Mission Critical Information Management by Fulcrum Collaborations is a cloud-based solution that combines CMMS, Facilities Management and Business Intelligence applications. MCIM manages and tracks the operational activities necessary for maintaining facility assets, while also offering strategic analysis of operational data for informed decision-making. It supports the facility profile, infrastructure management, incident reporting and change control. Integrated reports and dashboards provide facility profile information in real-time. Information on infrastructure equipment, including maintenance and incident history can be accessed from a single screen. Further issues can be prevented when critical details are captured, analyzed and viewed in one location through incident reporting tools. MCIM standardizes and automates change requests and control processes in accordance with governance protocols to minimize risk.
MCIM’s integrated CMMS application workflow provides a customizable, approval-based work order and preventive maintenance engine. If an asset performs outside predetermined ranges, the system generates a work order and technicians are dispatched to the site of the problem.
MCIM is fit for companies operating in risk-averse environments that are highly regulated and rely heavily on network availability such as banks and financial services. They also support requirements for manufacturing, technology and healthcare.