LiveEngage

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Ratings & Reviews

Overall Rating

4.33 / 5 (36)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Reviewed

February 24, 2020

Pros/Cons

  • Pros

  • Works seamlessly. Integrates and plays well. Easy for operators to use. Full of data. Very easy for customers to use.

  • The customer services is outstanding. It is web-based and easy to use the chat function. Training our staff took minimal time.

  • Cons

  • The only thing I like least about the software is the timing mechanism when someone requests to chat. I would prefer for there to be no timer

  • As a standalone solution, I found the cost quite expensive, and it wasn't straight-forward to integrate with other applications/platforms.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Screenshots

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