Fiix Software

Gets the job done if it is not needing time.

Pros

Program is really easy on the work order side, but actual inputs are complicated and confusing to the basic computer person,

Cons

Input information on a work order or changing it is very tasking. Also, the home screen is confusing and does not flow like you would expect it to.

Pros

Fiix makes it very easy to submit a maintenance request. Having a platform to submit requests gives me confidence that our maintenance department has a way to keep all their tasks organized, and my request is not getting buried at the bottom of someone's email inbox!

Cons

The landing page for this product can be a little deceptive. It looks like you need to sign in, but there is no need to sign in just to submit a request. I think the "submit a maintenance service request" button could be a little more prominent.

Pros

We love having one central location to which we can upload requests to have simple or extensive maintenance work done. Rather than word-of-mouth or an email getting lost in someone's inbox, this program has increased productivity and efficiency of tasks being completed. It has provided a uniform way for all of the employees to upload requests, and an "email receipt" is always sent back to those that uploaded a request, and a follow-up email is always sent when the task is completed.

Cons

Everything from the user end has been positive. I do not have any cons to mention as it has only been helpful for the entire workplace.

I like how it also tells you when the request has been submitted and when it has been completed!

Pros

I like that Fiix is a product that allows for a quick report of a problem in a large workplace with many items/places to keep working and running smoothly. It is very helpful to be able to go to Fiix, give a summary of the problem, categorize the urgency of the request, and send it to those who need to know.

Cons

The only thing that I wish was different was that it was a little more accessible. Instead of having to go to a hidden link, I wish it was just right there.

The biggest advantage this software has brought our company is finally having a indexed system for PM information. Instead of looking up PMs in a log book all we need to do is search the WO history.

Pros

Very easy to use, and very easy to train other employee's on its use. At our company we have quite a lot of older employee's that usually have trouble with technology. I recently trained a technician who isn't to good with computers and he can already navigate the UI and submit WOs.

Cons

The only con I have found so far is that I can't seem to print the asset tags. It just doesn't want to print. I'm sure the problem with be fixed. Not a huge deal, but that is the only problem I have had so far that I haven't been able to resolve on my own.

Great support, reactive, but as any CMMS, tough to get up to a place of comfort.

Pros

Ease of use for a wide spread amount of people with all different backgrounds.
Ability to customize.

Cons

Lack of serious customization needed for our specific company needs. Should have a standard of a longer integration/onsite implementation.

Pros

Fiix offered various plan options and flexibility, it was free to try (so it was easy to demo to my team), and also offers guest maintenance requests.

Cons

Can be tedious to get started and enter in all assets and PMs, but that comes with any software like this.

Very worth your time to look at Fiix. They have the answers that any maintenance manager and tech would want.

Pros

The ease of use of the dashboard was the selling point for us. It's so intuitive to use and the setup is a breeze from any other program I have reviewed and used. I really enjoyed the preview of the demo software and the salesman was right on point for any questions we had. They really put a lot of thought into this software! I am extremely excited to get this rolling out. This software has the potential to become our corporate-wide CMMS software.

Would recommend Fiix as a CMMS program to small to intermediate businesses

Pros

The benefits of using Fiix as opposed to other options of CMMS programs are that it is Easy to use, comes with a Free demo, and is Competitive pricewise

Cons

Although it has mostly the same features, it Lacks some dynamic features of other, more expensive CMMS programs. (obviously more expensive = more stuff but I didn't know what else to write here)

I trialed a lot of software and found Fiix to be the best fit for the money for our company. The ease of use and mobile capability made it the perfect fit.

Pros

Ease of use, mobile ability, and growth ability make this perfect for a small business wanting a system to grow with.

Cons

Cloud only so we have to purchase a subscription, would have liked the ability to purchase perpetual licenses and purchase updates/upgrades as needed.

There are several things about this software that are incredible. First off they were the only company willing to let us try a demo of their program and use their excel templates. They are confident in their product and they should be because it is excellent. Another key selling point for us was that they are very user friendly and provide lots of resources to help anyone figure out how to use their product. The last key point is that their product and the price were perfect for our size. We are not a production facility with lots of equipment, we are a distributions center with 2 mechanics and a moderate amount of equipment. Most companies I talked to just didn't have a product plan to meet a small scale operation.

Pros

-Extremely user friendly
-Free trial available before purchase
-Easy to import info from Excel
-Strong mobile aplication
-QR codes for assets are essential
-Great price
-Very helpful and friendly staff

Cons

-When I created a domain for the trial service I couldn't import everything from that into the actual version when we purchased it.

Pros

Easy to use
Custimer support is good
Free to use but with limited number of users

Cons

Some features missing

Very Useful tool to keep work orders and asset in a strata organized. Very user friendly and holds lots of data. Easy to reference repairs done and upcoming items. Would definitely recommend to others to use this software.

