Embedded Real-Time and Historical Analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic)About Oracle CRM On Demand
Oracle CRM On Demand is a cloud-based suite containing integrated, business applications that enable organizations to make decisions and manage costs of operations. The suite includes customer relationship management (CRM) solution designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. It helps streamline business processes and allows key divisions to draw references from the same source of data.
Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service....
18 Reviews of Oracle CRM On Demand
Average User Ratings
Overall
4.28 / 5 stars
Ease-of-use
3.5
Value for money
3.5
Customer support
3.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
October 2018
amar from Getbooking.io
Verified Reviewer
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Free Trial
Review Source: GetApp
October 2018
May 2018
Felix from Corporación Estelio
Company Size: 11-50 employees
Industry: Primary/Secondary Education
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
2.0
Functionality
4.0
May 2018
The definitive solution to solve many business problems, is able to provide a broad vision of the business
Pros
Is perfect for the management of multiple sales teams in multiple locations, there are no limits for integration with other platforms, especially with Ofice365. is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets)
Cons
Is a bit slow, it requires a great and experienced internal support for optimal results, it is very expensive for small companies, the user experience is not the best, the interface was not visually attractive, it is rigid. Workflows and mail notifications are deficient. The user experience on a mobile device was not the best.
April 2018
Kishan from CIS
Company Size: 201-500 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
April 2018
Oracle CRM On Demand
Pros
An insight of the customer habits. Reliable system backed up by Oracle. Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location Oracle is a standard in business software and provides generally user friendly formats and interfaces. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
Cons
Design of some elements could be improved (drop down menus, icons...) It would be nice to be able to filter by part number instead of just by account or opportunity. Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities. more integration between the CRMOD and our other reports/tools.
March 2018
Natasha from Enercept
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 2 years
Review Source
Ease-of-use
3.0
Functionality
4.0
March 2018
Oracle
Pros
Oracle is a great tool for multiple people trying to on the same page. It makes it easy to see where a project is at in it's stage. You can also read multiple reports on a certain job.
Cons
Oracle is a complex tool. Once you learn the system it works great, but learning is difficult. It is difficult because there are so many different things to do with the tools.
August 2017
Marriah from Oil & Gas
Company Size: 1,001-5,000 employees
Industry: Oil & Energy
Time Used: Less than 2 years
Review Source
Ease-of-use
2.0
Value for money
3.0
Functionality
4.0
August 2017
Efficient and Functional
Pros
Oracle CRM has the capability to track multiple KPIs and customize the data your organization is interested in tracking.
Cons
Oracle CRM is not as intuitive as I'd like. Certain functions aren't as simple to figure out as they should be, so user training is critical and users encounter some challenges trying to perform simple tasks.
