



NAVEX Global executive dashboard screenshot




Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About NavexGlobal
NAVEX Global is a fully integrated compliance management system that allows businesses to consolidate their entire GRC program onto a scalable cloud-based platform. The suite of GRC software and training tools offers functionality to navigate global regulatory compliance, accessibility, communication and change management.
PolicyTech is a policy management solution that enables users to manage accessibility, version control and delivery of company policies with centralized automation to track compliance and gauge employee comprehension.
EthicsPoint allows users to capture, investigate and resolve ethics and compliance reports, concerns and questions from across your organization in a centralized database.
<...
NAVEX Global executive dashboard screenshot
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.0
Customer support
3.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2017
Linda from PSCU
Company Size: 501-1,000 employees
Industry: Banking
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2017
Efficient, Familiar, and Succinct
Pros
NAVEXGlobal's document management solution, PolicyTech, is a wonderful system for any organization that is looking to implement controls over their documents without spending a fortune. The interface is user friendly and simple to learn for anyone who is accustomed to using folders on a computer. Navigation is straightforward and easy to understand. The approval workflow is customizable and allows for a wide range of variations. One of my favorite features is the Questionnaire that can be added to any document. This simple tool allows management to confirm that employees have actually reviewed the information that they need to know.
Cons
While the system has robust abilities for management of documents, the interface is not very customizable. What you see is what you get.
November 2018
James from Client Technology Solutions LLC
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
5.0
November 2018
The Microsoft Word integration makes it worth it.
All in all, this program has worked very well for our small company. It does what it says on the box, but when things go wrong, it’s hard to get them to work properly again.
Pros
The biggest pro is that PolicyTech integrates with Microsoft Word. It does have a small learning curve, but once you figure out how to do everything, it works flawlessly. We also like that there is the ability to audit if such a need arose. Being able to use it with mobile devices is very handy as well.
Cons
We just wish that support were a little bit better. We have had a few issues and they weren’t resolved as quickly as we had hoped. The cost could always be lower, but it’s at a fair price point for what you get.
February 2021
Travis from Wilson Electronics
Company Size: 201-500 employees
Industry: Telecommunications
Time Used: More than 2 years
Review Source
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
February 2021
Now Vexed Globally!
Good job doing your homework on Softwareadvice.com before making a decision on this software. We've had many disagreements with NAVEX Global and have given several examples of what would make our experience better. There is no interest in improving what made our experience poor. Customer satisfaction is not on their priority list. I've never experienced so little interest in helping us with questions or issues than with Navex Global. Upgrades are available to fix your problem, but be prepared to pay a lot for them. Have not only found better options, but have been willing to double pay to use an alternative while still under contract with them because they won't let us out of our contract for being so unhappy with our situation. Be very cautious when looking into this for your LMS or compliance training.
Pros
Easy enough to implement. Videos aren't super cheesy. It wasn't hard for our employees to log in and begin watching their training videos.
Cons
Very limited in what you are able to do with it. Licensing is expensive and not flexible with who can use what, when. While the material was industry average, the customer service is the worst we've ever experienced. Consistent across my whole team and on nearly every call made and email sent.
Reasons for Choosing NavexGlobal
Liked a video we saw for harassment training through NAVEX.
Reasons for Switching to NavexGlobal
Trying something new, mainly for harassment and compliance training
January 2018
Matt from WebWorld
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Functionality
4.0
January 2018
Helps with updating documents on the web browser
Pros
PolicyTech integrates well with the Microsoft documents. The documents can be updated using a web browser and we do not need tom update these by installing MS office applications. PolicyTech helps us to review and understand who has viewed the document for the reporting purpose.
Cons
Great tool to manage online documents. Provides better security and revision control. Helps reviewing the users who has accessed the documents.
August 2014
Kathleen from Kaiser Permanente - Georgia
Industry: Hospital & Health Care
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
4.5
August 2014
Easy as an Evite and It Automates Nagging!
Pros
When introducing PolicyTech to new divisions in my organization, I ask my audience if they've ever received an Evite to a party, clicked the link, seen who else was invited, and accepted or declined the invitation. Everyone always laughs and says, "Yes!" and I say, "Then you can master PolicyTech!" It really is that intuitive and user-friendly. Then, when introducing it to staff tasked with getting approvals on a document, I ask what they hate most about their current email-based process and they invariably say, "The nagging that I have do to do get people to review and approve the document!" So I tell them, "PolicyTech automates nagging, so you don't have to!" Then they fall in love with PolicyTech as quickly as I did. It automates the tedious and arduous process of document review, revision, and approval, saving countless FTE hours and expense.
Cons
Nothing comes to mind at the moment actually, so nothing to say here.