TabWare CMMS/EAM Software

4.20 / 5 (20)

Our advisors have recommended this product 5 times in the last 30 days

About TabWare CMMS/EAM


TabWare is a full-featured CMMS/EAM solution made exclusively for maintenance managers.The solution contains advanced analytics that make use of the data created stored during day-to-day operations so that companies can gain full visibility and advanced insight into their maintenance management processes. With these BI elements incorporated into the system, businesses can monitor KPIs, trends, and what-if scenarios to guide business decisions and strategic planning.

With TabWare's work order management solutions, work order requests of all types and sizes can be organized effectively and routed to the correct member of a team. Each work order needs to be approved before a technician can be deployed, and with TabWare's mobile approval process, work orders can be approved and sent from any device with Internet access.

TabWare's scheduling feature works to align skilled technicians with the correct parts, tools, equipment, and instructions so that all maintenance can be fixed smoothly.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

20 Reviews of TabWare CMMS/EAM

Average User Ratings

Overall

4.20 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

4 stars

(7)

3 stars

(2)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 20 reviews

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June 2017

Renee from Xtreme Drilling Corp

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Semi-customizable CMMS software that supports the goals of our maintenance program!

Quick implementation, flexible asset management and preventive maintenance system, recordable decline in equipment downtime

Pros

This fully functional, scalable CMMS software is easy to configure and implement quickly. The flexible security and setup options make it easy to identify and manage the needs of various end users. Easy to navigate, add and update equipment, create and schedule work orders and access equipment history by location or serial IDs. Users can access documents, equipment manuals and drawings in the program's Library module. Export data for external reports or build reports using the Analytics module. There is also a mobile App with a streamlined version of the software that is designed for field use and syncs with the desktop version of TabWare. And we appreciate the exceptional software and customer support.

Cons

Could use a few more search options like serial ID or description search option in Asset Transfer window.

June 2015

Renee from Xtreme Drilling and Coil Services


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

June 2015

Training and admin support

Pros

We use TabWare On-Line, desktop application, in the oil and gas industry for preventive equipment maintenance and asset management. It is very user friendly making it an easy program to train and support. The navigation short cuts and links provide quick access to similarly formatted screens. It is semi-customizable allowing for some industry specific labeling. You can easily export data into easy to use Excel or manage detailed data and reporting through the Analytics module.

The vendor provides a great, professional support team that respond to my software questions and continued product support.

Cons

It would be good to have a live chat option for a quick question. Administration is not as intuitive as end user navigation depending on changes requested. While you can customize access and restrict window entries by user groups you must navigate in and out of Production set-up and Security set up.

November 2015

Clifford from ArcelorMittal Steel


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

November 2015

i work in the central warehouse for the Cleveland facility

Pros

Inside help are always very helpful and have a great working knowledge of the product. The navigation from module to module (ie from the requistion module to the inventory to name one) is very helpful and time saving. Also the tie in from the work order module to the equipment module makes it very helpful when analyzing the top spend on equipment in various locations in the plant. The equipment tree is also an asset as when personel either transfer of leave it is seamless when looking up items (bill of material) for the new employees. The ability to make queries is a tremondus help as i use it all of the time to find out questions asked about when, who items have been used, this is only an example of the querie usage as it is used in all the modules.

Cons

As always there are cetain things which are helpful to the area and the end user, one thing which would help is the ability to see the originating requisition in the purchasing module on the front screen.

July 2015

Francis from Universal Forest Products Inc


Ease-of-use

4.5

Customer support

4.5

Functionality

4.0

July 2015

Tabware TOL Review

Pros

Tabware Online has been robust and reliable. Our users report that after initial training the program is easy to use and intuitive.

Cons

Creating purchase orders and linking line items to existing work orders tends to be a tedious process. If the program layout could be changed so that the work order reference could be added on the same data entry tab as the basic line item information, it would help to make the flow more efficient.
Pricewise, the program initial cost per full-access user is higher than other programs of this type. Subsequent annual cost per user is very low by comparison making up for it.

September 2015

Travis from Grande Cache Coal


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

September 2015

Excellent support and a great team to work with

Pros

Tabware was quite easy to implement in our organization. Our users adapted quickly to the product as the interface is designed for ease of use. When working with the Assetpoint team we have always felt like it has been a partnership rather than just a piece of software sold to us.

