HubSpot Sales Hub Software

4.47 / 5 (255)

Our advisors have recommended this product 93 times in the last 30 days

About HubSpot Sales Hub

HubSpot Sales is a cloud-based sales automation software designed to build, automate and accelerate the sales process. The solution allows sales personnel to connect with promising leads and convert them into successful deals. HubSpot Sales allows automating business communication by defining a sequence of personalized follow-up emails and reminders. With the real-time engagement updates, users receive notification as soon as the customer opens an email or click on a campaign link.

HubSpot Sales also offers CRM tool to record and log clients details, conversations and engagement history. With ready to use insight, businesses will have the information on campaign's performance and buyer’s interest. Sales teams can build and manage multiple sales pipeline...


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Supported Operating System(s):

Solaris, Web browser (OS agnostic), Windows 8, Windows 10

255 Reviews of HubSpot Sales Hub

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(130)

130

4 stars

(101)

101

3 stars

(22)

22

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 255 results

January 2018

Matt from Sendible

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2018

Great way to introduce automation to your sales team

Pros

The basic end of the software is relatively easy to use, allowing new users to be up and running in an afternoon. Integrations are quick and easy with other systems from gmail to Salesforce. Once templates and sequences are up and running, sales staff can easily and confidently manage their own marketing. The ability to create offline tasks is a great way to formalise your sales processes, and get either your outbound or inbound sales teams closing more business!

Cons

It would be nice if the sales version allowed you to send on behalf of another user. Whilst you can see stats, set up templates and add contacts, when it comes to the crunch the person signing off the emails has to send them. Also, some of the limitations are far from clear, because upgraded functionality is always visible, if you have a mix of paid and free users this can lead to a lot of confusion.

January 2020

Lee from Roma Systems

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Intuitive and cost effective CRM

We love this solution for monitoring our client engagement!

Pros

The system is easy to use, and input data, which is great for any small business looking for a CRM that is free.

Cons

There has been some reduction in functionality in the free version, however it far exceeds any other free CRM.

Reasons for Choosing HubSpot Sales Hub

Same functionality for a better cost.

June 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2020

Excellent features and customization for sales

Excellent support, onboarding, sales support. Hubspot academy is also very useful for teams when in doubt.

Pros

Customizing each contact for notes, documents. Nudges when a contact does an activity, snippets, templates.. everything is very clear and useful. Many kinds of workflows, sequences available for one needs. Helped my team set up and implement at my company recently. Everyone is loving it. The meeting tool saves us a lot of bucks. Customer support is always available via call, email etc. Loving Hubspot. I now understand why Hubspot is one of the most valuable Saas companies in the world.

Cons

Nothing as of now in the sales hub. Going to use it forever. This isn't allowing me to submit unless I post something in the cons.

November 2019

Brenan from ezyCollect

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

November 2019

Sales Hub makes basic CRM functionality accessible to SMBs

Pros

Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

Cons

The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

April 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2020

Love hubspot

Pros

We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month

Cons

It is expensive and more value could be given for the money but at the same time it works and is easy to use.

Reasons for Choosing HubSpot Sales Hub

Bascially we have tried making in house software, using hacked together google sheets with scripts to make things work as well as other mortgage and generic crms. Hubspot is the best. Expensive but the best.