About Pics.io

Pics.io is content management software-as-a-service for small to large businesses. Files are stored using Google Drive, and Pics.io builds functionality on top of the Drive application, including version control, collaboration tools and metatdata search.

Pics.io can be used to manage mutliple file types and supports formats such as PSD, AI, PNG, PDF, mp3 and mp4. File revisions are saved automatically, and users can download current and previous versions. A comparison tool displays changes that have been made. Comments and visual markers can be added to files, and updates can be sent via email or Slack.

Files can be searched using keywords, descriptions and custom metadata fields. Keywords can also be generated automatically. Pics.io can read metadata...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

22 Reviews of Pics.io

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(3)

3

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

November 2019

Anthony from Weatherford Fit

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Pics.io revolutionized our agency asset management, reduced costs & optimized our creative process!

It's a gamechanger for our agency, and we plan on using them forever. The cost structure is unbeatable since it's based on seats rather than media storage limits, which will save our agency hundreds of thousands of dollars per year. This is by far the biggest cost saving per SaaS our agency uses. The DAM supports all the functions you would expect from a top tier DAM software, dynamic AI based tagging, proofing, large portfolio of media extension previews, extremely quick rendering, folder support with unlimited subfolders, meta data explorer/updater, and more. Its support for Google Drives makes it unique and adds huge value.

Pros

We took a risk with Pics.io, it seemed like a newer solution in the industry and it was significantly less then what the competitors offered in terms of cost. But, it met our goals and needs perfectly. We wanted a system that would be able to seamless collect all our client's assets, which we're currently being stored inside of Google Drives and more importantly Google Shared Drives. We did not want to significantly change our onboarding process and to keep it as is we needed to continue to use Google Shared Drives with our DAM software. I was a bit worried that it would be a ghetto implementation due to all the API work required to get software like this working, but it was flawless in the end. The biggest driver for us was cost. Since we are a full-service media agency, we produce terabytes of information in terms of videos, images, raw formatted creative, and even some rare formats like 3D. The cost to do this with other DAM's would be easily 5-6 figures per month since we would need to pay by the GB. The ideal solution for us would be to use our Google Drives since we have UNLIMITED storage. Pics.io was able to deliver a fully working DAM with dynamic creative support and previewing using our Google Drive storage saving us hundreds of thousands of dollars per year. I think it would be impossible for any other DAM to compete with this solution on cost and functions. - Cost - Integration with our Google Drive's and Google Apps - Ease of Use - Support - Functionality

Cons

At first, some less common formats like PSB (Large Photoshop Files) did not have support at all for previewing and some larger PSD's failed to preview. This would have been a major issue for us, since the entire reason we decided to go with a DAM over just a Google Drive was to be able to quickly preview media files in mass. Pics.io was able to quickly fix these issues and add FULL support once we reached out to there support via LIVE CHAT! This was huge for us, since it's rare to have a SaaS turn around feature requests within a day or two on demand. Overall, support has been nothing short of exceptional! Second issue, which hasn't been fully fixed yet, is the AI scanning / tagging of assets sometimes seems to fail with some formats. They have been working on making this better, so I'm not overly worried about it and it's not a hugely important function for us. For the most part, it works well. Overall, Pics.io has been able to resolve any issues we experienced. As a DAM, it works very very well.

Reasons for Choosing Pics.io

Pics.io had ALL the same functionality in terms of the DAM software, but it exclusively supported working with our Google Drives and it's SEAT based pricing model helped us save a ridiculous amount of money.

Response from TopTechPhoto

Replied November 2019

Anthony, we highly appreciate your being with Pics.io and sharing your experience. We are continuously working on improving our product and our support team is always here to help.

November 2019

Holly from Madison Country Day School

Company Size: 51-200 employees

Industry: Primary/Secondary Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Fantastic value and stellar support!

Our photo library and photo management process had been a total cluster nightmare before we switched to Pics. We have thousands and thousands of photos that had previously been stored in a bunch of different places, haphazardly categorized, not syncing properly, and overrunning our hard drive space. Cleaning up that kind of mess definitely does not happen overnight, but I’m relieved that we now have the right tool to be able to do so. Now our main problem is just finding the time to transfer and organize our huge backlog, instead of fighting with the software as we had in the past.

