JOBPROGRESS Software

Pros

All departments in our company have access and ability to use the software from: administrative, accounting, sales, production and our field crews.

Cons

Ability to import our existing excel spreadsheets/forms to use in JP is not available

Pros

Makes staying organized and knowledgeable about whats going on with your business much easier. The scheduling and calendar are very nice and easy to modify jobs as needed.

Cons

Does seem to have some bugs here and there, but updates seem to get issued in a reasonable amount of time.

Pros

Ease of use, functionality and the ability to fully customize to make it work best for your company.

Cons

Still scratching the surface of what JobProgress is capable of doing, so I know I have not seen the best of what it can do. But I love what I have seen so far.... and so have my co-workers.

Pros

Easy to use ,and it is easy to see what other people are doing.Also i like how you can share everything you are doing

Cons

How easy it is to use its a Facebook for work.You can easly share what you have done and see what other have been doing

Pros

The organization that this system provides me is honestly really helpful. I feel like I can navigate the system easily.

Cons

Sometimes i feel like it is a little overwhelming with all the features that are scattered around the site.

Pros

Simple like an iphone. I have research many other crm for production. Most are very confusing and have too many features. Jobprogress was simple and easy to use for the whole team.

Cons

Glitchy, slow at times, Jobprogress is still growing and improving. There marketing/sales isn't up to speed with saleforce for charts and analytics.

Pros

Keeps everything together in one place, easy for others on the team to view. The multiple points of access are a great idea.

Cons

It doesn't work with the new Ipad pro, when I go to use it with the keyboard it won't say upright, the screen turns sideways, the Ipad App version does not show some of the documents, this can be frustrating, and sometimes it will not allow customer to docusign on the Ipad, I have to email to myself and have customers sign then. The program will not allow editing when signed into the program from the web.

Pros

Keeps everything together in one place, and is geared toward my business model. I like the functionality of the app.

Cons

Here are the suggestions I have to be able to consider this as a long term solution.

There are a ton of features and need to have short explainer training videos for each feature and then you can add new as new features are rolled out.

I need to be able to connect it with Zapier so that I can push and pull customer data to other apps.

I need to the signature portion to be compliant giving date, time and location of signature.

Pros

Everything for my jobs is all in one place which makes all of my jobs very organized. I can view all of my jobs, pictures, notes, and calendar all in one place.

Cons

The software is glitchy and getting to the insurance information quickly is a nightmare. The app is not friendly with the IPhone X in general and moving from screen to screen or viewing g diffeeent pictures often doesn't work as easily as it does on my iPad

Organization of customer information and job details for residential construction projects

Pros

Job progress has unlimited potential. It goes more in depth than other programs of the same nature. The reps have worked with us to resolve kinks, which is much appreciated. The web pages have an attractive appearance and, theres a good flow to the features.

Cons

Theres a learning curve to using JP. There are quite a few ins and outs that you have to be aware of in order to not get frustrated with the program.

answering job related questions while out of the office.

Pros

the ease of downloading pdf's. the quick search for customer jobs and being able to access job photos at the office or mobile on the job progress app.

Cons

it does not find my email address's with just a letter or two. I typically have to enter the whole address before it shows one to choose from.

Pros

Organization is good, also having the option to toggle between customers and their different jobs they have

Cons

When uploading a picture, sometimes it takes up to 5 minutes for one single picture to upload into the database

Pros

It is a great cloud based service for record keeping. My sales guys love the fact that they have access to all of their work and don't have to carry around a ton of paper.

Cons

There are some improvement that can be made as far as moving things around with ease, adjusting user permissions, integration with google and company cam and response time.

Pros

I like that all information about the job is stored in once place, versus our old system. The email history is also nice as we can see all messages sent and received with each customer so we are always in the loop.

Cons

It doesn't automatically update once you have checked the email, it still shows you have an email unless you refresh.

Pros

JobProgress is very easy to work with, very user friendly and has many different reports that make my job easier. We just moved to Job Progress and so far, we are very excited to see that we can manage our clients more efficiently.

Cons

We moved to JobProgress in the last two weeks and so far I'm very happy with this this system. Job Progress solved all the problems we had with our previous system.

Pros

Ease of moving leads through the sales process and the customer website so updates and document tracking is smooth

Cons

Building sales templates but I may have job progress do it for me as I'm a contractor not a computer guy.

Ease of use, time saver

Pros

Colorful, Ease of emailing from the record, Google maps address auto populate, job workflow makes it easy to recognize where we are with a job, easy to upload files.

Cons

Calendar does not refresh automatically, Screens do not communicate with each other, Messaging has changed and if you are not in thread you cannot comment, looks like there are no messages there by just quickly looking at it (recently changed). Would like an option for available appointment only screen (able to customize), Previous customer search pulling from our old program (Service Ceo) does not work all the time. Would like to be able to change job description from the appointment screen.

Pros

I like the ease of use the most, especially on the desktop because it's quick to navigate. I also like being able to upload pics straight from the mobile app.

Cons

Not as customizable as I'd like. Integrated crm/email functionality would be great. Also, wish I could save my log-in on the mobile app.

Pros

I like that we can maintain all of the files in one place and if one customer has multiple jobs, we can separate everything in individual jobs. Also we can scan and file everything in the system with no problem

Cons

If the program is running for a while, it affects the program and starts to slow down. It is not easy having to work with the program all day and then not be able to run as good as it does in the beginning of the day.

The program has really helped us organize our projects better and keep everyone on the same page. It's very user friendly and reliable.

Pros

The functionality is great and we are able to collaborate within the office or out in the field seamlessly. It helps with organization and scheduling and keeping everyone on the same page as well as accountable for their "task" and responsibilities.

Cons

Sometimes the mobile app acts a little wonky...but nothing that stops work.
No major complaints here.