Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for. It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.

Pros

I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity. I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute. There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface. And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company. I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit. I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Cons

Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

It Is For You

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Pros

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.

Cons

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

Not very intuitive software

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Pros

It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.

Cons

It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Excel vs amoCRM

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients. database has been stolen several times by managers , who then opened their businesses. Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers. And it became possible to ensure the safety of the most valuable - the customer base. After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager. And then we fired 2 manager. Since they only create the appearance of work. It all began to count. Connect IP telephony and listened to the conversations of managers. We implemented service quality and could boost sales by controlling the work. Previously, there was chaos - once called the client. Then promised to call back , but did not call back. Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance. Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager. He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy! The world will never be the same again . After using amoCRM - we will never go back to Excel.

The platform supports working with popular social networks

Pros

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

Cons

Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.