Excellent Software

My experience with this software was excellent. I had used a basic Sage Accounting software for years and before Sage bought this particular accounting software, it was Peachtree. I loved it.

Pros

Reporting is excellent. User friendly. Ease of teaching employees. online forums are spot on for good information. Immediate help via chat or calling with more difficult issues. I love that they can help by driving my computer when I could not figure out an issue. They take fixes seriously for the next update. Very professional looking invoicing and reporting and very easy to get exactly what you need without a bunch of drop downs and reconfiguring of the crystal reports.

Cons

There is actually nothing I dislike about this software. It is by far my favorite accounting software.

Sage 100 Contractor is a great business solution

Overall experience using Sage 100 Contractor is great.

Pros

What I really like in Sage 100 Contractor is when we start setting up the software it was very quick to go live after short period, The annual revenue for the company I was working for is 35+ million. we shifted from old software to Sage 100 Contractor within two months, I did few demonstrations for my colleague about how to use Sage 100 Contractor and all of them they found Sage 100 Contractor easy to use and very helpful for our business, and reporting in Sage 100 Contractor is great.

Cons

I didn't face any issue or something I didn't like in Sage 100 Contractor. but the developing in Sage 100 Contractor is impossible.

Complete software with all functions in one spot

Customer service has always been amazing, very responsive through a quick chat in the program and it gets escalated to a consultant quickly if you can't resolve it immediately.

Pros

I like the fact that all company operations are available under one software, from accounting to payroll, from estimating to project management and service department.

Cons

It's not easy to customize reports, either you have to practice and master it yourself with their report form, or ask a consultant to put together a report for you.

Affordable with some value loss

Able to function but not real happy with our purchase.

Pros

Project management is its best selling point. This is one of the only affordable software solution in a mid-range cost.

Cons

The input is antiquated and not user friendly at all. Extra key strokes are required to do just about anything. Many of the canned reports are generated by record number instead of date. There are no month to month comparative reports for balance sheet which you would expect to be easily available. Tracking of payments to vendor requires way too much effort to view invoices a check paid. Inability to create cash basis statements requires a lot of work at end of year to convert outside the system. This should be part of the basic package.

ease on getting help

Training was great but now it is hard to find someone that will help us. [SENSITIVE CONTENT HIDDEN] knew everything and wish we could call one person to help us. You lost a great person. Would be nice to call someone that knows our system and could show us the best way to get what we want. Sometimes it is just knowing where to go.

Pros

It makes payroll a lot faster We can run reports and see if the job we did where the profit and loses were so next time we bid a job we can adjust

Cons

Sage Service Operation Cant see where the guys are and if they are even working. Can't log in a new job from my phone. Need to have sage on my phone for that and that in not happening. If have a problem have to go through Chat and several people before someone will log into me computer and I can show them the problem to get it fixed.