Salesboom Cloud CRM Software


Salesboom Cloud CRM is a cloud-based customer relationship management (CRM) system. The user interface within the system was designed for quick end user adoption, and most functions can be accessed with just a few clicks.

Every company using Salesboom is assigned a personal CRM consultant. The system is offered in three levels: Team, Professional and Enterprise.

The Team Level contains advanced mass email marketing, as well as auto-response email functions. Lead and contact management is always included, and customer support teams have access to Case and Incident Management, as well as Solution Management.

The Professional and Enterprise levels include advanced Campaign Management, Quote and Contract Management, as well as the ability to produce a custom dashboard for Business Intelligence analytics and tracking.



31 Reviews of Salesboom Cloud CRM

Overall rating

4.42 / 5 stars

Filters:

Showing 1 - 20 of 31 reviews

November 2018

MARIA from BOOKS-DONE-RITE, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Better than paper

I love it. I use it for my accounting business and for my personal life. I feel that I do not have to try to remember so many thinks.

Pros

Cloud based. You can access to the information anywhere.
I can store tons of contacts and add notes to those contacts.
I do not need to try to remember so much information. I can go back and track my clients information without having to dig in my file cabinets, scroll down my emails, or texts.
Easy to update. It takes no time to enter the information. The subject line helps me to find what I am looking for.

Cons

I wish that the software would be more interactive. Some times, I have to click with the mouse to get what I want when I am used to type and hit enter.
At first I got a lots of duplicates in contacts and accounts; but after I call customer service, the issues were resolved.

September 2016

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2016

Great for complex sales cycles

our sales team uses salesboom to manage collaborative sales deals. many people are involved over a long period of time before the customer buys from us. We have to talk to decision makers few times and many tasks have to be done. We love it because the crm automates many of the tasks for our sales people leaving them more time to focus on the closing of the sale.

Pros

great interface and very easy to learn.
love the crm reporting and custom views

Cons

Its not available in all languages if your company is international.
Not all the features are available in all countries! for some reason some features like the zip code proximity is only available for usa and canada

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

personal service second to none. Product so intuitive and customization is easy accommodating.

I am far more organized and effective with managing my clients. It increased my accountability also.

Pros

I could create a CRM useful to me in what felt like minutes. Ability to customize is simple and I could try anything I wanted without `breaking anything. Love it.

Cons

Honestly I can't think of anything negative If I had to pick something, I would say it could seduce me because it can do so much.

July 2018

Paige from VALIANT INTEGRATED SERVICES LTD.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

We've been using Salesboom for over a year. Mostly positive experiences.

Easy pipeline management at a fraction of the cost of other CRMs.

Pros

Easy to use, easy to customize. You dont need to be a programmer to make changes. If you can use Sales Force you can use Salesboom and will save your company a lot of money.

Cons

You cant reorder columns in reports so they download to the CSV file in the order you want. Hopefully thats something in the works for future upgrades.

July 2018

Kevin from KG Network Solutions LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Friendly and Good

Crm and a lot

Pros

Really user friendly and easy to use I personally like working with the staff at salesboom they are good at there job

Cons

I think this is a great software to use personally I don't have any cons for this software.

February 2018

Sam from Harvesters of Organic Hops

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

As a Canadian business it's important that my data is similarly being managed by a Canadian company.

Pros

I like knowing that my CRM will work perfectly for me no matter the size of my business and I can trust that Salesboom will provide all the necessary support as new integrations and customizations become essential for business efficiencies. I won't have to work with third parties for any of this. That's a comforting tight as both a cost and time saver. The personal touch provided by Salesforce with their fast-tracking program encouraged a painless and motivating onboarding process to become confident in the software's power and capabilities. It's been a huge leap forward from the myriad other software programs used before integrating a CRM into our core business activities.

Cons

Its not a good platform by any means, especially when compared to some other well-known platforms. Still new to its implementation but haven't experienced any setbacks.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Salesboom is an excellent product for any sales team from small sales team to mid size and large

Pros

Salesoom is user friendly Sales software for even a non technical professionals. Easy,Reliable with Excellent customer service

Cons

Easy to use . Salesboom is Excellent sales CRM product for small,medium,large size companies. Super integration with any size database,Great out put, custumer satisfaction Gauranted.

February 2018

Krishna from Dart Frog Events

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

best crm i found

Pros

so many different options, so i was not limited on what i could use. i have an events company, and many crms i tried limited my needs because of the space i am in. salesboom had so much going on, that i found exactly what i needed; quote to cash, quickbooks, etc.

Cons

i has a dated feel to it, not the functionality rather the look of it. i know that doesn t mean much, but that was my only drawback. that aside, i love this crm.

July 2017

Nick from Wholesale

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

The must-have CRM

Salesboom is the only CRM I have purchased that actually works and finally I am seeing a product that we can actually use! I use Salesboom all day every day and personally think that it is the best value for money and one of the best CRM software on the market. I have used different CRMs in the past and most of them have fallen short in the area of missing data, duplicate data and reliability. Salesboom is very easy to customize, I use it to track sales opportunities, reports, forecasts and for support. I highly recommend Salesboom to anyone, if you need anything just ask Salesboom support team.

