LiveEngage

MailChimp

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Ratings & Reviews

Overall Rating

4.34 / 5 (38)

4.48 / 5 (12,863)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 29, 2020

June 1, 2020

Pros/Cons

  • Pros

  • Works seamlessly. Integrates and plays well. Easy for operators to use. Full of data. Very easy for customers to use.

  • Easy, straightforward chat interface. New updates are AWESOME and give a much more modern and current feel - definitely more user friendly aesthetic now!

  • Cons

  • The only thing I like least about the software is the timing mechanism when someone requests to chat. I would prefer for there to be no timer

  • As a standalone solution, I found the cost quite expensive, and it wasn't straight-forward to integrate with other applications/platforms.

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots