About OneDrive


OneDrive is a cloud-based content management solution that provides organizations with a platform to collaborate, share and store documents. This system enables cross-platform synchronization and prevents data loss.

OneDrive allows users to collaborate and share documents in real-time with team members and clients, and managers can access, review and edit. It assists users in file management by restricting file access within teams and organizations. In addition, the system shares real-time notifications whenever a file is viewed or edited.

OneDrive auto-tags photos by detecting visuals saved in the cloud that makes them easier to search and organize. In addition, the solution enables users to share and access files 24/7 from any mobile device.

OneDrive provides free storage up to 5GB and is available on Windows, Android and iOS devices.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

6,336 Reviews of OneDrive

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(3,507)

4 stars

(2,081)

3 stars

(616)

2 stars

(111)

1 stars

(21)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 6,336 reviews

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June 2019

Caitlin from Healthcare

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

OneDrive simplifies Microsoft file sharing and storage

I must admit I was reluctant at first because I am a Type A control freak and someone else doing the driving made me nervous about the mistakes and headaches. That hasn't happened. When I say it hasn't happened, I mean it hasn't happened one time. I use Office as my everyday life and it is incredible that with the amount of data for research for journal articles, my protocols and information regarding training, all of the outside work I do with volunteer groups, etc. that things don't mix themselves up, get lost, or have files get lost. In the past I have had external hard drives have sector failures. This eliminates that and I now rely on it. I am waiting for the day where all of our computer interactions can merge formatting for one seamless interaction but for now, of all of the cloud products I use, this by far is the best.

Pros

When you are working with a Microsoft product, OneDrive takes on the process of doing the work for you once you tell it to. It will back up your information to the cloud, auto save your edits, allow you to give other people access to any particular files and then allow you to allow or deny them edit access. Much of this is capable of being done through Mark-up, etc. but with OneDrive it is occurring in real time and you do not have to send, wait for the response, edit, and then send again. You are able to create a portfolio of a folder that contains multiple files so coworkers or coauthors can locate the various areas and make edits as needed while you work on a different aspect. Plus, when the inevitable screen of death occurs, those last second back-ups that never made it to your external hard drive are saved in the cloud as OneDrive truly is backing up every single thing you do.

Cons

There is a little difficulty for some less computer oriented coworkers to understand seeing duplicate files listed- one set on OneDrive and then also on desktop. I try to explain to them to think about their computer being attached to a box outside the computer that is also storing the same info in case it gets lost. That typically helps a lot. The other thing that is challenging is when you toggle it on, you have it writing the memory of the file in real time, so if you want to play around with edits and not have them saved, you have to remember to toggle it off, or create a separate file.

June 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

If you want Microsoft OneNote then you MUST have OneDrive and have it installed RIGHT!

One of the worst application experiences I have ever had the displeasure of living thru regarding getting it to "work", all-encompassing, pertaining to all I did previously say.

Pros

The best overall thing that I like most about OneDrive is that it literally has become my ONLY app that I use for cloud storage that syncs between my local machine and the cloud. I use 3 other apps, but ONLy OneDrive do I allow to sync bi-directionally with my local machine. I depend solely on OneDrive to make sure my ENTIRE LIFE (business and personal) is ALWAYS in sync---in real-time-----ALL THE TIME 24/7. The ability to use the Android Mobile App to access easily all my OneDrive Files is exceptional. I could not live without my OneDrive as it literally DRIVES my "ONE-LIFE", all-encompassing!

Cons

The absolute WORST and I really mean THE WORST thing about OneDrive is that it RUNS Microsoft OneNote! You can't have ONE without the other ONE. The TWO are BOTH actually ONE when all technicalities are taken into consideration. Additionally, in order to get BOTH of them to work properly after a "clean-install" of Windows 10 is a total nightmare (unless you have done it so many times like I have, and now I know how to "do it" without a dozen hours of MS Office 365 Tech Support Calls. They branded it correctly with "OneDrive" as it truly is your ONEDRIVE on your computer if you choose to use this cloud storage application. The fact is, OneNote is the the most often used application I have, and therefore, I had no choice but to utilize OneDrive, by default! Now that I have, I have grown to actually like it a lot, though! Lastly, I wish there was a choice to NOT sync to my local machine, but there isn't....and when configuring a system to have the OneDrive Folder NOT be in its default location is beyond a total nightmare to get done correctly!

June 2019

Shane from stetson courier inc

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Excellent storage ,when used wisely!

As stated though, If you do make sure all the settings are right before things get slowed down, its an amazing experience having the cloud at your finger tips on mobile, and laptop, Desktop, and both my Xbox and Xbox1 working together. As well as the ability to load my games from Xbox1 onto it, and go to a fiends house who has the system, but not the game, and be able to play it there, with MY profile in all its glory, and when i return home, all my progress returns with me for more solo gaming.

Pros

Well i love that i linked all my Microsoft stuff together, At the time i first used it i was using an Xbox 360, the Xbox1 , desktop , and laptop for school and not to mention mobile phone as well. when i would make game clips from call of duty and upload them i could move seamlessly from Console to PC for editing my clips, Then for school when i would be at lunch in between class, i could still access any video clips on the go, and upload homework assignments, to then return home and work on my desktop once again.

Cons

Not a fan of when it will automatically grab everything, and i mean EVERY random silly thing you have off your PC and max out your storage, then it was just a hassle to turn off the auto upload, and would always end up getting tired of it slowing my startup to a crawl, then the left click delay would be...Just unbearable, to finally be able to hit settings, sometimes overshooting it and closing it again... having to right click once again, carefully work my way there again, and click it, for a slow load to finally FINALLY unchecked that box, and apply my settings. And thank goodness every windows installation i do i always forget to turn it off and then do the song and dance once again .

May 2019

Edward from Maykit Events

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

May 2019

Cloud computing made easy

So easy to use and great for not only being able to access your working files from anywhere, but is also acts as a backup, something we humans are notoriously lax at. And in the couple of years of use, I've never witnessed lack of access or downtime. A good, reliable product.

Pros

Say what you like about Microsoft, but their OneDrive offer IS good! A trusted name, a reliable product you can access anywhere (obviously needing an internet connection), and safety in the knowledge that unlike SOME other cloud storage providers, your photographs (in particular) are not being accessed, permission granted or not!

The free offer, with 5 gigabytes, is certainly very suitable for those wanting a cloud storage solution for documents or spreadsheets to eliminate using memory sticks, especially if using Office 365 products which all storage options include. However, where OneDrive really ups the game is for their Premium OneDrive offer. This provides 1TB for each of people, including Office 365 and a host of security features and productivity tools. And as I mentioned, Microsoft do not ask to access your photographs.

In use, it is naturally very easy. There is nothing that should trip anyone up, unless you close your browser down while uploading or downloading! And secure sharing options are there, whether you want to allow users a link, access via email, editor status or not. And it makes no difference whether access is via Windows, iOS or Android.

And having your working documents not only accessible from anywhere but also backed up, is a boon.

And importantly, it doesn't cost a fortune.

Cons

I think the only con is the rather obvious one, and that applies to ANY cloud host. If you haven't an internet connection, you can't get to your storage!

There really is nothing to dislike about it.

May 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Storing Files in the Cloud has Never Been Easier!

OneDrive has allowed us as a company to move away from traditional file shares stored on-premises to a hybrid cloud-based file storage setup, with personal user storage stored in OneDrive and company files on-premises. This way users are always able to access their files even when not connected to the company network. We have been able to decommission several file servers as a result of moving to OneDrive, and hope to eventually store all company files in OneDrive/SharePoint in the future.

Pros

The OneDrive client itself is very responsive, detecting and syncing any modifications to files to the cloud almost instantaneously. A sizeable 1 terabyte of storage space is provided with an E1 licence, which is more than enough to store a user's personal files in most cases. GPOs can be used in an enterprise setting to control aspects of the OneDrive client, including default OneDrive folder locations, enabling Files on Demand to save disk space, and sync bandwidth limits. OneDrive integrates very well with the rest of the Microsoft product eco-system, becoming the default save location for Word, PowerPoint, and Excel files once set up. A recent update has added the ability to automatically sync your Documents, Pictures, and Desktop folders to OneDrive without needing to manually configure additional options (this is an incredibly useful feature for an enterprise setting). Microsoft's support is quick to respond to support tickets and is very helpful. The application also auto-updates on startup, which means there is less administration needed to maintain current releases on all devices. The OneDrive mobile app is available for mobile working.

