



Color-coding




Supported Operating System(s):
Web browser (OS agnostic)About Salesboom Cloud CRM
Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks.
Every company using Salesboom is assigned a personal CRM consultant. The system is offered in three levels: Team, Professional and Enterprise.
The Team Level contains advanced mass email marketing, as well as auto-response email functions. Lead and contact management is always included, and customer support teams have access to Case and Incident Management, as well as Solution Management.
The Professional and Enterprise levels include advanced Campaign Management, Quote and Contract Management, as well as the ability to produ...
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Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2016
David
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
September 2016
Great for complex sales cycles
our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.
Pros
great interface and very easy to learn. love the crm reporting and custom views
Cons
Its not available in all languages if your company is international. Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada
May 2020
Kim from XactlybyGTE
Company Size: 2-10 employees
Industry: Staffing and Recruiting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
May 2020
Valuable CRM Platform
The team at Salesboom helped us build what we now consider our proprietary CRM program. They provided a roadmap and a timeline for us and worked with us to not just implement our vision but fine-tune it.
Pros
Being able to determine what information we needed most, then to customize a data program that captures, integrates, tracks and reports back to us as we need it and when we want it, has made Salesboom an integral part of our business plan.
Cons
Superb integration with customization has its price, and for Salesboom the price is visual acuity. It's taken some time to train staff on where to click to take advantage to all the program has to offer.
Reasons for Choosing Salesboom Cloud CRM
Superior customer support
May 2018
Allison from Level Office
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Functionality
2.0
May 2018
Weak CRM, only appropriate for very small companies
Pros
The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager.
Cons
Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc.
February 2018
Sam from Harvesters of Organic Hops
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
February 2018
As a Canadian business it's important that my data is similarly being managed by a Canadian company.
Pros
I like knowing that my CRM will work perfectly for me no matter the size of my business and I can trust that Salesboom will provide all the necessary support as new integrations and customizations become essential for business efficiencies. I won't have to work with third parties for any of this. That's a comforting tight as both a cost and time saver. The personal touch provided by Salesforce with their fast-tracking program encouraged a painless and motivating onboarding process to become confident in the software's power and capabilities. It's been a huge leap forward from the myriad other software programs used before integrating a CRM into our core business activities.
Cons
Its not a good platform by any means, especially when compared to some other well-known platforms. Still new to its implementation but haven't experienced any setbacks.
July 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Salesboom is an excellent product for any sales team from small sales team to mid size and large
Pros
Salesoom is user friendly Sales software for even a non technical professionals. Easy,Reliable with Excellent customer service
Cons
Easy to use . Salesboom is Excellent sales CRM product for small,medium,large size companies. Super integration with any size database,Great out put, custumer satisfaction Gauranted.