LiveEngage

Zoho CRM

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Ratings & Reviews

Overall Rating

4.34 / 5 (38)

4.22 / 5 (4,080)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 29, 2020

June 5, 2020

Pros/Cons

  • Pros

  • Works seamlessly. Integrates and plays well. Easy for operators to use. Full of data. Very easy for customers to use.

  • Easy, straightforward chat interface. New updates are AWESOME and give a much more modern and current feel - definitely more user friendly aesthetic now!

  • Cons

  • The only thing I like least about the software is the timing mechanism when someone requests to chat. I would prefer for there to be no timer

  • As a standalone solution, I found the cost quite expensive, and it wasn't straight-forward to integrate with other applications/platforms.

  • Pros

  • Excelente products amazing easy to use a lot of value

  • Easy to use and simple to setup. I love the app.

  • Cons

  • User interface is looking good, but it is not intuitive enough, takes sometime to navigate and find what you need.

  • Sometimes a little glitchy but overall a great tool

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots