to manage work orders, asset management, inventory management and preventative maintenance.

The software solution provides users with tools and an interface that gives users the ability to organize service requests and other employee tasks into a single platform, available to owners, managers, engineers, tenants, vendors and others. Data can be displayed as text and on an interactive calendar or map.

eWorkOrders features a reporting module with essential reporting tools that gives users the ability to assemble their data collection within their CMMS and transform it into reports.

The software solution can be configured for businesses of any size,...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

56 Reviews of eWorkOrders

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(50)

50

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 56 results

February 2020

Trey from Sunshine Mills

Verified Reviewer

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

February 2020

Great CMMS Solution

Pros

As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.

Cons

Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.

Response from Information Professionals

Replied February 2020

Thank you for the great review! Using the enterprise version with many sites and multiple groups at some of your sites, definitely increases the complexity of the setup. We're glad that you found the support team easy to work with and that you are so happy with eWorkOrders!

February 2021

Jeff from Elite Facility Solutions

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

A Chevy Corvette in a Ford Focus package

Positive to outstanding.

Pros

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly. It has so much "bang " for the buck. This software performs with or better than any other CMMS software on the market. The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support. If price was no object, we would still use eWorkorders. I have customized it with no issue and train new people all the time. Fantastic Software and Customer service!!!

Cons

Cons are few. I would add a picture and document function into the original package and charge for space beyond a certain limit. Add a color option for text in the work order so you can highlight or bold things you want to stand out. Add a lock function to the notes. This would prohibit anyone changing a note and date for nefarious reason (CYA). That's about it.

Reasons for Choosing eWorkOrders

After consideration and use, this product will do what ANY other CMMS product will do, but, with less strain on your wallet. Customer service is top notch!

Reasons for Switching to eWorkOrders

OT was hard to use and since they use an Explorer primary platform system, you are stuck with explorer glitches as well. Spending an hour trying to figure out why the printing fields are right is a waste of time and productivity nightmare.

August 2009

Tom from City of Olympia, Washington State

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

August 2009

A Top Flight Product That Fits Any Budget

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Pros

eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Cons

As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

November 2020

Chris from Kaleido

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Most Cost Effective and Easy to use CMMS on the Market

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!

Pros

Ability to create multiple workflows and GMP features. Extensive self administration capabilities. No Hidden costs!

Cons

Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.

Reasons for Choosing eWorkOrders

Features that help us meet FDA/GMP workflow requirements. Cost effectiveness. Their team is very professional and extremely knowledgeable.

June 2020

Tony from Grace Health System

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great CMMS!

Very professional and helpful support. Easy implementation. Easy to learn.

Pros

Ease of training and use. Customizable. Price point.

Cons

Nothing to dislike. This system offers everything we need and more.

Reasons for Choosing eWorkOrders

Equal features at lower cost. Excellent support.