Less Annoying CRM


 

Less Annoying CRM is a customer relationship management solution that caters to the needs of small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information.

Offering applications for contact management and sales force automation (SFA), Less Annoying CRM allows businesses to consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.

Configuration options allow users to customize sales processes and lead definitions to best align with their own business processes and industry needs. Less Annoying CRM offers 256-bit encryption security. Its servers are hosted on Amazon.com’s infrastructure with multiple data backups kept off site, allowing data to be restored if necessary.

 

Less Annoying CRM - Calendar
 
  • Less Annoying CRM - Calendar
    Calendar
  • Less Annoying CRM - Lead report
    Lead report
  • Less Annoying CRM - Mobile site
    Mobile site
  • Less Annoying CRM - Mobile view contact
    Mobile view contact
  • Less Annoying CRM - View contact
    View contact
  • Less Annoying CRM - Workspace
    Workspace
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

304 Reviews of Less Annoying CRM

 

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Software Advice Reviews (95)
More Reviews (209)

Showing 1-20 of 95

Natalie from Schwartz and Associates
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love that you can integrate data and it's very simple to do so. It's very functional and easy to use.

Cons

I can't think of any cons, but sometimes it does have some small bugs issues but they are fixable. Make sure you have good internet connection.

Review Source
 
 

Pat from Carolina Land Company
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Reasonably good CRM for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, straight forward and somewhat flexible. Cloud based so easy to access data from any of my devices.

Cons

No way to create mailings from contact list. This may be a deal killer for me. Once you gather a prospect list, you can't generate a mail list to send marketing materials or letters.

Review Source
 
 

Sean from Rocky Point Maintenance
Specialty: Other services
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used a lot of CRM's out there, and when I started my Handyman business I needed something cheap and easy to use. This one is by far the simplest but still comprehensive. I love the pipeline feature, and being able to see the progress on my leads to remind me to follow up. Self marketing is very difficult, but this CRM makes it simpler.

Cons

Honestly I can't find any cons. It's a CRM package, and it does that well. I can sync with google and that's very helpful for me.

Review Source
 
 

Aurelian from Actiboisconstruct
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

When other CRM softwares annoys you, Less Annoying CRM will not do this.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Simple UX, low price per month, great for small businesses and support unlimited users when we purchase the plan. Simple installation and documentation you can start with.

Cons

The reporting is not too advanced and it lacks the option to set a time reminder for an event/task.

Review Source
 
 

Adam from Masuch Law
Specialty: Legal
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

The name caught my eye and a truly is true!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

The software is very good it serves the purpose that you need it for. They could brush it up a little bit and make it look a little bit better but I am a firm believer in the substance is more important then the form. Great software

Pros

The software is very reasonably priced. It is easy to learn and it is easy and affordable to have across your entire team if you want. I like how it builds on the CRM Network to the point where you feel like you have a great Network after only a few days of using the app

Cons

I found that it's locked Advanced functionality of other CRM software. This was a bit of a Down site but honestly the price justifies this easily overcome shortfall.. you have to be diligent with entering information if you miss it it will not work well and you will not get the results that you want.

Review Source
 
 

Felix from Corporación Estelio
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Friendly, easy to adapt ... one of the best CRM options for small/medium companies in the market.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I think the best functionality of this CRM is the connection or interaction between the MOBILE App and the web client version. It allows me to manage, execute or operate quickly, efficiently and comfortably. The UI / UX experience is comfortable, easy to access between modules / reports, the way that organizes the calendars / equipment is very functional and avoids unattended, from the operational point of view (agent) it is good, for the administrator it is very superior, You really have control of what happens on your compay team.

Cons

I have evaluated at least a dozen CRM solutions and this is one of the best, I can not say I found flaws, criticisms or incidents even in the implementation and test scenarios, all were really satisfactory, the only negative point .. The price. ..

Review Source
 
 

Josh from Quicken Tax Relief
Specialty: Legal
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Best Company Ever

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Anyone with a need for basic CRM functions should go here first. The team of people involved is what makes it amazing. They will never leave you hanging.

Pros

The whole staff works seamlessly to assist in making the CRM functional and understood. The price is definitely right. All of it's functions are easy to learn and use.

