About HubSpot Sales Hub

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Optimize your sales process with HubSpot CRM. Achieve total visibility with sales analytics and reporting. Streamline your outreach with sales engagement tools. Close more deals faster with configure-price-quote (CPQ) functionality. Sales Hub is built on the HubSpot Growth Platform, where you can bring your customer data, tools, and teams together in one central system of record. You can connect the tools you use with Sales Hub with over 500 apps in the HubSpot App Marketplace, APIs, and solutions partners.

Sales Hub is mad...


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Supported Operating System(s):

Solaris, Web browser (OS agnostic), Windows 8, Windows 10

285 Reviews of HubSpot Sales Hub

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(149)

149

4 stars

(108)

108

3 stars

(25)

25

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 285 results

September 2020

Bart from Accurat

Verified Reviewer

Company Size: 2-10 employees

Industry: Market Research

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2020

Wish we had started using Hubspot earlier

I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

Pros

1) Grows with you Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases. 2) Easy sequences & follow-up The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me. 3) All-in-one The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus. 4) Community The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

Cons

1) Only community Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product. 2) Constant changes in pricing & feature lists I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing. 3) The neverending upsell It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

Reasons for Choosing HubSpot Sales Hub

We had a startup pricing benefit via our collaboration with an accelerator which lured us in. Knowing what I know, even the full pricing would have been well worth it.

Reasons for Switching to HubSpot Sales Hub

Streak was perfect as a Gmail add-on. But it missed some features such as sequences (repeat emails).

August 2020

Philip from PLAAR

Company Size: 2-10 employees

Industry: Chemicals

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Happy CRMing

For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

Pros

Ease of use and great interface and how it integrates with other software i.e. Freshbooks

Cons

Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

Reasons for Choosing HubSpot Sales Hub

Free and once I can afford the paid subscription this is the best CRM I have ever used

Reasons for Switching to HubSpot Sales Hub

better interface

February 2021

Morganne from The Post & Courier

Verified Reviewer

Company Size: 51-200 employees

Industry: Renewables & Environment

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Simple and Robust CRM

We use Hubspot for multiple things. However, for a CRM system, it's much easier to use and teach than most other CRM systems. I think for sales reps, it's simple enough to use and it's helpful to have the marketing tools partnered with it that are simple.

Pros

I personally prefer Hubspot for Sales over marketing any day. For a CRM it's much more user-friendly than that of Salesforce or Sugar. It's easy to connect to your emails to track progress of leads and if you really dive into it, then there's a lot of features to make your overall sales process easier like workflows, segmented lists, etc.

Cons

Uploading documents can get lost in deals, contact, or company. If you're missing a contact for a company, things can get messy. They also do a lot of updates which causes the site to crash a lot.

March 2021

Simon from Otmore

Company Size: 11-50 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

5.0

March 2021

Awesome product, absolutely terrible onboarding experience

HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

Pros

Ease of use and automation capabilities.

Cons

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

Reasons for Choosing HubSpot Sales Hub

Ease of use and level of automation by design in the system.

January 2021

Milena from Millenio.io

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

The Sales + CRM Hub that helped us optimize and grow our Business

Great experience so far!

Pros

The integrated solutions. HubSpot can be easily integrated with so many other Apps and solutions that ease automation and help small bur savvy teams like ours to grow and optimize operations.

Cons

That the automations are included only in the professional plans, this is a barrier for some of out clients to adquiere the solution, since many of the other similar products already have automations in their basic plans.

Reasons for Choosing HubSpot Sales Hub

Because we already had accounts using HubSpot and the multi accounts management is very functional and easy to manage.