eSUB Subcontractor Software

4.45 / 5 (113)

Our advisors have recommended this product 31 times in the last 30 days

About eSUB


eSUB is a mobile application and cloud-based project management solution that helps commercial subcontractors across various trades to manage day-to-day operations. eSUB offers tools to connect field workers with office managers and assists them with initiating and managing project documentations. eSUB eliminates manual processes of tracking projects and automates labor tracking and communication.

eSUB creates paperless projects with one central storage for project information, photos, drawings, PDFs and any other documents that all team members access in real time. Logging in through a secure internet portal, eSUB’s project management module allows subcontractors to create, log, and track important documents like requests for information (RFIs), change orders, and more. eSUB’s timecard module tracks subcontractors’ labor hours and costs, which can be sent from the field to accounting software.

All information can be accessed at any time from any location on any mobile device. The solution is used by various contractors such as electrical, mechanical, specialty, HVAC and plumbing contractors.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

113 Reviews of eSUB

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(57)

4 stars

(42)

3 stars

(12)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 113 reviews

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July 2015

Dan from All Panel Systems, LLC


Ease-of-use

5.0

Customer support

4.5

Functionality

4.5

July 2015

Medium Sized Subcontractor using esub

Pros

The simplicity of Esub is one of the best aspects, the repetitive nature of the system allows anyone to pick it up easily. The tracking and logging of submittals, RFIs, change orders is great. In using other project management systems, they tend to over complicate the interface where as Esub is straight forward and easy to use. Within the system the ability to attach files and use the emailing
"@esubdocs" allows all aspects of the project to be documented within the system so that everything you need is all one place. Recently we have started to build our database for cha nge orders and manpower which has allowed us to use the system for logging and tracking of outstanding, approved and voided CORs which allows us to keep track of everything, which is especially helpful on larger projects where we have up to 50 CORs.

Cons

One aspect we would like to change is the fact that we cannot erase if there is an error made in the submission, we understand the reason, however it would be a nice option if the admin of the system could erase.

Another component that we do not use is the drawings logging section, it is too cluttered, we keep track of the drawings through the submissions, which works great for us.

February 2018

Chris from Rhinehart Railroad Construction, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Worth every penny, wish we started using eSub sooner

Saved thousands of dollars on support and field production time.

Pros

We came to eSub after a horrid experience with another vendor that claimed they would "simplify" my life and save us countless hours and money. After 12 months with thousands and thousands of dollars spent on support and wasting way too many hours to admit without profound embarrassment, I made the choice to abandon the failing attempt and give eSub a try.
I tested eSub for a few months before making a complete shift to their platform and the only regret is I did not do it sooner. The conversion was smooth, the training was on point and the relationship is that of a partner not a parasite looking to milk us dry with a poorly engineered and supported product. We have saved thousands of dollars, countless productive field hours and I don't spend my entire day managing our management software. Feel free to look us up with any questions.

Cons

If forced to submit a "con", the only thing that we have requested, from time to time, is a custom form or a modification to the way items are displayed. BUT... this is because we are trying to preserve OUR method. The eSub method is not flawed, we are making the request. The support team is still extremely responsive and I really don't see this as a con.

July 2015

Jennifer from GMS

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

ESub has been a game changer for us!

Pros: -easy to use - streamlines project management by reducing hefty admin time spent creating documents such as: purchase orders, rfi's, sub agreements, change orders, quick memos , etc -allows for more timely contract responsiveness to our customers -makes creating submittals a breeze - produces excellent daily reports for manpower by cost code that are easy to download - excellent cost tracking by cost code and issues -excellent project overview -excellent customer service, very responsive with follow through -easy to train new users Cons: -contact management can be a little burdensome with all the clicking required. You learn quickly to setup the project correctly from the beginning with all pertinent contacts. The contact will already be added in the main contact log but not assigned to that specific project unless that project is 'clicked' for that contact. This resulted in a few new ESub users thinking those contacts weren't in the main contact log yet and they added them, creating duplicates. You do get the hang of this and your preparation will be self-appreciatied down the line. -this one is a pro and a con depending on how you use this software: you really can't fully delete anything. For example: If you enter the wrong date on a daily report (auto dates for current date) you cannot go back to change later so better get it right the first time. This could be simplified by requiring an entry instead of auto fill maybe? You also cannot delete that report and start new. We add notes to the internal notes "work date was actually xx/xx" so that it will show up on a multiple daily report. -the outgoing emails from the website for some reason often get filtered by spam filters and end up sitting in the recipients junk folders. This is quickly resolved by a follow up to the vendor or customer via phone or email to confirm which is common practice. Also, this is probably typical of any web based software outbound emails. All and all I use it just about every day and I would highly recommend it. Once you are trained and used to the system; it's fantastic. Definitely allows our company to operate much more efficiently than before we had ESub!!

February 2018

Doug from Rowan Electric

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2018

Overall excellent customer service.

