About GreenRope

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.

The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.

Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. Green...


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Supported Operating System(s):

Web browser (OS agnostic)

143 Reviews of GreenRope

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(66)

66

4 stars

(58)

58

3 stars

(17)

17

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 143 results

January 2020

Angel from Paragon Tax

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Loving greenrope

Fantastic experience. My complaints are so minimal in comparison to what such a robust solution delivers

Pros

I really like the multi-use functionality of the system. You can pick what you do and don't want to use. Additionally there is such a deep level of detail that you can use to cultivate sales.

Cons

Not a fan of landing pages and the admin section.

Reasons for Choosing GreenRope

It had all the features we needed plus so many fun bonus features.

Response from GreenRope

Replied January 2020

Hello Angel! We very much appreciate your kind words! Thank you so much. We look forward to working with you for a long time! If you do need any help, please feel free to reach out at any time!

August 2019

Angela from Fox Cycling

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

It'll save you money. Seriously.

Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)

Pros

I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.

Cons

It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.

Reasons for Choosing GreenRope

I liked the pricing structure that right from the start you get ALL the functionality. I also liked that it offers so much more - and you don't have to keep paying for extra bits - it's all there.

Response from GreenRope

Replied September 2019

Thank you Angela for your great review! We value your feedback and appreciate you being a loyal GreenRope user! Please always know you can reach out to us if you ever have any questions or issues!

June 2020

Morgan from True North Technologies

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

High-quality, affordable and all-inclusive CRM service

With GreenRope we are able to have a platform that has everything all in one spot so that our team is able to work more cohesively and efficiently.

Pros

I like that this software includes everything you need in a CRM all in one place. It allows you to seamlessly manage your marketing, social media, sales, and client projects all from GreenRope. Additionally, the interface is very user friendly with question marks next to every section that will give you further information of how to complete a task if you are lost. They also provide you with training and certifications to further familiarize yourself with the platform.

Cons

There are no downsides in GreenRope that our business has experienced. Any issues and questions we have had with the service have been solved through their wiki page, question mark buttons, and the training.

Response from GreenRope

Replied July 2020

Hi Morgan! Thank you for your amazing and glowing review! We are flattered! We are so happy you are part of the GreenRope platform, and using it to the max! We are excited to watch your business grow! We are always here to help.

May 2018

Genna from Paclife

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2018

Overall, it's been just OK. It gets the job done but not always a great experience

The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Pros

Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.

Cons

It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.

April 2020

Brian from Coffee News of South Mississippi

Company Size: 1 employee

Industry: Publishing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

What's not to like about this CRM system?

To reiterate what I wrote above, "It's become my total business management software. The workflow and journey feature is allowing me to better automate communications with clients, prospective clients and referral partners.

Pros

What do you like most about this software? There's, literally, no one feature that I like most; what I do love is, it's an all-in-one CRM platform. The more I use it, the more I learn what it can do for my business. For the most part GreenRope has become my total business management software. Also, the training and customer support is, by far, heads above the rest.

Cons

What do you like least about this software? I didn't start using it sooner!