MAPCON Software

4.17 / 5 (143) FrontRunners

Our advisors have recommended this product 5 times in the last 30 days

About MAPCON

MAPCON is a maintenance management solution for manufacturing and facilities industries that offers standalone asset management, preventive maintenance, work order management and more. The solution provides mobile apps for iOS and Android devices.

MAPCON allows maintenance professionals to customize the solution and its features depending on the applications required by the users. Key features include a report generator, automatic email notifications, barcode label printing, inventory control, purchase order requests and more. Users can import data into the system from excel files.

MAPCON barcode module helps users integrate fixed assets such as equipment, parts and other movable items with the operations data-collections systems. The barcode technolo...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

143 Reviews of MAPCON

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(49)

49

4 stars

(76)

76

3 stars

(13)

13

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 143 results

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Great Software

The Mapcon software has changed our business and decreased our overall emergency breakdown calls.

Pros

Easy to setup and easy for my maintenance staff to use.

Cons

Could be easier to jump between windows.

November 2016

Dawn from United Wisconsin Grain Producers

Company Size: 51-200 employees

Industry: Renewables & Environment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

STRIVING FOR EXCELLENCE

United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs. Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away. By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department. UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us. WE ARE STRIVING FOR EXCELLENCE

Pros

First of all the customer service. In the beginning I called/emailed a tremendous amount. In time things came easier and I didn't have to call/email as much. Truthfully one day I got an email asking me how I was because he didn't hear from me in a while. Its nice to know they are only a phone call or email away. Mapcon always gets back to me and if they can't at that moment they always send me another email address or phone number. Its nice to know someone always has your back.

Cons

Not so much me as the coordinator. I am happy with the software and am always striving to know more and get better at running it. Its the ones that pay the bills and signs my check. I guess the cost is hard to swallow.

Response from MAPCON Technologies

Replied January 2017

Hi Dawn! We took what you said to heart and have created a LinkedIn Group specifically for MAPCON users. Here is the link: https://www.linkedin.com/groups/8578280 Thanks for the feedback, and we hope to see you posting in the group! -Heather

October 2018

Debbie from The National Arts Centre

Company Size: 501-1,000 employees

Industry: Arts and Crafts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2018

MAPCON REVIEW

I was using a different program in the past and we switched to Mapcon, thinking it would be more powerful. All in all, I have to say it's "6 of one and half a dozen of the other". Although some features are nice to have, the overall user friendliness of the program and the logic of how it should work are still lacking. I think there could be many more improvements done to this system.

Pros

I like the ease of the pm scheduling, and the automatic scheduler. So if I am on vacation I know the PM's will still be generated and nothing will be missed. I like the idea of the hand held devices, so that the tradesmen can access their work orders onsite and close them off.

Cons

Although the pm scheduling is very handy, the drawback about it is that it won't accommodate a rotating resource schedule. Also, it is is very difficult to schedule pm's that are on a seasonal basis only. Also, I found that if tradesmen are closing out their own work orders, then you can't assign multiple men to one work order, because once that work order is closed by one person, it ends up closed for the other person who is assigned, and then their work order "disappears" on their open list and can get forgotten. So, multiple work orders have to be opened for the same job and assigned individually. Also, the program seems compartmentalized. I should be able to open, edit and close a work order all from the same screen. It's not very user friendly in many aspects.

October 2016

Jennifer from Pampered Chef

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

5.0

Functionality

5.0

October 2016

Hard to learn, great to use

This is a review of an older version of Mapcon (5.2). I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear. After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology. I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort. We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential. My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.

Pros

All areas work together, but you don't need to use all capabilities to get results.

Cons

Not user friendly

Response from MAPCON Technologies

Replied November 2016

Hello Jennifer, Thanks so much for the compliments! I'm really glad you were able to attend 3-day training here in Iowa, and I am glad to hear that you got something out of it, aside from looking at my handsome face for those days :) I truly enjoy doing these training classes, and I am really glad it shows. -Steve

October 2016

Flint from Henderson Stamping

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

October 2016

Great Software and getting better.

So far we have been pretty happy with this software. Support has been really helpful too. They were quick to fix a bug I found in the mobile app. I like that they seem eager to constantly improve their software too. For us our ultimate goal is to utilize the mobile app as much as possible and have a completely paperless system. For now we are still printing the PM's and entering them in manually until we can get everyone using the mobile app.

Pros

The mobile side of the system is what drew me in. I like the idea of being able to create work requests, work orders, complete pm's etc. all from the mobile app. I also plan to use the mobile app to help track some of our inventory in the future. I also like that the person requesting the work can get updates on its status by email.

Cons

For new users it can be difficult for them to understand sites and zones and just getting them started in general. Also, I would like to have more storage space for attachments. I would like to be able to have equipment manuals and even some videos for some of the assets and pm's. I have been able to somewhat work around this by using dropbox and just supplying links but that seems to be hit or miss on the mobile side.

Response from MAPCON Technologies

Replied November 2016

Hi Flint, Thanks so much for taking the time to leave a review. Our marketing team is actually working on creating a video explaining Sites and Zones. It will be on our website soon. We have taken your software feedback and sent it directly to our programmers for them to consider for future releases. Thanks again! -Diane