





eWorkOrders Home Screen






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About eWorkOrders
eWorkOrders is a cloud-based maintenance management solution offering an integrated suite of tools to manage work orders, asset management, inventory management and preventative maintenance.
The software solution provides users with tools and an interface that gives users the ability to organize service requests and other employee tasks into a single platform, available to owners, managers, engineers, tenants, vendors and others. Data can be displayed as text and on an interactive calendar or map.
eWorkOrders features a reporting module with essential reporting tools that gives users the ability to assemble their data collection within their CMMS and transform it into reports.
The software solution can be configured for businesses of any size,...
eWorkOrders Home Screen
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
February 2020
Trey from Sunshine Mills
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
February 2020
Great CMMS Solution
Pros
As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.
Cons
Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.
Response from Information Professionals
Replied February 2020
Thank you for the great review! Using the enterprise version with many sites and multiple groups at some of your sites, definitely increases the complexity of the setup. We're glad that you found the support team easy to work with and that you are so happy with eWorkOrders!
February 2021
Jeff from Elite Facility Solutions
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2021
A Chevy Corvette in a Ford Focus package
Positive to outstanding.
Pros
This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly. It has so much "bang " for the buck. This software performs with or better than any other CMMS software on the market. The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support. If price was no object, we would still use eWorkorders. I have customized it with no issue and train new people all the time. Fantastic Software and Customer service!!!
Cons
Cons are few. I would add a picture and document function into the original package and charge for space beyond a certain limit. Add a color option for text in the work order so you can highlight or bold things you want to stand out. Add a lock function to the notes. This would prohibit anyone changing a note and date for nefarious reason (CYA). That's about it.
Reasons for Choosing eWorkOrders
After consideration and use, this product will do what ANY other CMMS product will do, but, with less strain on your wallet. Customer service is top notch!
Reasons for Switching to eWorkOrders
OT was hard to use and since they use an Explorer primary platform system, you are stuck with explorer glitches as well. Spending an hour trying to figure out why the printing fields are right is a waste of time and productivity nightmare.
August 2009
Tom from City of Olympia, Washington State
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
August 2009
A Top Flight Product That Fits Any Budget
I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!
Pros
eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.
Cons
As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.
November 2020
Chris from Kaleido
Company Size: 51-200 employees
Industry: Biotechnology
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Most Cost Effective and Easy to use CMMS on the Market
Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!
Pros
Ability to create multiple workflows and GMP features. Extensive self administration capabilities. No Hidden costs!
Cons
Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.
Reasons for Choosing eWorkOrders
Features that help us meet FDA/GMP workflow requirements. Cost effectiveness. Their team is very professional and extremely knowledgeable.
June 2020
Tony from Grace Health System
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Great CMMS!
Very professional and helpful support. Easy implementation. Easy to learn.
Pros
Ease of training and use. Customizable. Price point.
Cons
Nothing to dislike. This system offers everything we need and more.
Reasons for Choosing eWorkOrders
Equal features at lower cost. Excellent support.