LiveEngage

Add to compare

Ratings & Reviews

Overall Rating

4.34 / 5 (38)

4.36 / 5 (14,352)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 29, 2020

June 4, 2020

Pros/Cons

  • Pros

  • Works seamlessly. Integrates and plays well. Easy for operators to use. Full of data. Very easy for customers to use.

  • Easy, straightforward chat interface. New updates are AWESOME and give a much more modern and current feel - definitely more user friendly aesthetic now!

  • Cons

  • The only thing I like least about the software is the timing mechanism when someone requests to chat. I would prefer for there to be no timer

  • As a standalone solution, I found the cost quite expensive, and it wasn't straight-forward to integrate with other applications/platforms.

  • Pros

  • This software is so easy to use . I love it. Great functionality. The dashboard is always very attractive and simple

  • Beautiful interface and mostly very good price

  • Cons

  • The new Lightning experience​ looks pretty good however it is missing so many functions from the classic view.

  • not many, can be clunky but the pros definitely outweigh the little cons

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

8 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots