About IBM Maximo

IBM Maximo is an asset management solution that combines enterprise asset management with maintenance management. From a single system, companies can monitor and manage the full lifecycle of their enterprise assets, including facilities, communications, transportation, production, infrastructure, hardware, software, and more. This centralized functionality ensures that users have visibility and control of asset conditions and processes, whilst minimizing downtime.

IBM Maximo includes a full suite of tools, including inventory and asset management, predictive and preventive maintenance, analytic reporting, and a work order management feature. With IBM Maximo, users can maintain all asset types across multiple...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

69 Reviews of IBM Maximo

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(24)

24

4 stars

(33)

33

3 stars

(8)

8

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

January 2019

Greg from Mallinckrodt Pharmaceuticals

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

Essential for Reliability Centered Maintenance

Maximo is an essential piece of software for any maintenance organization to track and manage work orders, manpower, and maintenance costs. Routes are especially useful for setting up preventative and predictive maintenance in the most effective and efficient manors. To get the most out of Maximo carefully plan the structure of your asset and location heirarchy and ensure every asset is included.

Pros

Ability to track and manage work orders so you understand what is happening at your facility. Re-using and duplicating job plans takes away the tediousness of writing equipment specific maintenance procedures.

Cons

Very powerful for building and tracking maintenance KPI's but can take training and experience to use to it's full potential.

August 2016

Adi from Oil Production Company

Industry: Oil & Energy

Time Used: More than 2 years


Ease-of-use

4.5

Value for money

3.5

Customer support

3.0

Functionality

3.5

August 2016

Maximo expert started as a consultant and now at the client side

Pros

Capable and has amazing industry verticals which set Maximo apart from all competitors. The addition of HSE manager was a great value and the recent Supply Chain functionalities enhancement were spot on. Overall, when it comes to having an out of the box product with deep industry understanding, Maximo is the way to go.

Cons

##Product 1: The product lacks standards business processes, just like SAP, Maximo must ship with standard business process. Stressing on the same point, I'd rather spend time and money understanding the standard business process and using it as a starting point than having the absolute freedom to create whatever because this is where "replicating legacy systems" starts. ##Product 2: It is difficult to justify Maximo investment compared to Oracle EBS or SAP! unless you really need a specific industry vertical, Maximo is one system which require million integrations. Hence, Maximo must ship with, not only the excellent MIF capability, but also with free integration adapters to major systems from Oracle and SAP. The cost of maintaining a custom integration between Maximo and those systems is just to high compared to integrations between Maximo and less demanding systems. ##Vendor 1: If IBM is not able to provide a fully integrated ERP system, then they have to make the product more appealing by reducing the cost of getting up and integrated with the existing ERP system. Not only by offering a generic way to integrate but also to provide a set configurable integration adapters with business cases. ##Vendor 2: The licensing scheme has to be revised to become more flexibly, every product has weaknesses compared to competitors and if IBM cannot offer a full ERP then they must take it easy and compensate somewhere else.

August 2016

Jagadish from Accenture

Industry: Oil & Energy

Time Used: More than 2 years


Ease-of-use

1.0

Value for money

4.0

Customer support

3.0

Functionality

4.5

August 2016

Maximo technical architect

Pros

SOA frame work,applications supports maintenance domain

Cons

Need focus more FMEA analysis and enhance product to handle important Reliability concepts,the way SAP is coming as a single platform for enterprise giving customers to re think on having separate infrastructure for Maximo.

September 2016

Paul from KCBPU

Industry: Utilities

Time Used: More than 2 years


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

4.0

September 2016

Administrator and End User

Pros

It's simply the best! IBM seeks to have the best CMMS product available and they have that and they continue to make it better all the time!

Cons

I think the licensing scheme is confusing and hard to understand. I think it's a road block to asset owner's looking for the best CMMS. I think the cost is prohibitive. I realize it's an expensive product to produce and maintain but I also believe it's severely overpriced. Requires asset owners to lean heavily on implementation partners who do not fully understand the product (as an end user) and as a result they are not able to help match the customer needs with the product ability.

January 2020

Donny from Granite Inliner

Company Size: 5,001-10,000 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

IBM Maximo a multi use system

Maximo is a overall good program for analyzing all data.

Pros

Maximo is great because you can track and analyze a lot of data with one program.

Cons

When I was a calibration technician it took a lot of time to set each calibration up.