Cons

Can not integrate with complex services or functions. Very in depth sales processes aren't accommodated.

Review Source
 
 

Fabian from Flawless Prints
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

These guys are great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love the simple, easy to use, and customer centric CRM. Easy to talk to a human, make it easy to organize your clients. The events and tasks are an awesome feature.

Cons

Other that its not the most pleasing CRM program on the eyes, there's no real cons. The price is right and the product solid!

Review Source
 
 

Sachin from Vodia Networks
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Support is applaudable of these guys and that to me is one of the sound pillars to build a company on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The support team is always up for help and tutorials and documentations created by them are pretty helpful to let us users get the work done. Thumbs up.

Cons

Email integration is a real brainer. A little more help on the tutorials on that one can go a long way. All in all it's a pick between other costly CRMs and a little bit less robust one, Less Annoying.

Review Source
 
 

Anthony from Western
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Perfection at its best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you like easy to learn, easy to use, and time savings that are priceless than give Less Annoying CRM a try. My team and I cannot begin to rate how much this product has helped us.

Cons

I have nothing bad to say about Less Annoying CRM, these people made a rare great product that keeps on delivering.

Review Source
 
 

Dennison from Marine Diesel Basics
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Simple and highly functional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This app is the near perfect crm answer for small businesses - and I've yet to explore all the possibilities. Money well spent.

Pros

Easy to add contacts in the way I need - can have multiple contacts for a single company, extra email and phone numbers etc. Using it is very intuitive and straightforward

Cons

At present (May 2018) cannot add recurring tasks.
The email within the app is a great feature, but forwarding received emails to the app is not ideal

Review Source
 
 

Donald from ArcBest
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Less Annoying CRM is Less Annoying but has fewer functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy and clean UI - very simple to learn. Available on mobile and fully customizable so you can make it suit your needs.

Cons

Sometimes its overly simplistic sacrificing functionality for easy of use. Most of the time this is nice but when you need to do something unusual it's easy to feel boxed in by the software.

Review Source
 
 

Trena from 11 Capital Finance
Specialty: Mortgage
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Excellent CRM Perfect and well priced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very user friendly and intuitive and since we have contractors that need to get up to speed on it, it was vital that it was not complicated. It does everything we need, the tasking, user accesses and restrictions, great tutorials, and amazing customer service

Cons

maxes out at 50k contacts it can handle without issue and our growth will likely take us past there in the near future so I have had to look for our eventual upgrade away from them

Review Source
 
 

Jillyan from Night Light, Inc.
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

LACRM is On Our Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We're huge fans at Night Light, Inc.! Thank you for all you do!

Pros

This software is incredibly manipulable for a variety of uses. Customer service is incredible; they work with us to co-create solutions that directly benefit our company! Next month is a conference where we get a chance to give input and get one-on-one attention for using the system more effectively for us.

Cons

There are a handful of usability hiccups, such as lack of ability to add recurring or automated tasks.

Review Source
 
 

Linda from In-Person Away Virtual Events, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Less Annoying Not Annoying At All

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Less Annoying CRM is one of the best Customer Relationship Management tools I have ever used. It is affordable and offers a significant free trial period. What really impressed me was the additional phone and email support at no extra cost.

Cons

The only cons I found with Less Annoying is that there is only basic reporting and no true way to track lead handoffs.

Review Source
 
 

Christine from Long Grove Psychological Associates
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Excellent Marketing Software!@

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software is super easy to use. It has every feature you needs. It makes it super easy to organize all of your marketing.

Cons

There really isn't much as far as cons. Would love to see an app for the program is all! The pros really outweigh the cons.

Review Source
 
 

Karl from The Big 65
Specialty: Insurance
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Finally a pragmatic CRM for the Solopreneur that doesn't swallow your life!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd like an automated birthday message I created I could send out for a year that would go to the names and a second for the spouse. I'd like to see reporting from my drip campaign w/o going into Mail Chimp (I have a campaign when someone send in a card, after I make the first call, if no response, I drip mail them). I'd like to on a person by person basis if someone has opened my newsletter. Let me repeat, this a damn good software, easy to use, functional, super inexpensive. Perhaps they could build additional tools to cobble on: LessAnnoyingLeadPages, LessAnnoyingMailChimp, LessAnnoyingSocialMedia. Regardless, LACRM works well.

