About Dropbox

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.

The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control file...


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Supported Operating System(s):

Web browser (OS agnostic)

17,427 Reviews of Dropbox

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10,851)

10,851

4 stars

(5,056)

5,056

3 stars

(1,255)

1,255

2 stars

(171)

171

1 stars

(94)

94

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17427 results

November 2020

Zamruddin from Navjyoti India Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Dropbox is one of the best Software that help us to work from home

My Overall Experience with Dropbox is very good. We use every day at our Organization.

Pros

Dropbox is one of the best Software for File Sharing and works on them in real-time we love to use them that can help us to securely place all important files in one place and easily access by everyone at any place where they need and every file store in the cloud. Dropbox Version history is one of the best features I am ever using because of that our file when My Excel/Word becomes corrupt Version history helps us to reverse the file into their original version just in few minutes. We Always use Dropbox for our Work.

Cons

Just One Problem with Dropbox that multiple peoples can't work on a single file at one-time .because of that our file becomes a conflated file that not good. This thing is bad for our Organization.

Reasons for Choosing Dropbox

these are good product but the best features and support in Dropbox

Reasons for Switching to Dropbox

Onedrive is good but some features not available at that is we can't store the file in our Computer

February 2021

Adrian from Attik Designs Ltd

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2021

Dropbox is just an essential business software

Overall super happy. It's easy to setup and use and after installing, it just downloads everything automatically. I love how confident I can be just dropping an item into a folder and knowing it will be backed up, or queued for sync when back online

Pros

The thing I love most is that this is software that lives on your computer, as opposed to only in the cloud. I know that when I drop something into my folder, it will be available to all others on our team.

Cons

The storage space is quite limited. We use Dropbox for active storage, for files that we know are going to frequently change or that we need local access to quickly. However for archiving old material Dropbox can get very expensive

Reasons for Choosing Dropbox

We had used the free tier on both software products - but Dropbox was far superior for what we needed

Reasons for Switching to Dropbox

Google Drive was too awkward for local use. Every time we installed Drive locally, it seemed to eat up the local router bandwith. It's also very difficult to setup a large account on a new computer - lots of syncing issues and items not syncing. Dropbox is just a much more dependable and stable experience

January 2020

Joseph from Orion Business Investments

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

January 2020

GOOD IDEA BUT NEEDS WORKING ON

Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros

I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on. It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons

After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it: a) takes forever to bring documents up b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me. I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying. This is just one of the challenges I face. Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

December 2020

Rachel from Extraco Events Center

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2020

Dropbox Business

Overall, Dropbox Business was very helpful for our events. All users of the program could easily access the files, and got the hang of the program quickly. There were hardly ever any issues with the files and we could always share important information with ease.

Pros

Dropbox Business works well for our company because we all have files that need to be shared for a certain event we host every few months. We host about five fishing tournaments a year and without Dropbox Business we wouldn't be able to share the files we need to. When these tournaments occur, we don't have internet, so therefore it made it hard to share the results in our files, the payouts, etc. With Dropbox Business, you don't have to be connected to the internet to share the files within your business. We had several folders and files located in our Dropbox and it had plenty of storage space left. We never had to worry about running out of storage, or making sure every one had access to each individual file. It made our fishing tournament event much simpler than it had been in the past.

Cons

From time to time when we were preparing for the next fishing tournament, a few staff members would be in a Dropbox file at the same time. When this happened, it caused us to save copies of the file instead of saving the edits in the original file. There were quite a few times we had to go back into the original file and double check to see if the correct edits and changes were made to the original file instead of saving a copy. We had to be cautious when saving and editing.

Reasons for Switching to Dropbox

We needed a program that didn't use internet to connect and we could edit while being offline and still have the files saved.

February 2021

Youssef from WonderEight

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Filesharing solution for people on the move

Dropbox is my online backup solution. All my working files are on dropbox and are being synced automatically which makes my data safe and secure. Sharing files with colleagues working from different locations around the world has never been easier.

Pros

I like dropbox because syncing files with colleagues has never been easier and faster. Dropbox syncs the files very fast. I also like the Smartsync feature which allows me to keep all the files online and only sync the files I need whenever I need them.

Cons

The price is a bit expensive for a big team, we have more than 40 users so the monthly fees are a bit high now. Some of the features we had were removed and are now part of the more expensive package. Dropbox paper is still not available for all users.

Reasons for Choosing Dropbox

OneDrive didn't sync properly on Mac computers whereas dropbox worked perfectly on both. We had tested the free version of dropbox and we know that it syncs files very quickly.