About Brand Embassy CRM

Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, customer support and social media analytics. It monitors company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comments requiring attention.

Brand Embassy is a customer support platform with all of the back-end functionality that supports teams' need to solve issues collaboratively. Team members can collaborate in real time by messaging other members or departments and by attaching notes to specific cases, issues and clients.

Brand Embassy’s knowledge base application helps employees find the most frequently used support documents and shows standardized answe...

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

1 Reviews of Brand Embassy CRM

Overall rating

5.00 / 5 stars

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April 2017

Vasilina from LeadScanner

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Free Trial

Review Source: GetApp



Customer support




April 2017