Pros

Great customer support, quick response to emails, even on the weekends sometimes, that I never got from big CRMs. Integrates well w/ Mail Chimp, unbeatable price, easy to upload docs, set reminders, and integrate w/ google calendar. Super easy to customize and create drop downs. The downside w/ most CRM's is the learning curve and the commitment one must give to understand and make the software usable. LACRM is the first I have used (Properworks, SalesForce, Zoho, Insightly, Podio, Infusionsoft) where a knuckle head luddite can make it work w/o taking all my time away from the revenue producing activity time. There other softwares clearly have value, but for the solopreneur with an established book business trying to squeeze new revenue, you can be up and running much more quickly. I have hired a VA to set up my drip campaigns and and to push out my newsletter via Mailchimp. I know there is more value to be gained from using the software, but most of us will over invest energy instead of focusing on revenue producing activity (talking to clients, asking for referrals, prospecting). This is a great piece of software for the average Mo Insurance Broker, and that's me.

Cons

You get what you pay for so you have to customize it yourself and you will make mistakes, nothing irreversible. I'd like the software to be in app form for IOS, not log in. Would be nice if it would do auto birthday reminders, for customer/prospect and for their spouses.

Review Source
 
 

Jen from ProShred
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Nearly unstoppable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used Salesforce, Zoho, Active Campaign and now Less Annoying CRM. With the other CRMs I really disliked having so many specific fields of data to enter to be able to even enter a prospect into my pipeline. With LACRM, I really enjoy the customization options. If I decide that a particular metric matters, I can add a field to enter it, but I don't need it on there if its not important to me in my industry. This really keeps the work my reps and I do down to a minimum with a maximum output of useful information. That's the point of a CRM to begin with, so to me this really hits the nail on the head.

Pros

LACRM is simple and easy to use. I love that it doesn't have many required fields for entering a new contact, so you can take notes on what you do know about an account without being forced to fill in fields you don't have information for yet. I'm using it for my inside and outside sales teams and we're easily able to track separate pipelines and lead sources. When a call comes in, it's easy to look up the prospect by almost any field of information to see if they've already spoken to a rep and get them to the right person. We even created "groups" to track things like new businesses, vendor currently in place at a prospect, and those without a program so that we can easily generate a list of those groups when new information becomes available they might like to receive. Example- A buyout of a competitor.

To put it into bullet points:
-Simple
-Trackable
-Customizable
-Great for multiple users and teams
-Most cost effective software I found
-We get all the features at the lowest paywall, because there's only one plan and it's affordable as any other there
-Always free always available customer service

Cons

I can only think of one but boy would this make a difference for my outside sales team. There is no mobile app associated with the software. I assume there's one on the way. They recently updated the calendar portion of the software and made it much better, so I know they're improving the software regularly. They do walk you through how to set up a shortcut on your device to open their page in your browser, but it is not the same. My browser takes longer, I can't just click on a number to call it, it's harder to navigate on a small device like a phone.

That said, the lack of the mobile app is literally my only complaint. This is by far the best CRM I've used, and the pros well outweigh the cons. I will bet they won't go too much longer without a mobile app, anyway.

Review Source
 
 

Chelsey from JLB Simplify
Specialty: Other services
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Amazing product and company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Their customer service to amazing.

Pros

How easy it is to use, log notes, upload documents to clients accounts, and the app. Being able to access it all from my phone is amazing.

Review Source
 
 

Jana from Keynote Concerts
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Low-cost, highly effective, amazing customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was concerned that low budget would mean low quality. My business may be on a budget, but it is not low quality, and it's the same with Less Annoying CRM. It's great value for the reasonable cost and I'm grateful for that. It's my first CRM, and I'm feeling no need or desire for anything else. Some of the customer and our first rep, who got us started so well that we didn't call back and I can't remember that person's name. They were all great.

Pros

If you don't reach customer service immediately, they'll call you right back. They're never trying to hustle you out of the way...they're truly putting themselves in your place and problem-solving to help you succeed. This program is great value for the money, with great customer service and friendly one-on-one help that is second to none. Also, I am a very small fish as far as customers go, paying the lowest amount, but when I called and left a message this morning, LACRM's not only called back and left a message, but sent an email, too, saying she was sorry she missed my call and that if I preferred email, she'd answer that way as well.

Cons

I wish I could save my email templates here, but it integrates well with Gmail and that works well for us, so it's not a big problem.;

Review Source
 
 
 
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Catherine from Hazina Career Services
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Less Annoying CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience using the system has been very positive. It has helped me become more organized in managing my business relationships. They have very good customer service. You definitely get your money's worth.

Pros

I like the fact that it is tailored to the small business owner. A lot of the CRM systems that I have explored are complex and have features that are not necessarily for me as a small business owner. It has been very useful in helping me keeping up with potential clients, to become paying clients. It enables me to keep documentation of communication with my contacts and clients all in one place. This is a real time saver because I do not have to go searching for emails or try to remember when and what we talked about last. I can keep all these notes in one place. I also like the feature for scheduling tasks and events. The system automatically sends reminders.
The system overall is user friendly and inexpensive.

Cons

Right now I do not have any cons to talk about.

Review Source: Capterra
 


November 2018

November 2018

Perhaps better now, but it was lacking quite a bit.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It was cost effective, pretty simple to use, and blazing fast.

Cons

Features were lacking. I wanted to like it, but ended up with a different product. I'm sure it suits others' needs very well, but it didn't work out for ours.

Review Source: Capterra
 

Jennifer from Badgerland Irrigation and Lighting Service, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Basic Contact Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love how simple it has been to input contacts!

Pros

This program works great for keeping track of contacts. I love that it is all cloud based.

Cons

I admit that I have not used a lot of the reporting functions and have not yet tried to for sales flow, but from what I have seen the reports seem like they may not match up exactly to what you need to search by.

Review Source: Capterra
 

Jennifer from Prospect Research Institute
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Finally a CRM I actually use for my small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I help nonprofits with their CRMs, but found that the CRM I was using was too much for me - too much clicking through, messing with, and fussing over. I just don't manage that big of a client or prospect list and managing my networking shouldn't be cumbersome either. My virtual assistant kept recommending LA CRM and I finally jumped. Thank goodness! I don't miss opportunities any more and it's easy for my employees to help me to keep sales on track and clients happy.

Pros

Super simple pipelines that can be customized and filtered. Super simple to pull up a prospect (especially when I get a call out of the blue). Tasks and calendar sharing with my small staff keeps us all up to speed. Customer service and training are superb. If we want to do something, we call and they show us how to do it.

Cons

If I had more complexity or a sales staff this wouldn't be enough.

Review Source: Capterra
 

Cody from Footballshirts4all
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

It delivers what it sets out to deliver - straightforward, affordable, and a good CRM start

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It's affordability and appeal to smaller business or team makes it worth checking out. It’s a generous monthly plan which includes unlimited contacts. I find that Less Annoying CRM caters to those who typically find CRMs daunting and it counteracts that predicament with an organized, uncluttered and easy to use UI. The navigation is aided by the use of tabs which can be customized. I find the activity feed assigned to contacts to be rather helpful in displaying history and scheduled events. Another highlight for me is the creation of relationships between contacts. There are some good integrated capabilities for lead creation + follow-up tasks + calendar tagging + pipelines workflow tracking.
Overall it’s a straightforward, affordable CRM tool for contact management and overview of sales and business processes.

Cons

Notifications seem to occur by email and sms, but it’d be better suited to have solid notifications within the CRM itself – otherwise my email can get cluttered or I might miss them altogether. Email syncing is not as solid as other CRMs I’ve come across, but there are decent email features integrated here.

Review Source: Capterra
 


August 2018

August 2018

My Less Annoying experience

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Once I figured out how to navigate the ease of navigation and categorizing clients is the best

Cons

The time it took for my to learn how useful the product can be - that could be a me not LA issue though

Review Source: Capterra
 

Brittani from Creative Artist International LLC

August 2018

August 2018

Its all in its name

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The only benefit I got out of this software was the experience of using the different software during my journey of finding the perfect match.

