About KIZEN

Kizen offers a cloud-based suite of marketing, customer relationship management (CRM) and sales tools suitable for small and midsize businesses in a range of industries. Features include contact and lead management, form automation, email syncing, surveys and social media marketing, e-commerce apps and business intelligence tools.

Users can input and track company data, contacts, lead activity and project pipelines. Information can sync automatically between Kizen and email services, and API tools allow for additional integrations. Marketing campaigns can be managed over social media, email, mobile devices and through surveys or events. A broadcast calendar for posts is also available.

Kizen helps users to create e-commerce apps and pages to sell prod...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

2 Reviews of KIZEN

Overall rating

5.00 / 5 stars

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July 2019

Nathaniel from The Auto Club Group

Verified Reviewer

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Best CRM software on the market

Pros

KIzen is the best CRM software available today, the lead management software is second to none

Cons

This is premium software, so unfortunately it is very very expensive for a small company

February 2021

Robin from Samsung Electronics Polska

Verified Reviewer

Company Size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

February 2021

A comprehensive partner to magnify business growth.

Kizen, a great partner if one wants to increase the horizon of one’s business. We have been using it and our experience is quite satisfying. It is perfect for sales and customer management. It has many amazing features like that of virtual calls and personal meetings by the aid of which we can better communicate and interact. Moreover, another advantage is that we can keep a record of contacts and can secure all the contact information.

Pros

Kizen is software that effortlessly helps in integrating marketing sales. We faced a huge uplift and it thoroughly modified our way of doing stuff. Management of client has modified thoroughly now we can include contact information of our clients too. It has made the distribution of elements convenient too. Now we can keep a track of contacts and its dashboard is also pretty much reliable. We can see the dashboard of other teams too. Virtual call availability has helped us in making a more solid connection and we can also organize personal virtual meetings too. Sales management and customer management can now be done using a single software.

Cons

Highly disappointed by its customer service, customer service should be made available for the ease of users and should be made ever ready for help but unfortunately in Kizen’s case, it is not like that.