About JOBPROGRESS

JOBPROGRESS is a cloud-based construction management solution for residential remodeling contractors. The solution works with small businesses and can be customized as per the needs of an organization. It offers estimating, project management, photo management, document control, contract management and customer management. The solution provides mobile apps for Android and iOS devices. The mobile app users can create instant proposals and contracts and have remote business control.

JOBPROGRESS provides automated estimates and proposals for tracking features and customizable workflow stages or steps. The job scheduling management function and GPS functionality help users navigate to and from jobs and dashboard work centers help manage workflow. Users can a...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

340 Reviews of JOBPROGRESS

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(191)

191

4 stars

(112)

112

3 stars

(29)

29

2 stars

(8)

8

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 340 results

June 2019

Zach from Mountain Trail Restoration

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Best CRM For Your Money!!

Excellent or A++

Pros

Easily the best and most customizable CRM for the industry our today. Their app is second to none and the desktop platform makes following jobs a breeze! Plus, grabbing an e-signature right on the contract on the app is cake. No extra app to use

Cons

There really are none, if something arose the team at JP jumped to correct or add it right away.

Reasons for Choosing JOBPROGRESS

Having a mobile app was key to our sales staff success and talking to the team at JP sold it.

Reasons for Switching to JOBPROGRESS

Price and functionality.

June 2019

Rachel from Renaissance Roofing, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2019

Add More Features/Uses

I love the customer service you guys provide, and I hope that doesn't change as you expand. The database itself is user friendly, I just see potential for more features

Pros

I love the separation of the production calendar from the staff calendar. The customer contact directory is great, and mainly why I got Job Progress to begin with so we could manage our customers better.

Cons

I think this software could do more. I don't like the graph layouts we are given, I wish we could choose among different kinds of graphs that could help us better visualize our data. I also wish the proposals allowed me to customize the font more so whilst I am making a proposal that has already been merged to a customer. Instead, if I want to fix the font sizing on the proposal I have to exit where I am and edit the template itself and then that edit applies to all future proposals. I just want more flexibility on the customization side. Lastly, I think this program has so much potential to integrate a canvassing segment to it. Maybe integrate with Google maps or another program to create an option for companies to track their canvassers. Right now, I use Google maps to track my canvassers, but it would be great if we could do that all on Job Progress so they also have real time access to where they've gone and what neighborhoods are successful, etc.

Reasons for Choosing JOBPROGRESS

The price and the separation of staff and productions calendars

Reasons for Switching to JOBPROGRESS

Filemaker is computer based, rather than user based, and I wanted the flexibility for everyone to access our customer's information from anywhere. We are also expanding, so I thought a more organized, all-in-one system was necessary to make a successful business shift

January 2021

Craig from William Blair Reel Co, Inc

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Job Progress review

Our sales staff is much better organized as a result of using JP

Pros

Nice homepage layout showing the progression of our construction jobs. It makes it easy to quickly identify what needs to be done to move things along.

Cons

I would like to see an area on the Jobs List where we can see if someone has viewed our proposal. Currently, we have to go into the Forms/Proposal tab to see if its been viewed. This would make it much quicker for our staff to navigate through a large number of proposals on one page.

Reasons for Switching to JOBPROGRESS

JP was much easier to operate and had a better layout for the homepage

December 2020

Danielle from Kirkin Exteriors

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

December 2020

Review

Pros

I love the features, when they work accurately. Very user friendly for the field. The staff is very friendly. They try and help where they can.

Cons

The reporting is not accurate and I have sent in several emails calls complaints etc. with no responses on the status. Some things get fixed and I am always told they are "working on it" but i have been complaining about the reporting hiccups since we started a little over 2 years ago. Another down fall is some times they cant even tell you how to pull certain repots to get information you want. The staff should 100% know their product. I pay in full and have never been discounted/compensated with all the issues we've had. They need to work on better follow ups and updating customers regarding issues.

Reasons for Switching to JOBPROGRESS

I needed a more user friendly field CRM and was promised that the reporting was flawless and it surely is not

December 2020

Brian from Affluent Exteriors

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Great software with room for improvement!

We use JP to run our entire operation and plan to use it in the near future. It's constantly getting better, mgmt is very engaging and always taking feedback and making progress.

Pros

JP is easy to use once you get it configured to your business processes. Macros that streamline the estimate/proposal process along with integration to suppliers all within the job keeps the documentation process on the job easy to manage. Also, it doesn't take long to get new users trained on how to use JP on a daily basis.

Cons

The ability to use Zapier and input new leads/customers needs to be cleaned up and more open to align with Referal Sources so it can in as a Zap and not manually entered. Right now, this integration isn't very well designed from a data input standpoint, only minimum fields. We do a lot of insurance roofing jobs and the ability to bring those in as a PDF and autocreate the estimate is a big win BUT the inability to use that like other Estimates/Proposals in JP that a client can sign off on is a huge gap. The customer web page could use the tweaking to make the experience a little more professional and appealing to the user. Photos uploaded into JP already automatically shared with the client, the process to share photos is a pain especially when you have 50-100 job photos. It would make more sense to establish at the folder level what photos can be shared to the customer web page along with the ability to designate a photo as the main photo (like front picture of the home) as the key photo on the customer page seen everytime they go there. Also, allow different photo folders to be presented so the client can see different photos in groups from inspection photos vs. job progress photos vs. job completion photos.

Reasons for Switching to JOBPROGRESS

Integration with QBO was not reliable, we also liked the Macros, ability to order eagleviews, integration with suppliers, and user experience that JP provides way beyond anything we could do with Buildertrend. Although, Buildertend's client portal is what we would prefer that JP provide as it's well thought out from an end user/customer experience perspective including our branding, photos structure, etc.