Pros

Less annoying CRM is just what it says, less annoying. You can keep track of all of your prospect, follow-ups and current clients all in one single less annoying place.

Cons

Even though the software is less annoying. What I can remember is that it does not have ways to create a pipeline. I left because I needed more in a CRM.

Review Source: Capterra

  Response: Less Annoying CRM, Less Annoying CRM

Date: August 2018

August 2018

 

Hi Brittani,

Thanks for writing a review! I just wanted to follow up to let you know that you can create and customize new pipelines at any time with Less Annoying CRM. You can find it by hovering over "Settings" and clicking "Customize your Pipelines." If you ever want to try out the CRM again, give us a call and we'll be happy to help!

Thanks for checking us out and thanks again for the review!

-Katy Keating, CRM Coach

 


July 2018

July 2018

Straightforward and lives up to its less annoying promise

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Less Annoying CRM (LACRM) is straightforward, has only 1 subscription that includes all of its features (ridding users of the need to choose from complicated plans), it is also pretty robust for its pricing. Customer support is also great. The app is ideal for small businesses who are using a CRM tool for the first time.

Cons

It is mostly ideal for startups and small businesses who are just on its early expansion stages. While it may have robust features for small businesses, it lacks sophistication for use of larger businesses - who might need more advanced CRM software such as Salesforce or Insightly.

Review Source: GetApp
 

nigel from Svaja
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

does what is says on the tin.... but not much more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ease of use and simplicity are the key words here..... inexpensive and fairly intuitive, overall good Value for Money

Cons

There are very few integrations and it is a little clumsy to use. The format for recording noted doen't make it easy to read and it cannot take in inbound emials into clients records

Review Source: Capterra
 

Tianna from Timeslide Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A wonderful CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the notifications for meetings. Also, I like how we can link clients to appointments and schedule other people to events. It has made our organization much more productive. Syncing with Google Calendar helps not miss appointments, birthdays and events. We use Less Annoying CRM across our sales department. Each team member has their own login to control their leads and follow up. Less Annoying CRM has great customer service. The team responds to all questions quickly and is quite helpful in solving any issue.

Cons

I'd like to see it integrated with email marketing systems like MailChimp. Also, the service has fewer features than some of its competitors, however, this works pretty well.

Review Source: GetApp
 

Eddie from Mockup Science Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Have a startup? Less annoying CRM for you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

On the website of the company you can see the slogan: “A simple CRM built just for small businesses”, so, vouch this is justified. We have started my business pretty recently, but obviously, we needed a CRM for my sales. We were seeking for a long period of time for that, but then, the interesting name of the CRM attracted and now we advise it to every startuper that we know. Possibility to try this CRM for free also shows that this company understands needs of small companies and fulfill them. So the business problem that we solved is probably that we avoided risks to waste our already small budget.

Cons

That fact that I still have not noticed any big problem even scared me a bit (I am paranoid). But if we are talking about minuses of the CRM, I would like to have application for my phone. In spite of the fact that we have a startup, thankfully we had enough money for smartphones and everyone in our team would like to have an application:)

Review Source: GetApp
 

Rhiana from Missouri Financial Group, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I use it for tracking customers and mailers that are sent out.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can look up a customer and look at notes and be up to date quickly about that policy.

Cons

Difficulty uploading spreadsheets. It will work great and then the next time, I will not be able to get it to upload correctly.

Review Source: Capterra
 

Wendie from Missouri Financial Group, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Effective way to organize, create tasks, and manage business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Office organization, communication, easy to followup on tasks, shared company calendar

Pros

Great start for our office in going paperless. Easy to communicate with others in office so work isn't duplicated. Love that we can attach files, notes and tasks to contacts - all the information is in one place.

Cons

Sometimes uploading contact lists is difficult - when using Excel files, we have had trouble with it transferring the contact information correctly.
Wish there was a way to avoid duplicate names - like automatically ask to merge contacts

Review Source: Capterra
 

Susie from ABA Leverage

April 2018

April 2018

The support team has been great. The system is very easy to use and adapt to your business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization! It's a great tool for a small start up for sure.