I like the software and planning to upgrade our version to explore the full potential. I would recommend this product.

Pros

I like the Dashboard and also the recently updated calendar-it is way better than before. The video and technical support is available in the website that makes me easy to set up the software.

Cons

I didn't see a feature that allows the Work order to starts its hour when open or scanned . I mean that when I scan or log in in the WO the time should start charging to that work order.

I use Fiix CMMS Software for Maintenance of Analytical Instrument under Good Laboratory Practice and FDA Regulations. I'm using it to manage instrument inventory, maintenance schedule, repairs and parts. It does the job very well for a very small portion of the price of a specialized Software for Maintenance Management in a laboratory.

Pros

Best Value for money on a 10:1 margin.

Cons

Not the most attractive interface of all the CMMS Software.

Advice to Others

You can try the free trial, it works very well.

Likes Best

I was looking for an easy to use CMMS mainly for setting up a PM system to satisfy auditors in our small factory, however my wishlist grew when I realised that our field based activities and difficult to track spares stock could also be taken care of with a CMMS. The problem came when many systems are over complicated and over priced for my use and others didn't have the android app to assist in field based activities. With a small budget for the software I looked at "free" software but soon found the limitations on these, also one system that was free and open source struggled to install on our servers and had zero support.
I tried the free trial of MA and was instantly impressed, it just works! and is very easy to use. I moved onto the cost effective paid version and have been impressed with it so far. I would thoroughly recommend you try it.

Likes Least

The negatives are small and the positives outweigh them, very knowledgable support is there and I have used it by direct email, however a better knowledge base would be great and a support ticket system. A more customisable app and one with offline support for when you have no data signal would be brilliant.

Recommendations

I recommend trying before you buy, I did and MA came on top.

Likes Best

Intuitive and easy implementation and ongoing use. Great that everything is cloud based so always accessible.

Likes Least

It does not like operating on Microsoft Explorer. Have to use other browser for best results.

Recommendations

Try the online trial and see how easy it is to use.

Likes Best

It had all the functionality I needed from parts tracking, meter readings, preventive maintenance schedules, etc.

Likes Least

No schedules are available for common equipment. The price hike made it too expensive for homeowner and small business use.

Recommendations

I ended up writing my own hosted solution. It is free (monetized by replacement part suggestions) and has the added bonus of shared public schedules for common machines (cars, trucks, compressors, generators).

On 372 acres, less than five miles from an extinct volcano, Kauai's Hindu Monestary is the home to 20+ monastics. Here we manage a world congregation and publish an international magazine, "Hinduism Today". We care for the land and buildings, grow much of our own food, and have just installed a 30KW photovoltaic system. We have five tractors, four utility vehicles, a skid steer, a construction loader/backhoe, a "Mini" excavator and hundreds of other assets. All of this requires maintenance, from the largest machine down to the smallest garden bed, and it is all managed through the use of Maintenance Assistant (MA) CMMS.

The monastics use the relational database management system and IDE "4D" for much of their accounting, inventory, member and student data and mailing lists. For many years, it's calendar component was also used to manage and schedule the monastery maintenance until the programming became too much of a burden due to a constantly expanding and changing maintenance need. Also, many much needed aspects such as metering and parts inventory had not been programmed into the 4D system, representing additional programming burdens.

Then monks searched for something relatively simple, inexpensive, and effective - they found MA CMMS. They started with MA version V3.0 in 2009. The initial changeover of hundreds of assets and routines was time consuming, but relatively easy once the overall structure was assimilated. The program works admirably well for an incredibly diverse range of routines. The MA staff was amused to find that the monks even entered the schedules for planting and harvesting kale, swiss chard, and a range of other vegetables; as well as the picking of the many varieties of tropical fruit on the property as each one comes "on-line". Learning to use MA by the maintenance team was not a long stretch from the original system and was quick and easy.

One of the greatest boons in the changeover to and development of the program, was the availability of the MA support team. Suggested changes and bug reports have been handled quickly, sometimes overnight, and they have worked closely with the monastics at every step of the program implementation. They have made what could have been a difficult task a relatively simple and smooth transition. MA has opened doors which would have otherwise remained closed, and provides a bright future for the continued expansion and maintenance of this small Hindu monastery on the Garden Island of Kauai.

As an independent educational institution with full boarding facilities, we are essentially a 500 people village. We manage several areas within the campus, ranging from water & waste to buildings and facilities.

We chose MA because of the ease of use. We set it up on our own and found the process to be simple and well documented. The technical support team have been superb. Prior to this an Excel spreadsheet was used to manage the work requests. No planned maintenance was being done. Maintenance management and control was very much re-active.

We have been running on this system for just over a year and have found it to be an integral part of our daily operations.
Thanks MA for a great product!