Cons

Some users have trouble with the concept of OneDrive and cloud storage, so a good amount of training should be provided when rolling out the application. The application itself installs in the user's 'AppData Roaming' folder rather than the 'Program Files' folder which means if multiple users are logged into the computer there will be multiple OneDrive installations, one for each user (however this is rectified in the newest insider releases of OneDrive where the application installs to the 'Program Files' folder, but this will take time to reach general release). If the application has issues syncing a file, it is not immediately apparent to the user as the only notification is a small red error icon shown over the OneDrive taskbar icon.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

4.0

March 2019

OneDrive is a good storage solution, but not the best.

Good cloud storage for Windows and Office users. Not a smooth experience for Mac users.

Pros

It's probably the best cloud storage for Windows users, because of its integration with the operating system and the Office 365 suite. For a Mac user the road is not that smooth. See the cons mentioned below.

Most of the time it works well, with occasional mess-ups. With a paid account you get 1 TB of storage which is more than enough for the average user.

You can access your files from anywhere, be it a laptop, a desktop machine, a tablet or your phone (even for iOS users) which makes it very versatile.

It's also very good for backups in case of hard drive failure because your files are always in the cloud and you have local copy on your device in a folder named "OneDrive".

Cons

As a Mac only user, I've had some issues with using OneDrive that made it difficult to work with, without putting an effort:

1. Being a Microsoft product, it's made for Windows files and file systems rather than a more universal approach like Dropbox has. The first time I've added files to OneDrive, I had 150+ errors that needed to be fixed. They were all file naming errors that OneDrive wouldn't support (because of the different character support between Windows files and Mac files).

2. After having 150+ errors, I tried to fix each one manually by going into Finder and renaming the files. The only problem with this is that I could only see a limited number of individual issues from the total number. The OneDrive widget doesn't allow you to see all errors, just the last 20 or so. While I was fixing some of them, the error dialog wouldn't refresh immediately, making it hard to confirm that I was doing the right thing. Eventually I deleted everything and started moving small chunks of files to have less errors to handle at one time. This worked out well in the end and everything is good now.

3. There is also a file limit of 10GB which, depending on your work might be an issue.

March 2019

dishant from Lionbridge

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

A lifesaver when wiping your PC

OneDrive is an excellent tool for personal as well as business needs. I have been able to store my important files and folders successfully on a cloud platform without worrying about their security and of getting them deleted. I can easily backup my data in case of any hardware or any mishap. I want to recommend this product to any business to arrange their files and folders effectively.

Pros

OneDrive is a great cloud storage solution from Microsoft, the creator of the famous operating system. In the OneDrive itself, Microsoft has been successful enough to maintain the trust of the people on its products.
I find it very helpful when I have to wipe out my PC. I stored all my important office files and documents on the OneDrive and successfully wiped it out without any headache.

OneDrive comes from the Microsoft house and provides complete security to your files.

I loved the feature of Document Sharing in the OneDrive. It provides you the ability to share the documents with your clients quickly.

OneDrive also has a fantastic feature which lets its users by synchronizing the files from different machines.

The calendar in it helps in managing different schedules like meetings, etc. very efficiently.

The documentation support and customer support provided by the Microsoft team is undoubtedly incredible.

Cons

Some incidents evolved when I was syncing the files from the OneDrive, and my local machine gets failed, and those were quite difficult and time-consuming to troubleshoot.

When downloading files and folders, it's competitors allow to download it quickly and automatically converts it into a zip file. But, I have not found any similar functionality in the OneDrive.

There were issues related to the naming convention when backing up the files. These were difficult to detect and fix.

It does not support the complete backup of your system. Although you can take a backup of multiple files, to make a full backup, you have to use third-party software, and then you can copy it in the OneDrive.

March 2019

cynthia from Walmart

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

OneDrive is the perfect complement to Office 365

I'm really satisfied with the performance of this application in my company, it's really useful to work in groups and share documents quickly. OneDrive me has allowed to better coordinate the flow of documents between the staff to my charge and synchronize my files in the cloud quickly and effectively, the preview of photos allows me to take a quick look at the images my team sends me to identify them quickly without needing to download them on my devices, from this way saving space in these memories.