Pros

It's really easy to use and straightforward to put into place initially. The support team is awesome - they jump in for each other so there is no lapse in response time.

Cons

Some of the functions are either in the process of being developed or not available - although I am still learning and they are always willing to find a solution or work - around, so we've been really happy with LACRM.

Review Source: Capterra
 

Barry from Twang Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

The most simple and effective CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is an excellent, easy-to-use tool with many required functions. A less annoying CRM gives me access to my entire history with customers and partners, and I can view it anytime, anywhere. I can access information, including through the phone and it's very convenient. I can easily manage a large number of contacts for a number of projects. I also like the flexibility - I can simply add qualifying criteria that include groups in calendars, in all sorts of data fields - all fairly quickly and simply. I use Less Annoying CRM every day to improve a firm's income.

Cons

I've used many other CRM programs and I can say with confidence that Less Annoying CRM is an excellent option for use since I have not noticed any shortcomings in it yet.

Review Source: GetApp
 

Frederick from Talkabout Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Very powerful CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Most of all, the prompt replies to questions about the system (answered quickly and very well). These are real pros! Also, the ability to customize the site to make it work best for our company, which is unique to us, is incredibly valuable to me. Syncing with Google Calendar helps not miss appointments or birthdays, events. The service is really easing of use (adding, uploading from other programs, running reports and so on…). Less Annoying CRM across the whole organization. It keeps our calendar and organizes our multiple streams of leads and follow up.

Cons

Actually, I don't have any bad issue with this platform. As for me, I like how everything is working after installing that program. I'm glad that for all of us to work with all of the tools are easy. Maybe only one moment is that the integration with Gmail contacts tends to create duplicate records in the CRM.

Review Source: GetApp
 

JOHN from We Speak Medicare

March 2018

March 2018

Easy to use and very affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integration with other apps, interaction with other team members, linking client together and tracking referral sources, available across platforms

Cons

Calendar had some issues but these appear to have been solved, can be a little sluggish when syncing with Google calendar.

Review Source: Capterra
 

Wendy from Poul's Landscaping & Nursery, Inc.

March 2018

March 2018

This CRM knocks it out of the park

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our front line relies on Less Annoying CRM all day long for lead intake, tracking sales and customer service. It's a wonderful program.

Pros

I can not say enough about how much I love this CRM. It is incredibly easy to learn and use, it is searchable in every field, works seamlessly with other programs, could not be more adaptable and customizable, and is very reasonably priced. On top of all of that, in my 30 years in business I have never worked with a company that has a more responsive and helpful customer service team. Fantastic!

Cons

If I had to pick something that could be improved it would be how the pipeline for a lead prints out. We have one "non-techy" person in our company and we have to print all the leads out for him. It would be great to have the option to increase the font size or highlight portions of the notes.

Review Source: Capterra
 

Natalie from Mose Home Inspection Services

March 2018

March 2018

Needed a simple, intuitive tool to organize our small, but growing business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

a) The tutorial was well structured (segmented) and was easy to follow.
b) The ease to move from one section to the next with drill down features from Calendar to Contacts to Task and in reverse.
c) It was easy to import our Contacts from our database.
d) The possibility to create multiple calendars and keep some private (personal work objectives)
e) The ability to customize Pipelines to our specific needs.
f) The awesome Customer Service - responses to our questions were quick and detailed and given out by real people in the company. If one person was not available, another employee would jump in to help answer.

Cons

a) The inability to assign more than one "user" to certain tasks.
b) The clumping of calendar entries when multiple entries overlap.
c) If synching with MailChimp, the fact the synch can delete your contact, if no email address is detected.

Review Source: Capterra
 

Nancy from Smarter Divorce Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

OMG! LessAnnoying is the answer to my years of CRM struggle!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SO MANY!! I use it for my whole company and the customization features have been key to our systems and processes.

Pros

I LOVE the simplicity but more than anything, the ability to customize it for my business. Oh yeah, and the price? SO AWESOME!!!

Cons

I would love to see some better reporting functions to capture lead tracking, etc. I want to be able to tag clients with different products, which I can, and then run reports to show where my referrals come from, etc.

Review Source: Capterra
 
 
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