Cons

The only real issue we have ever had was for a add on for the software. As we were on a older version the software licensing model had changed for that piece. In order to utilize it we would have needed some new licensing for this piece. Granted the new version was able to report more information than the previous version and had many new features so this wasn't necessarily unexpected.

August 2017

Mick from Sterling Steel

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Maintenance professional for 48 years. Used TabWare since it was CMMS+

Asset data and work process control

Pros

User friendly, no need to have an IT guy writing scripts to get information out of the database. It's great

Cons

The annual license fees!

June 2015

Keith from Continental Refining Company


Ease-of-use

4.5

Customer support

5.0

Functionality

3.5

June 2015

Overall a positive experience.

Pros

The flexibility of the software is nice. The company is great to work with, very helpful every time I have a need that needs met.

Cons

It does not have many modern features that CMMS software packages are offering today such as outlook integration.

July 2015

Bob from Imerys


Ease-of-use

3.5

Customer support

4.5

Functionality

4.0

July 2015

User for three years

Pros

Service support. New Analytics and Advance Scheduler modules

Cons

3rd party bolt-on software to print work order reports

November 2017

William from Morey's Piers

Company Size: 11-50 employees

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

November 2017

Tabware by Assetpoint

Pros

Has everything in one software rather than having to buy multiple titles and having to make them all work together.
New technician module is great for front line technicians.

Cons

Would be better to have more customizable features.
Cost.
Tech support is a slow process getting things fixed.

July 2015

Andrea from Fluor

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

TabWare is extremely easy to use

Fluor has been using the TabWare solution for many years and across multiple locations and business units. It is extremely easy to use, so new employees are able to adapt to the solution quickly. TabWare provides all the functionality our maintenance organization requires to improve efficiency and effectiveness. The newer modules are all mobile-friendly, so that has been great for us. I recommend that you really understand why your organization needs to make a change and that your potential CMMS solution vendor completely understands what you're trying to accomplish. Also, be sure the solution provider has extensive success in your industry and will partner with you for the long haul. Our strategies have evolved over the years, and TabWare's functionality has always supported our needs and helped improve Fluor's operational performance.

June 2015

Alan from M3Midstream


Ease-of-use

5.0

Customer support

4.5

Functionality

5.0

June 2015

Tabware review

Pros

Very user friendly. Very good record keeping, retrieval of data is easy.

Cons

Nothing - very good! Product is very easy to setup and use.

November 2015

Matthew from Surfside Foods, LLC


Ease-of-use

4.5

Customer support

5.0

Functionality

5.0

November 2015

Full featured CMMS solution that will grow with our Company

Pros

In my search for a CMMS solution I had three things in mind.
1. Full functionality and scalability at an affordable price
2. Ease of implementation
3. Ease of use for requesters and mechanics to ensure adoption
TabWare met all of these, along with providing all of the help I needed during my decision to purchase, training, and implementation.

Cons

I don't have any negative feedback at this time, so far I am very please with my decision to use TabWare.

July 2015

Carrie from Dakota Prairie Refining

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

I have been using TabWare on and off for many years and I love it!

This software is very easy to use, just a few clicks to complete a task compared to other software that is so labor intense. I like the history I can build for my company in this software, I know what my stock is and will build reports for me. The best testimony I can give is that the company I am working for now is a brand new refinery and the plant manager came from the same company that I previously worked at, we had used TabWare there for many years until we were bought out and the new owners installed a very labor intense software and we had to give up TabWare, so when it came time to purchase a software system for the new plant he told the IT dept. that they could look at any software they wanted, but they will be installing TabWare.

November 2016

Tom from TechmerPM

Company Size: 201-500 employees


Ease-of-use

2.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

November 2016

Tabware was a bad choice

Our entire organization has struggled with the layout, over all concept and lack of intuitiveness. Administrators have to click endless fields and drop down menus to accomplish the simplest of tasks; technicians have to click and fumble to switch between PM’s, routine and emergency work orders. As the system manager, metrics I need to manage are not available. Put all that on top of persistent connectivity issues, I am thankful I was not a decision maker party to choosing Tabware. During our last ISO audit, the auditor commented on the awkwardness of the solution and was not impressed. At a previous employment I used other maintenance software solutions that were easy to manage, intuitive and actually improved the department. Tabware has not been that solution for us.

Pros

Starting to use the inventory module to control maintenance parts; the jury's still out on that one.

Cons

See above.