Pros

1) Great After-Sales support
2) Very easy to use
3) Eeasy to customize pages
4) Great Value for Money

Cons

I was searching for a simple and easy CRM Software package for my team to use and glad I found Salesboom. The only area they need to concentrate on is the daily import limit.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Some of the best technical support from any vendor ever! They've held my hand from day one.

It's the only CRM with a simplified quoting ability that I could find after about two years searching. Also, the customer support is perfect.

Pros

I searched for a CRM that also integrated a quoting system. This is the first I've found and its simplicity and integration with the quoting and CRM is way beyond my expectations. Also, I did not expect to receive the kind of technical support that SalesBoom provides, nor did I expect the understanding that SalesBoom quickly developed for my business needs.

September 2013

Jim from Greenberg Consulting Inc

Review Source: Capterra


September 2013

Very easy to use CRM

After a bad experience with Salesforce.com our VIP of sales was researching cloud crm vendors and he came across Salesboom.com. After the first demo our sales staff was excited about the new CRM as it seemed very easy to use. We decided to go with them especially when we learnt how easy it is to setup the reporting system and the workflow engine. Salesboom helped us export our data from Salesforce.com within 3 days and copied over all our custom fields, objects, views and reports. The best thing about going with Salesboom.com CRM was the after sale training and support. Our Salesboom.com CRM account manager helped us at the begining but we had a dedicated CRM success manager that staid tuned to all our needs and made sure that our crm implementation was headed in the correct direction. Now, after 2 years of using Salesboom.com, our Sales staff love it so much and swear by it.

June 2017

Michael from Enriched Data

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

First pre-loaded CRM with real estate mortgages, owners and sellers , leads and contacts!

Pre-loaded reliable phone numbers, email and LinkedIn contact details on loans coming due and buyers/sellers of recently completed commercial real estate transactions is a huge win!

Pros

My Leads are hot and vented to have the most accurate contact information! We source billions in mortgage loan business each week.

Cons

Would appreciate some cool looking graphs/charts. The sales funnel is nice and we link the lead to prospect to clients with internal job log systems.

February 2014

Miley from Salesboom.com


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2014

Great Cloud CRM software!

Pros

It's a highly customized and very user-friendly Cloud CRM. Salesboom.com helped train our users and showed them the rewards of using the system. Therefore, we had no issues with user adoption like other vendors we worked with in the past.

Cons

I think that the interface colors need to be changed, but of course, this is the least of our worries.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Bloom Avydium

Lightening fast expertise delivered by both the people and the technology ..

Pros

Completeness of solution to both enable the customer analytics to drive the business but also to automate our own customer processes as a small company.

Cons

the interfaces and visualizations could be updated.

May 2018

Allison from Level Office

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

2 of 5

May 2018

Weak CRM, only appropriate for very small companies

Pros

The CRM was extremely easy to use, and viewing leads was simple and fast within the contact manager. I like being able to see some data about a contact from the main screen of the contact manager.

Cons

Salesboom was fine for the very early stages of our business, but we found it didn't offer much in the form of marketing automation, reporting, etc.

October 2016

Anny from Goldman Construction Inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2016

Great CRM for the Construction Industry

We have a complex sales cycle involving contracts and construction projects. Our previous CRM vendor failed to meet our requirements even though we paid lots of money for customizations. With Salesboom.com CRM their team reviewed our requirnments and needs and offered us a great price for implementation. We demanded a money back guarantee if they fail to deliver on time, and to our surprise it turned out that they do have such a guarantee for custom projects of our size! It did take a bit of time to deliver and roll out, but ever since this happened (5 years ago) we are very happy with the system

July 2018

Leah from GreenCentre Canada

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

The team at Salesboom were easy to deal with and very accommodating to our timelines.

Pros

Salesboom was able to customize the software to exactly what we need. Streamlining the client experience from start to finish according to our business model has made using Salesboom easy. Dealing with a Canadian company makes budgeting easier for our Finance Department and all customizations are all done in-house, not by a third-party provider.

Cons

As a Mac user, I find the visuals to be a bit plain, perhaps more geared toward PC users. The font size is also quite small but I have not yet had an opportunity do see if I can change that in my personal settings.

January 2019

Jason from That Hosting Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Make your Business boom

Pros

First of it's kind all Canadian CRM. Data Remains in Canada to avoid those peering pesky neighbors.

Cons

Can be a bit tricky to learn at first, luckily they have good reps to respond to the customer needs

April 2017

Theresa from Metropolitan Building Maintenance Ltd.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2017

Extremely Service Oriented!

First, would like to thank you so much for educating us on CRM. It was indeed helpful in helping us to figure out which way to go on this. Again we found our go to meeting with you regarding your product extremely helpful and informative.and without pressure. I am very impressed with your company and it is awesome that it is Canadian. I will highly recommend your CRM to others that are looking for one or wanting to switch. Wishing much success with Salesboom now and in the future.

February 2014

Tom from Greenberg CRM Consulting


Ease-of-use

5 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

February 2014

Best Cloud CRM Ever!

Pros

Salesboom.com is a very user friendly cloud-based CRM system. It's very easy to customize and simple to use.

Cons

The only downside to Salesboom.com is that they do not offer a French translation for their system, so you have to translate it yourself.