Pros

Daily jobsite reporting and time tracking, as well as the simplicity of their field notes make this software an excellent link between what's going on in the field and management in the office. The automatic tracking of RFIs and submittals also helps avoid things falling through the cracks. The eSUB team has also done an excellent job of continually working to streamline the product and to fit the users needs.

Cons

The biggest con with the software is in their file management for uploaded job information such as drawings. If you have a typical project layout for how you want to file things, you'll be fine, but if your project becomes unusually complex it may require some extra effort to make sure everything stays clear.

June 2017

Neal from Adams Masonry

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Helped get our project management team more organized and start projects better prepared.

Tracking and organization of different documents required for each project.

Pros

The creation and tracking of submittals, RFIs, and change orders has been a game changer in how organized we are from the start of projects to the close out. It allows all our project management team to see what has been done to date on a project from anywhere without having to carry a large project notebook with them. The recent API integration with Plangrid has made RFI creation easier and more professional looking.

Cons

Branding consistency. The forms and letters it outputs are branded with our logo but it would be great to be able to input a signature into the emails that it sends out from the system.

July 2018

Kimberly from Any Temperature

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great customer support and lots of help to organize and streamline our company

The benefits are amazing! We can see reports and real time accomplishments from the jobsite to the office. Communication is at an all time high. I can track job costing and estimates and be able to see the job from conception to completion without skipping a beat. This software program has helped us become more organized and cost efficient. I would recommend this to everyone! Thank you!

Pros

I can see everything with my phone and anything I need is just a few keys away! Job costing, employee info and tracking is fantastic!

Cons

Teaching new employees how to use esub can sometimes be difficult. Also- it would be good to know everything that esub is capable of. I see that Esub now has an Esub academy and I feel like that would be very helpful.

February 2018

Genevieve from Oahu Metal & Glazing, LP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Easy and Useful

Tracking everything that's being submitted to the GC / customer / vendors for all projects.

Pros

The ability to track all your submittals and purchase orders on one place.

The ability to track costs based on PO'S, and change orders versus the contract budget and amount.

It's great to be able to send e-mails through eSUB.

Cons

The Sales Tax Feature, most of our vendors don't provide the tax %. I'd recommend that there be another box for just the amount and the purchase order spits out the %.

Transmittals I wish you would be able to provide the signature line for that form as well, as its available for submittals.

When uploading files to the submittals, purchase orders, etc. if there's a lot attachments it would be more better if we are able to arrangement which attachments appear first. Instead you have to load one by one and remember which attachment you want to include in the order you want it to appear.

December 2014

Hogan from Reinforced Structures, Inc. (RSI)


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

December 2014

eSub Meets the Needs of RSI (a concrete subcontractor)

Pros

A couple great things about eSub is that it is tailored to subcontractors and the way we do business and it handles our needs really well. Many software packages try to be all things to all people. Conversely, eSub has chosen their target market - subcontractors - and has delivered a product that serves this market well. The program is-well thought-out, intuitive and easy to use. As a result, we have seen a marked increase in the tracking and logging of our projects by our project managers and superintendents. That's a big, big plus.

Cons

I cannot say anything negative about the vendor. eSub had delivered all that they promised, and I would rate their tech support group as top-notch; better than most by far. So far, I've made only two enhancement recommendations: a) a more seamless way to handle pay apps and b) the ability to copy submittals from one project to another. The pay application and submittal modules work well, but could be better with these two suggestions.

June 2017

Marci from Corona Steel, Inc.

Company Size: 51-200 employees


Ease-of-use

5.0

Functionality

4.0

June 2017

eSub is very easy to use and has just about everything that you could want in a software product

The customer service/ support is amazing. Overall everything you might want in a system is already there. The few things needed to customize it for your company can usually get done. Our foremen, who may not have much computer experience out in the field, have easily gotten accustomed to it as well.

Pros

The ease of use- even for computer illiterate people. There is not much more that you could ask for especially for subcontractors. Most of the software out there is for general contractors.

Cons

We do some things differently and have had to wait a little while to get a few things changed to our way of doing them.

September 2018

Vance from AAA Fire Protection Services

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Lives up to what it is supposed to do.

Gaining better control with our projects has saved time and money and our customers like the fact we are on top of the project at all times. Being pro-active rather than re-active is largly due to using eSub and the daily reports turned in by the field employees. Very user friendly for all employees.

Pros

Good support from everyone we dealt with at eSub
Better control of Projects from start to finish. Easy for field employees to enter required information

Cons

No real problems. The eSub program has even more features than we havebeen using. We wish we could have had this system earlier.

August 2018

Lissette from ASPE South, LLC

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

The Best Construction Software!

Pros

I love the ease of use both from the office and field side. As a Construction Management professional with over 19+ years of experience, I can say that Esub is the best software I have used for Document Control and Retention. Also, the technical support has been awesome, you can actually speak to a live person that walks you step by step through the use of the software.

Cons

I truly have no complaints! In working in this industry as long as I have, this software has proven to be the best!

February 2018

Ana from DIAMONDBACK MASONRY

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0