Pros

TONS of features and highly customizable. Too many to discuss them all here, but to cover just a few… My very favorite features are the hierarchical keywords / ability to use a controlled vocabulary for keywords (rare in products that fit in our budget), granular permissions for different user roles AND within specific folders, and "audit trails" that show who did what and when. Pics.io’s “websites” feature is also great—this allows us to share various ad-hoc downloadable collections of photos with people in our community in just a few clicks (without needing to give them actual accounts) AND to auto-expire the “websites” on a particular date. We’re always getting photo requests from people, and so this feature saves us a lot of time (in our old system we had to just email photos to people or lend out flash drives or some other cumbersome thing). Pics also has custom fields, which I love. I haven’t yet delved into using custom fields to their full potential, but even in my limited use of them so far, they’ve been great for miscellaneous details that we don’t want cluttering up our keywords or descriptions. Last but not least, support is truly stellar. There is a built-in chat system within Pics, and someone almost always replies within a couple/few minutes. Everyone is always very friendly and helpful. Pics is also incredibly responsive to feedback and they've already implemented a couple of feature requests for me, which has made a huge difference for our workflow.

Cons

Although the search functionality is very robust, many of the more powerful searches require using specific syntax rather than the graphic search interface. I'm generally okay with that myself (although sometimes I get stumped and need to take some time to figure out a particular search), but some of my colleagues find using search syntax less intuitive, and so they can struggle to find things when the appropriate search in a particular situation requires using the syntax rather than the graphic search interface. Navigating the results of a search can be a bit cumbersome if there are hundreds of results located in a number of different folders, since it’s not possible to get a bird’s-eye view list of all of the folders whose contents match the search query (there is a separate folder search, but that only searches for the names of the folders themselves). This isn’t a huge deal, since I can of course just scroll through all the photos or revise the search to exclude the individual folders I don’t want to have to scroll through, but I do find myself wishing that the two forms of search could be integrated. But I have not put in a request about either of those things, and Pics has already changed the things that WERE on the top of my list, when I made the requests. So I’m not too concerned about this.

Reasons for Choosing Pics.io

Although we had previously been using photo library software, what we really needed was a full-fledged asset management system, and on a tiny nonprofit budget. Pics.io was far and away the only option that met our needs and was affordable. We didn't want to store our files in a totally different system (ruling out SmugMug) so since Pics uses Google Drive for storage, and we already use G Suite, it was perfect. We're a school so we did look at school-specific systems as well but they were either too expensive, didn't have the right features, or were too inflexible.

Response from TopTechPhoto

Replied November 2019

Holly! Thank you for review. We appreciate your company being with us and continue working on our product.

December 2016

Angelo from AKH Photography

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

December 2016

Comes up a bit short of the big giants

I used Pics.io for my personal photo business. I wanted a way to be able to collaborate with my fellow photographers and editors on certain projects and I found this software to be somewhat useful. I liked the fact that it works right on top of Google Drive, but I wanted something more to it -- maybe something more fluid streamlined. Maybe it hasn't dawned on me just yet, but I feel as if Pics.io is still not matured enough to compete with other software giants like Adobe, etc..

January 2020

ELENA from RT

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Most comprehensible asset management tool so far but one glitch in the beginning sorta spoilt it

Overall, we liked it and kept using it even after the folder were killed thanks to the tagging

Pros

We used the tool to tag and share 4000 images among various parts of our projects. We liked the color tagging, word tagging, folders and various sorting tools which also included the search for untagged images

Cons

However at some point due to a glitch or a mistake by one of our users the google disk storing our actual files got disconnected from the pics.io account and on reconnection all our folders became a mess. Thank god tags survived, but folders were gone and we had been relying a lot on them. Turned out that uploading images through pics.io was a mistake. We should have uploaded the folders and images straight to the google disk and then synchronise it with pics.io. If it was part of the training on how to use the tool, then we had missed out on it.

Response from TopTechPhoto

Replied February 2020

Elena, Thank you for your feedback. We are sorry to hear about your experience disconnecting Google disc, however this is normal behavior of the system. To prevent misunderstanding, we show a big modal window explaining that disconnecting Google disc will lead to losing folder structure. We keep working on constantly improving on-boarding flow and will be happy to hear your suggestions Thank you again for being Pics.io user.

November 2019

Ross from RocketBrand

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

pics.io is a DAM great solution (har)

pics.io has helped us really make better use of our digital assets, better unlocking the potential of our work. we've still only scratched the surface of building our processes to leverage pics.io

Pros

Pics.io does what you want out of a DAM while leveraging the power of google drive for storage. It is priced very competitively and has been adding new features at a rapid pace. The support team has been very responsive and actually adds features we request. How bout that!?

Cons

i haven't had any complaints so far. pics.io is a newer platform compared to some other DAM systems, so it might be missing features for some people

Reasons for Choosing Pics.io

we looked at several other DAM solutions but most were way more expensive and offered less than pics.io

Response from TopTechPhoto

Replied November 2019

Ross, we are happy to hear that you enjoy working with Pics.io. Thank you so much for your positive feedback.