amoCRM Software

This is going to be a huge CRM in a few years when it fully matures. If it works for you now, it's worth a try.

Pros

The product looks great, has great workflows, and helps streamline a lot of boring data-entry tasks that bog down a lot of CRMs. Integration with multiple chat platforms is huge, if you communicate through customers through these channels this is the greatest service for you.

Cons

The software is new, so most common integrations you'd expect with a CRM just aren't there, or are only available through Zapier which is clunky. Calling is the biggest issue, the ONLY supported phone service is Twilio, and the Zapier integrations are just one way. My organization calls a lot more than it chats, so the service was clunky.

Pros

Wow, what a surprise its been to finally find a CRM away from the general masses. We won't mention any names, but I think you know who I'm referring to. :-). amoCRM provided us with so many tools to target and track our sales pipeline to ensure no opportunities fell through the cracks. Very happy with amoCRM!

Cons

Depending on where your CRM experience is from, it is important to stay in contact with your on boarding support! Make sure you stay consistent with all of the incoming information from your daily sales calls and you will ensure increased conversions!

Pros

It is very user-friendly, it serves the purpose of establishing a basic database of contacts. It also integrates with Google.

Cons

I think it is quite pricey for the features they offer, especially considering that there are other systems in the market the offers more features for less cost.

The business I am in is very small and not many people work here. This is perfect for helping us stay organized.

Pros

Very good for small businesses. Very easy to use and it is not as expensive as some of the other CRMs out there.

Cons

It is not that great for anything other than keeping organized and sending out emails. Larger companies will want to use another.

Pros

It has good overall functionality that can be customized to your company’s needs, integrated well with email accounts and notifies you of daily projects and events.

Cons

With so many features of functionality it would be nice to have more technical support from USA rather than European CSR’s

Pros

Easy to use
Interface is user-friendly
Tags for leads make organization easier
Pipeline view is a nice feature
Spreadsheet importation is customizable

Likes Best

I had tested many CRM systems when I had to choose one for my sales department. I found amoCRM to be more attractive for my tasks. amoCRM was chosen not only in terms of functionality, but concerning usability too. Therefore, it was the key reason for setting system up. What is more, it really works fast and allow my managers to reduce time for contact handling. In a word, I’m going to stay with amoCRM, it’s what I was looking for.

Likes Least

This simple system is possible to leads & contacts, sales analysis, mobile applications, web-site integration, security and access,
scoring etc

Recommendations

Using of educational video tutorials and information from the thematic distribution within the license. At initial registration the trial period.

Likes Best

The key difference of amoCRM is that sales rep could easily start using the system
and quickly understand the logic inherent in it.
amoCRM has a friendly interface and really helps to sell more.
I, as the leader, can easily control the sales process. Integration with email
and web forms are simply adjusted and give an immediate effect in terms of speed of
responses to questions of potential customers.
For us it is an effective system for lead management which is easy and pleasant to
work with.

Likes Least

I not found any disadvantages in the work of the CRM system

Recommendations

If you care quick and simple implementation, be sure to consider amoCRM.

Likes Best

Our company needed a system that would gather together all our leads sources and would properly distribute heavy load among our managers. A system that would allow us control the most effective sources of customers and identify bottlenecks in the deal from the receiving of the lead to the closure. A system that won’t leave any task without attention in the flood of information. A system that would automate the work with a large customer base when no client is left behind. AmoCRM is a perfect match for all of these tasks with its extensive possibilities for integration. Now we make calls, conduct correspondence, send e-mails and all this in one system, saving so much time of our staff. We have stopped losing leads, conversion of incoming calls has almost doubled.

Likes Least

Can't really tell... Just keep it up! Surprise us with new, more impressive releases

Recommendations

I just hope that Amo wont be standing still, it will be constantly evolving, improving its existing strengths and offers us new opportunities.

Likes Best

We have tried several different CRM-systems but they didn’t work for us: interface was unmanageable and too complex or settings for the specifics of our company weren’t flexible enough. We had heard about AmoCRM from colleagues and decided to try AmoCRM. After trial period we have realized that this system is exactly what we need. It contains everything you need and nothing odd, it can be easily adjusted to meet needs of a company. Analytics allows you to track how your staff works, which provides a significant increase in sales effectiveness. We've been looking for a convenient system and finally found it. I highly recommend it!

Likes Least

Can't say. Our stuff has quickly adapted to the system, they no longer miss important tasks, we have managed to automate a lot of manual work and now our customers are satisfied with fast service.

Recommendations

Try and try and then choose the most convenient option for you. For us and for our colleagues this is amoCRM.

Likes Best

Amo is so cool! It’s so handy for deals conducting and tasks setting. It’s been a year since I don’t need to think about and trying to remember what I have to do tomorrow anymore. My supervisor has always wanted to control me and now he can actually do it without compromising my work. Gone are the days when I had to fill the reports every night by my hand. I am so glad we found a system like this.

Likes Least

There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them.

Recommendations

Be more consumer-oriented. Nowadays it's the most important thing.