About Dropbox

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. 

This solution allows users to share files and send file requests to anyone, regardless of whether or not they have a Dropbox account. Multiple users can collaborate and leave comments on files.

Dropbox can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.

Advanced sharing enables only selected users to see important files. Files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.

Dropbox also provides an admin panel to control files centrally...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

17,104 Reviews of Dropbox

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10,619)

10,619

4 stars

(4,989)

4,989

3 stars

(1,237)

1,237

2 stars

(166)

166

1 stars

(93)

93

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17104 results

April 2020

Lauren from Bert Stern Productions LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Power To The Drop

I have been with Dropbox for over 3 years and will continue to use the software. I believe it's crucial to carry heavy files in a web page without crashing. Something that you don't realize is extremely important to a storage software.

Pros

Where can I begin, except for the fact that Dropbox has a powerful engine? From my experience, I am impressed by the energy this software has. I work in media production, so capacity and performance are primary factors in how we store content. Dropbox sees to it that our heaviest files are taken care of. I often transfer computer animations as well, which requires a lofty amount of memory to carry certain files. With that, this software is able to store and load the pages that contain each modeled/rigged subject with ease.

Cons

I would only suggest that the import/export functions were at more of an ease in terms of loading. They often require additional steps to just get a file through. Anything as simple as import to browse would fulfill my only concern.

November 2020

Jessie from Rubicon Theatre

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2020

Dropbox

Great product. I love it! Really expanded the Dropbox I love to use personally by Including a whole team

Pros

I’ve loved Dropbox and been using it for nearly 10 years. When our company was looking to get off of the old school server system Dropbox Business seemed like the natural choice especially because so many on the team had already used Dropbox personally. The amount of storage and options was super helpful for us and allowing us to get rid of remote access but still access our files was just what was needed.

Cons

It’s tough when employees have personal and business accounts. With people’s natural instinct to protect their own info it’s crucial for them to feel that they can use both accounts but toggling back and forth is not a feature that works well.

Reasons for Choosing Dropbox

Price and familiarity of the staff

January 2020

Joseph from Orion Business Investments

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

January 2020

GOOD IDEA BUT NEEDS WORKING ON

Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros

I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on. It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons

After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it: a) takes forever to bring documents up b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me. I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying. This is just one of the challenges I face. Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

November 2020

Kerry from Wisconsin Financial Wealth Management

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Dropbox Has Been A Life Saver

Dropbox has changed our office for the better! A little over a year ago, my boss came to me to start looking into cloud storage options. I did some research on storage space, price, security, etc... Dropbox was my top choice right away. In order to sell this migration opportunity to the rest of the office, I knew I had to make little to no changes to their daily routine, but also by proving it was worth the investment. I signed the office up for a free trial and imminently the team loved how easy the software is to use. Most members were comfortable to using the normal desktop file folders and with the capabilities of Dropbox, I was able to load the software right onto their device, only having to change which folder they needed to access. Dropbox has made it so convenient for the entire team to be able to work from wherever they please without causing any added stress. Dropbox was absolutely the best choice for our office!

Pros

What I like most about Dropbox is that I can access files from anywhere at anytime. Before Dropbox, our staff could only access our files from within the the physical office, making it extremely hard to get any work done outside of the usual workday. Dropbox has allowed the ease of being able to work from home, especially during this pandemic. The only feature that I LOVE is the search option while using the browser version. This cuts down a project time immensely making it so easy to find the document I'm looking for with just a few key words.

Cons

The one issue our office tends to run into is when the software creates a "conflicted-copy" when multiple user have made edits to the same document. We all access some large spreadsheets, and it is very frustrating when you go through and add various equations and update the grids, just to find out someone else has saved since you started making those changes. This is partly user error, of course, but the notifications are hard to pay attention to if you are so focused on the tasks you are trying to accomplish.

Reasons for Choosing Dropbox

I was automatically drawn to Dropbox simply for the amount of storage you get for a great price. It was just an added bonus to find out all the features and capabilities this software has to offer. Once I signed up for the free trial, I knew right away this was the best choice for our office.

November 2020

Zamruddin from Navjyoti India Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Dropbox is one of the best Software that help us to work from home

My Overall Experience with Dropbox is very good. We use every day at our Organization.

Pros

Dropbox is one of the best Software for File Sharing and works on them in real-time we love to use them that can help us to securely place all important files in one place and easily access by everyone at any place where they need and every file store in the cloud. Dropbox Version history is one of the best features I am ever using because of that our file when My Excel/Word becomes corrupt Version history helps us to reverse the file into their original version just in few minutes. We Always use Dropbox for our Work.

Cons

Just One Problem with Dropbox that multiple peoples can't work on a single file at one-time .because of that our file becomes a conflated file that not good. This thing is bad for our Organization.

Reasons for Choosing Dropbox

these are good product but the best features and support in Dropbox