About Inkling Collaboration


Inkling Collaboration is a cloud-based field service solution that caters to organizations with remote workforces. Key features include task management, group messaging, completion tracking and issue resolution.

Inkling Collaboration helps employees to collaborate with colleagues, share information and coordinate resources. Users can monitor performance, identify trends and communicate with coworkers.

The group messaging feature allows users to connect with field agents, and users can also share pictures, videos, links and documents. The solution features an issue resolution module that enables teams to raise issues and resolve questions with support from colleagues. Users can also send notices based on location and job role, push notifications, real-time analytics and a live task feed.

Services are offered on a monthly subscription basis that includes support via email, product videos and other online resources.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Inkling Collaboration

Overall rating

4.33 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-3 of 3 reviews

Do you use this product?Write a review

July 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2019

Inkling is a great, interactive Onboarding Tool

Pros

Inkling has many different formatting options so that we can create our InkDocs to our company standards. It is easy to create multiple projects and then to distribute amongst our different departments (Sales & CS). I find it easy to use the distribution rules when adding users to projects. I like how interactive Inkling can be when it comes to user content (quizzes, multiple choice, buttons, etc.). Inkling makes learning fun and interesting!

The customer service is excellent! Our rep is always easy to connect with and will work internally to handle our requests in a timely manner. Our rep is also eager to show us new features that might be beneficial, which we appreciate!

Cons

At times it is difficult to edit content. We often want to copy information from one project to another and I find myself having to go into the coding of the project in order to do so. There is a lot of room for error when working in coding as opposed to just being able to copy and paste material.

We used to have issues with user content (fill in the blanks) not saving, which has since been resolved!

February 2018

Jessica from Lennox Academy

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2018

Online Textbook?

Pros

Easy to Navigate,
Allows for display of multiple media types,
Allows for easy updates to fix bugs,
Downloading files is counter intuitive

Cons

Does not provide all the tools that teachers would appreciate. For example it allows for quizzes/practice problems but has no way to report results. Does not allow customization

May 2019

Silvanus from Florida State College at Jacksonville

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

May 2019

Convenient to have Textbooks on Cellphone

The convenience of a customized ebook with chapters I can purchase is great for students who need to budget against high tuition costs.

Pros

I’m able to download my entire textbook on my cellphone. Some of the chapters are free when you download the book. Because I only have to download the chapters I need instead the entire book. It’s cheaper versus buying an entire book or ebook online.

Cons

Navigating from page to page can be difficult at times because a back tab isn’t visible. The content page isn’t visible when you open the app but instead the latest chapter you purchased is visible. That can be problematic when trying to navigate between chapters you purchased for the book.