Sage 100 Contractor Software (formerly Sage Master Builder)

Very glad we changed from Quickbooks to this program

Pros

Sage 100 ties your whole business together nicely in one product. Information on the areas of your business is at your fingertips

Cons

When trying to make some changes to information put into the program is often hard to do or cannot be done at all.

Overall a pretty easy system to use. If you have ever worked with other software programs you can pick up fairly easy. Menu driven and easy to navigate.

Pros

Easy to learn and use. Pretty straightforward as to howe it is laid out. Easy bank reconciliation and reoccurring transactions. Job creation and sub accounts are easy to track costing and close once completed.

Cons

No way to track lean wavers. A script had to be written so we could even send lean waivers which is an important part of the construction business. This should be a feature. Cost code menu should be made so you can alpha or have a search feature by name.

SAGE 100 is a very solid program and continues to stay current with technology.

Pros

It is a complete program for a small to mid size construction company. It is user friendly with many easy to find help screens.

Cons

We have had to hire outside support. SAGE 100 company support person have not been as helpful. We hire Wright Office for support and they are so helpful, but the persons on the support lines at SAGE are not really knowledgeable in actually using the program.

Pros

I love the ease of entering data and printing out the respective reports.
Very user friendly.
Updates are a breeze to download/upload.
The technical representatives are very knowledgeable and helpful. They have never let me down.

Cons

None; I have never had a question or concern that didn't get resolved the first time; we just have to wait until 9:00 a.m. local time to initiate the on-line chat (but on the flip side, we have until 6:00 p.m. local time to contact them).

Pros

Master Builder is very easy to use and to run reports. Able to do many tasks from one program which saves time

Cons

The program is DOS based to it is difficult to use at times because everything is not windows based. Not easy to use remotely.

I've been using the system for over 20 years and I've really never found anything better.

Pros

flow thru of job cost estimate into accounting into project mgmt. Input screens are almost all the same layout/format. Very good customer support.

Cons

Learning curve is a little longer when starting out. The scheduling module is not good. Customizing reports is not easy.

Overall I do like the program. It has made my life alot easier.

Pros

Easy to use, once you have taken the training. This product takes care of financial and project management in one easy entry. The end of year process is made simple and Sage sends out a year end checklist so that you don't forget anything. The Sage University and Sage City offer a a lot of information, but anytime I have had to contact Customer Service they have helped solve my troubles in a timely and knowledgeable fashion.

Cons

Although there are numerous reports in the system, they don't always meet our need, I have tried to modify or create my own report but it is not user friendly. I had pay Constructive Solutions to create the report needed. Not all reports can be converted to Excel, which creates extra work, if an excel spreadsheet is required.
Also I find the Bank Reconciliations challenging, the sorting options are not great, even though I know lots have requested a numeral sorting option it has not been done (yet, hopefully it is coming)

Pros

This product is really a one stop shop. You don't really need a ton of supplementary programs to run your business. This program can do a lot and there isn't a need for any other project management soft wares.

Cons

The product is not intuitive. You need to be trained on it and if there is something you don't know how to do it is not easy to figure it out.
It also has a few technical difficulties and the customer service for this product is very inefficient.

Overall I really like Sage, but it would be so much cooler if it was cloud based

Pros

The way Sage is set up is that it will not let you make mistakes. As in you can't change things at will you have to dig in and change transactions from the source. This means that everything will be correct, this also means that it's a lot more of a hassle if you make a mistake. Still so many features that slowly our team is incorporating into our everyday systems that I think if used properly can make your life so much easier

Cons

So unless you are a coder/ super IT guy, there are many things with Sage that will give you trouble, like report writing and getting all of your computers to talk to each other, and now they have it so you can't call them until you chat online with them which is Sooooooo annoying. I have had really good customer service and really bad customer service with them, just depends on who you get, and how willing they are to help you.

Overall it's a good piece of software. It's functional and can be used across a wide variety of industries.

Pros

It has a wide variety of features that can be used in a wide variety of levels in a wide variety of industries.

Cons

The reporting function could be standardized and the customization added afterwards as it helps to better outline an ultimate report or a variation of said report.

Pros

Navigation is simple and easy to learn. Most can be up and running in a short amount of time. There are frequent updates that keep the software running and several enhancements as well.

Cons

The reports should offer more customization. The accounting side should have more capability to customize and do more analysis.

Pros

Very customizable in most aspects, accurate and easy to rearrange information to the way you want it.
Fairly easy to use if you have some computer knowledge.

Cons

Some of the reports would be nice to be able to customize more.
Can be a little gliche at times.
Overall pretty good.

Pros

Good support team, all the questions will be answered and frequent updates bring this old software to today's standard.

Cons

Navigation could be better, it is customizable, but still need to put in effort. No real field support, only good for office usage.

It takes a lot for me to give a bad review for anyone, so this is how far I've been pushed. We've had this program for over a year and we all wish we had gone with a different one!

Pros

I think it could be a good product but no one will get you past basic training unless you pay a ton of money to get it.

Cons

Everything is a fight to get where and what you need. Things that should be basic construction billing, service, payroll etc are impossible to find. If you want help, forget it. You can "live chat" after being on the wait list for hours, or put in a service ticket only to be told to take their classes. No immediate help, Also you have to go through a "Sage re-seller" to get Sage in the first place.

Pros

Software is easy to installed. Navigation is simple and easy to learn, was able to learn how to use in a week or less.

Cons

Sometimes connection to database would take a little while open. Application was freeze at times when opening multiple windows.

As an overall comment , Sage 100 contractor will fit all your requirement if your company is in a small to medium size range , you will have control over all the construction stages , from project scheduling , estimating , job cost and service management. with all the reporst template you can quickly have a visual understand of all the progress.

Pros

is a complete suite so you will be able to go thru every aspect needed in construction from scheduling to estimating , RFI and Change order. it is relatively easy to use and uderstand and you will have a lot of capabilities with the reports either you use custom or default templates.

Cons

there is nothing to say that can be a cons because you can manage the entire process with it , i mean , you can get the job done with this , maybe it would be great to not have the necessity of some updates to have the ability to send mass emails to all vendors.

Pros

The software is easy to use - screen layouts are easy to maneuver and data input keystrokes are efficient. Report capabilities offer a multitude of variations and the options for customized reports is available.

Cons

Portions of the system need to be updated! Particularly there currently is not a way to do a mass email to all vendors involved in a project without accessing every one! This is making the system outdated. Also there is a disconnect regarding sales tax - it doesn’t automatically follow from takeoff to PO - you have to open and indicate sales tax on every PO that requires it - the only way to get around this is to tax the full job...

Pros

I used Sage a while back and was previously trained on the basic overall knowledge of it and once I was fully trained it became a very good tool to have. We used for all of our business accounting, records, employees, etc.

Cons

My only disadvantage when I used the program, sometimes it froze our computer and ended up having to close everything.

Pros

Very easy to use accounting program. Helpful and friendly customer support. Frequent updates and enhancements.

Cons

Would like it to be a little more versatile. Does not work on devices. Live version has a few glitches.

Not user friendly!

Pros

So far nothing, very disappointed!!!. We've been using this software since January and the contractor that sold us the product said it included union wage reporting. However, they forgot to say that it would cost more to do those reports. That was the main reason we changed from Sage 50 to Sage 100.

Cons

Its a very time consuming program, a lot of back and forth entering infor, saving, then printing. Trying to find reports or files also very time consuming. On quarterlys reporting they local tax needs to be updated for overrides, because if there is an override done the report won't pickup those totals.