Pros

OneDrive is Microsoft's cloud storage service. This application without doubt offers great advantages to its users, among which I can mention the possibility of collaborative work, has integration not only with Office 365 but also with Windows 10, which makes it perfect for customers of this system operative In addition, its appearance and interface is friendly and easy to understand and use, works smoothly and allows work groups to share and access documents of all kinds, including some formats that are not part of the Microsoft applications such as PDF. The best quality of OneDrive is its possibility of synchronizing files coming from computers, laptops, telephones and tablets, that offers the user enough flexibility to use it whenever he needs it and have an Internet connection.

Cons

With OneDrive it is difficult to get many negative aspects or to interfere with your use, however there are some factors that could be improved, use of them is their price, being a payment software that offers several resources equal to some softwares free of charge, it is necessary to evaluate previously if it is really worth investing money in this application according to the use that will be given. In addition, the quality of the service The customer is not exceptional, sometimes the response is slow or imprecise,
that degrades the reputation of this application. Finally, 10 GB is the maximum size of the files that can be loaded, which means that they can not be stored documents of very heavy formats.

February 2019

Ruston from Simple Stay

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

February 2019

A Great Cloud Storage Solution

I'm not in a good position to compare to Google Cloud. I just happened to have jumped in the One Drive boat first. I'm certainly not against trying out their solution, I just already have something that works well enough.

Pros

Microsoft put a lot of effort into making One Drive user friendly and seamless across multiple computers and it shows. I'm to the point now where all of my files live in one drive. When I have to wipe my laptop or move to a new computer I have to do two things 1) install chrome and import my bookmarks/passwords and 2) install one drive and sync my files. I'm now 80% functional in less than 10 minutes.

I'm not sure what setting I ticked but when I spun up my most recent laptop last month my desktop, my documents, downloads, etc all mapped themselves to my one drive auto-magically

I also have a folder with all of my business documents in it. I was easily able to share a link with my business partner and give him full access to all of the business files so that we can both work off the same file set. Very convenient especially for something like a Quick Books Desktop save file.

Also 1 TB of data is a ton. If your a normal person that's more than you'll ever need. at least for the next 20 years or so. A less than normal person would be someone with a digital movie collection of 1000+ movies. To help put this in perspective 1TB =1000GB and 1GB = 1000MB 10 average Word Docs would equal about 1 MB. a full length movie at normal quality would be 100-300MB.
So again, unless you want to store 1000s of movies 1 TB will be more than enough.

Cons

It messes up occasionally.
Over the past few years and a half-dozen or so computers I've had One Drive go a bit crazy on me. All of a sudden it will stop syncing properly or at all. Twice I've spent considerable amounts of time working through various solutions and with tech support to no avail. Basically a fresh wipe of the computer was the best route. (which is a terrible solution).

I've also found that it's ... either screwy or not at all intuitive (or a bit of both) with One Note save files. All of my One note notebooks are saved in One drive but trying to make a redundant copy of one of them or restoring a backup is a huge hassle.

All in all it's a worthwhile program.

December 2018

Jhonnathan from Fiverr

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2018

Keep your lost files safe with OneDrive!

I sincerely owe all my files from many years ago to OneDrive. I work in the area of digital creation and it is very useful to have all our important documents such as fonts and backup images and portfolios within reach. The trade sometimes causes us to be exposed to viruses, but OneDrive is a very useful and versatile tool to protect us and optimize our work at the same time.

Pros

OneDrive offers an easy and convenient way to keep your files safe. It's important to know its functionality. The program creates a folder on your computer and everything inside this folder and will copy to your cloud, staying safe from any system failure. In the past, I had several computers that I lost due to hardware failure, but thanks to the fact that I always kept my folder updated and with the important files included in it I was able to quickly recover everything by simply installing OneDrive again and waiting for a quick update.

Another thing that I found very useful is that you can access your folder from anywhere. Being on the road and with an internet connection you can connect and download and upload files to your secure folder, this is very useful in some cases! Because it doesn't require your computer to be turned on.

Cons

As I work with many files, and in spite of being organized, due to human error some documents can be left out of OneDrive, perhaps in everyday folders. This causes any file not included in the folder created by OneDrive to be forgotten if a system crash or virus attack occurs.