Ventus Software

4.40 / 5 (24)

Our advisors have recommended this product 6 times in the last 30 days

About Ventus


Ventus is a construction ERP solution that incorporates CRM, takeoff estimating, job costing, project management, service management, service dispatch, product distribution, inventory control, payroll and accounting in one solution. It is suitable for HVAC/mechanical contractors, plumbers, electricians, petroleum contractors, roofers and specialty contractors.

Features include CRM, equipment control, purchase order, certified payroll, AIA billing, T&M billing, service dispatch, PM scheduling, barcoding, field service, document management, electronic time cards, customer portal, management dashboard, customer equipment tracking, financial statements and reporting.

Training, support and development are provided by the VMS internal staff, and they offer 24/7 emergency support.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

24 Reviews of Ventus

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

4 stars

(7)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 24 reviews

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February 2017

Ryan from Peck Hannaford & Briggs Service Corporation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Great Software and Great People

Our company has been using VMS software to run our business for 17 years and rely on their software as the heart of our back-office. Their software is a great asset for us and I honestly don't know what we would do without it. The software does all of the tracking and number crunching our business needs from taking an initial service call all the way through accounting for the payments from our customers , it is constantly evolving so you are not stuck on an antiquated platform after a few years. Their support team is excellent and is quick to remedy any issues be they user caused errors, or the occasional software issue. I have evaluated several other software packages over the last few years and have seen nothing better on the market for the needs of our business. In a market with out many guarantees, I feel like they always deliver and more importantly they want to help us benefit from their product, not just sell it to us and then walk away.

Pros

It works well, gives us accurate information, and bottom line, makes running our business simpler by being able to integrate everything we do on one platform without compromises.

Cons

My only criticism is that we will sometimes experience a new issue after loading a software update. We always get a quick response to any issues that result from that when contacting their support personnel.

June 2016

Scott from Jemco Incorporated


Ease-of-use

3.5

Customer support

4.0

Functionality

5.0

June 2016

Effective and Flexible!

Pros

Ventus by Vertical Market Software was not only affordable for our company but was one of the very few options that offered a full package with the ability to handle multiple entities under one roof. The software and staff has allowed us to operate 3 separate business models including manufacturing, rental, service and sales. Again, great value and a huge array of solutions for every business! I appreciate that the vendor is able to make adjustments/additions so the software works specifically for the us and that the staff is always available for questions. (Especially during Go-Live!)

Cons

Honestly, there are really no negatives that we have found. The processes for some of the applications were different than what we were use to but that is expected with a new software. Some processes seem to take a bit longer and some a bit shorter but at the end of it all we are able to get better and more accurate information.

February 2017

Linda from Funk Electrical Services, Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Great Software

We did a lot of research before we purchased this software in 1996. We have been using it since then and have had no real problems with the software. The customer support is awesome and they are quick to respond. They have expanded the capabilities of the software, we have not kept up with all the enhancements. The support has been a 9 out of 10 even though I realize we are a very small company and do not use the software to the extent, they are still supportive and do not make us feel unimportant. I do admit there are a few items that I have sent to them that are still not resolved, but it is not a game changer and the software still works great without the issues being resolved.

Pros

integration between all modules is great

Cons

in service - on the gui side (vms not ventus) you can't search by the name of a street, you have to have the house number or when you search in a/r, its is by the vendor id and not the name

April 2019

Dee Dee from Tom's Mechanical Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Software - People and Products - Look No Further

Through the years we have grown along with VMS in our needs and usage of our software. Had the need 3 years ago to research new software after having been on the VMS (GUI) product over 20 years. After much talk, many demos and group conversations, we stayed with VMS and went with the VENTUS product and have not regretted the decision. The software is great and the people are even better!

Pros

It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product. Ventus can be customizable to fit your needs and have not seen a better dispatch board.

Cons

There are places in the software that are inflexible and some processes that could be improved such as the ability to online add items (such as a new vendor or a new inventory part #). Currently have to go the task of adding something new.

April 2019

Kimberly from Sarracco Mechanical Services, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

VMS HVAC Software

It's a great software for any HVAC contractor looking to have every platform under "one roof".

Pros

We migrated from VMS to Ventus about 4 years ago, and it was a great decision! We were up and running within a day and needed very little training. The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy!

Cons

Currently, the only issue we have with the software is that we are not allowed to have a master password for the Company Maintenance portion, and have to call in every time we need to use that portion of the software. Sometimes we are doing maintenance changes after hours, and we cannot obtain a password then.

April 2019

DuPre from Haskins Electric, LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Review

I have had a good experience with VMS. If I have a question about how something works they will show you how to use their program so it works for you.

Pros

I like how easy it is to use and understand VMS. You are able to get reports that show you valuable information. You are also able to put things in order by job number or area.

Cons

I don't like that this program is set up as excel but it doesn't have all the functions of excel.
For example you should be able to group a bunch of categories in order and be able to change them.
In Job Cost when setting up a job it would be useful if you could change all of the divisions, departments, or tax codes all at once.

April 2019

Douglas from Casey Electric Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

April 2019

Great Customer Support

We have been with VMS since the text-based user interface days. Teams are wonderful. It is great to visit with them every year and to know there is a friend on the other end of the support line when we need it.

Pros

Top marks for customer support.
Having an integrated solution for all our business is very efficient.

Cons

The documentation is only on-line, not integrated into the software. The documentation is task accomplishment specific. It does not lend itself well to "What does that field do?" or "What is the impact of checking this box?" type questions.

February 2017

Michele from Duke Hicks Plumbing and Petroleum and Companies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Ventus Giving Us Great Returns

We have been using Ventus software for 6 yrs. The detail and control we now have in all areas of operation since we started using the software has saved us thousands of dollars. We use all modules except for some of the newest ones, they all bring value and allow us to increase our productivity and track problem areas. I was unable to truly know what was going on in all areas of my (5) companies until we started using this software.

Pros

Access to detail and profitability

Cons

Need to be trained by someone who knows how to use the software.

April 2019

Brian from Van Natta Mechanical Corp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Ventus Software Review

Overall the Ventus software is an important part of our business operations. The mobile dispatch for field techs has allowed us generate service invoices at the time of service and improve service cash flow.

Pros

Very robust. Integrated modules allow us to efficiently handle all accounting, payroll, inventory, service management and dispatch functions. The ability to have custom programming for additional needs.

Cons

In the past, work orders were slow to be resolved. Much improved now.

April 2019

MILES from UNITED PUMP AND CONTROLS, INC.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2019

Very Powerful Stuff

Pros

VMS is very robust. It is a very powerful accounting software. If used properly it can do a lot of amazing things

Cons

I do wish it were easier to use and learn. If you don't have a good overall understanding of how it is working it can be difficult make it do what you want in some cases.

February 2017

Jim from U.S. Refrigeration Sales & Service Corporation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality