Salesforce.com CRM Software


 

The Salesforce cloud is an on-demand customer relationship management (CRM) suite offering applications for small, midsize and enterprise organizations, with a focus on sales and support.

The Salesforce app has capabilities that include sales management, marketing automation, partner relationship management and customer service. These applications help organizations manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post sale.

Salesforce for Outlook allows users to synchronize contacts, calendars, emails and tasks in both applications. Salesforce for small business allows users to manage contacts, track sales deals, manage tasks and events, harvest leads and track performance. The Salesforce enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations and more.

CRM Salesforce solutions are available only for software-as-a-service (SaaS) deployment. Force.com provides a technology stack that covers database and security as well as workflow and user interface.

 

Salesforce.com - Sales executive dashboard
 
  • Salesforce.com - Sales executive dashboard
    Sales executive dashboard
  • Salesforce.com - Track opportunities
    Track opportunities
  • Salesforce.com - Mobile view
    Mobile view
  • Salesforce.com - Mobile search
    Mobile search
  • Salesforce.com - Mobile customer information
    Mobile customer information
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

8,397 Reviews of Salesforce.com

 

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Software Advice Reviews (2,136)
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Showing 1-20 of 2,136

Donnie from Megaflow real estate services
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Review of Salesforce.com Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

synchronizing contacts, calendars, emails and tasks in one application is amazing! because this helps a lot for all entrepreneurs, small or big business. They can manage their sales and even support their client's inquiries.

Cons

Sometimes it lags or hung but all in all its functionality is great for businesses.

Review Source
 
 

Kenneth from Medical Supply
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Absolute Best CRM Around!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Salesforce has been such a huge game changer for us since we started using it! Prior to Salesforce we had a couple of the other competitors available on the market. While the competitor CRM's are decent products, Salesforce is the absolute best!

Cons

It did take a bit of time for us to adjust to the platform. While the on boarding process was decent, at times we did find it frustrating to not be able to reach a customer support line whenever we needed.

Review Source
 
 

Lucky Precious from Aprisa Business Process Solution Inc.
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Salesforce is a CRM system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

what i like about this application is that there are 6 products that help the customer with their business.. it has a platform that can be use as communication tool with the client

Cons

the product is very useful and efficient, I really like it and I dont have any issues regarding this product.

Review Source
 
 

Ailyn Mae from Aprisa Business Process Solution Inc
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

in demand customer relationship management platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Salesforce helps you manage your customer with real time customer data. it also help you make critical reports and close deals with clients

Cons

i dont have any problems in using this product it is very useful and efficient. the customer service is very helpful and accomodating

Review Source
 
 

Ivy from LightFleet
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Cloud-Based CRM solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A great system for overall sales management.

Pros

Cloud-based CRM that offers you anywhere, anytime, access to your business data on any devices. A system that offers sales management, customer service, marketing automation and partner relationship management.

Cons

Pricing on a higher spectrum, and professional fees for customized requests. Expect some learning curve, some features can be hard to navigate.

Review Source
 
 

Carl from Day & Zimmermann
Specialty: Construction
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Gold standard for CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1) Full customization
2) Automation tools for a more robust tool
3) Integration with other applications

Cons

1) It has a somewhat steep learning curve but once you get over that it is great.
2) Administration can be a hassle sometimes. You really need an engaged base.

Review Source
 
 

Dana from St. Anthony Foundation
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Robust and versatile, though can be costly and not always easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Salesforce for volunteer management since 2013, though we got into a bit of a pickle with the consultant/developer we used. They customized it heavily to give us features that weren't available in the database at the time, which made us dependent on them for any changes and kept us from updating to current versions. We also didn't have an official DBA, so ended up with a lot of duplicates and other bad data. We're in the middle of a lengthy process to clean it up, get us on the current version and implement Lightning, which are much more user-friendly. We're a non-profit so we get it for "free," but that's only for 10 licenses and doesn't include email marketing (unless you can make do with the relatively simple built-in email templates), consulting/development work, apps for mass changes/de-duping etc., which can add up quickly. It's a complicated system so it can be easy for users to get confused but it can also do quite a lot. If you're looking for an inexpensive database that's intuitive and easy to use out of the box, Salesforce may not be your best bet. If you need a versatile system with complex processes and rules, Salesforce may be an excellent fit.

Pros

-Robust, can handle high-powered processes.
-Flexible, it's quite versatile and can be customized to fit your needs.
-Complex security rights for determining which staff can see certain objects/fields/etc.

Cons

-Hidden costs - extra licenses, software/apps, consulting, development, etc.
-Not always easy to use out of the box, sometimes needs a lot of work to get it set up the way you'll need it.
-Data health can get out of control if you're not careful and diligent.

Review Source
 
 

Kortni from Verity Medical Foundation
Specialty: Healthcare / Medicine
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Too expensive for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that it was easy to customize, but I could only customize it through my IT department, because the software was too complicated for the lay person to do on their own.

Cons

I think Salesforce is too expensive for small businesses. The volume of calls and patients we have for 2 doctors was not enough to make it worth it to have this software, even though we spend a lot on marketing. Our marketing people can extract everything they need from our EMR as long as we create a profile for every call, which was pretty easy to do.

Review Source
 
 

Teyanna from Samaritan Daytop Village
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Great CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used while working in Payroll Customer Service and I loved that we could locate a profile and see everything that was attached to the company. We could place orders for reprints and leave notes for the next Customer Service Rep. It was very easy to learn and navigate.

Cons

The version I used was basic and it served its purpose. I have yet to explore any of the other features.

Review Source
 
 

Aruna from Enzigma Software LTD.
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Best PaaS Service I ever seen.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1] This is a very good platform for any cloud application development. Very easy to use and easy to learn.
2] It's learning site called "Trailhead" is a really awesome application to learn salesforce easily.

Cons

1] It's a bit expensive platform for the small organization.
2] Debugging is a time-consuming process.

Review Source
 
 

Andrea from Abode Construction
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Salesforce - not as user friendly as they would like you to believe

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The company I worked for had the case management piece turned on. It was a nightmare to use, track cases, assign them etc. It also pulled in every single piece of junk mail as well. No filtering. And closing a case was too many steps. Would I recommend Salesforce? No

Pros

Its a CRM system. If this is what you are looking for as a basic product well this is it. It has all the fields you would expect, customer name, contact info, address, email, website etc. You can attach a quote within the company profile

Cons

Not user friendly. The training is done as if you know all the ins and outs and really just need to know what the new update brings. Have to add contacts as a monitory field. Not every person you talk to at a business should have to be added as a contact. The shipping and receiving guy or guy running a machine may not always be the same. When creating a case not always is the person who calls or emails work at that company. They could be an outside contractor. That needs to be factored in.

Review Source
 
 

Maziar from CourseNetworking
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

It's doing the Job!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I believe there is no serious competitor for Salesforce out there. The API is very good and people can do amazing things with the meaningful integration.

Cons

A little bit of old graphical user interface. It would be nicer to have a more modern UI. Not all subcomponents have good integration capabilities.

Review Source
 
 

Jill from Rakuten Marketing
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A little old-school but easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I had to create an email template for our sales team, and it was my first time using Salesforce, but it was pretty easy to figure out on my own.

Cons

The software just looked a little old-school, like it hadn't been updated since it was made or at least in a few years.

Review Source
 
 

Gary from The Comtel Group
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Software is very sophisticated highly customizable and easy for management to access analytics and custom reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very easy for IT managers to implement however expectations for integrations are oversold and backward looking integration more difficult than expected

Pros

Software is very sophisticated highly customizable and easy for management to access analytics and custom reports

Cons

Very expensive for a small or medium size company to afford much more accessible for larger companies cost wise sometimes it can be overly complicated sales reps complain that there are now too many steps to the process

Review Source
 
 

Andrew from Vivint
Specialty: Software / IT
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Really the best CRM platform available right now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The most versatile, customizable, and compatible CRM available.

Pros

I have used this platform at a few different companies now and it is astounding how versatile and customizable it is based on your needs. Just the interface and visual customization available is impressive. It is a powerful tool that grows with you as your needs and your sophistication as a company expand. I love all of the different integrations they support as well. If you are already set up with other software to fulfill your day-to-day business functions, that shouldn't be any deterrent to considering salesforce.

Cons

There is a learning curve as an administrator, but once your practices are in place it is well worth your invested time.

Review Source
 
 

Rebecca from Infinite Electronics
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that it can archive my emails and holds items in one place for me. Fairly easy to track my contacts and prospects.

Cons

I feel that it could work a little better for me, it seems a little aged and could be updated. Overall if fits my needs but it could be updated.

Review Source
 
 

Nick from Multiview
Specialty: Advertising
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

800 Pound Gorilla for a reason

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Specific to sales force automation & reporting, there really is no other player in the space as strong. I also like the innumerable tools you can bolt-on... Marketo for example.

Pros

There's a reason Salesforce.com is the big boy in the market, because it's the best. The ease of implementation, training and usability is 2nd to none.

Cons

Can get pretty expensive but honestly like in so many other places in life, you get what you pay for.

Review Source
 
 

Ian from RothLochston
Specialty: Construction
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Business Development Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Reports and automated charts for year ends. We track both successfull and unsuccessful projects bid and with salesforce thre is autmated charts. Prior this was a ful time position for someone.

Cons

mutiple interfaces and navagating around and learning new features. Maybe in person initial training would have been benificial.

Review Source
 
 

Kevin from Visa
Specialty: Other services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

SalesForce gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like how well we can track work flows and tickets. The data is easily exported or even connects directly to tableau.

Cons

It takes a while to rally figure out how to navigate through the dashboards. I have difficulty finding certain projects occasionally.

Review Source
 
 

pratik from NuvoloTechnologies Pvt Ltd
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

An awesome platform for cloud application and the best CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1] I love this platform for any CRM customization or any cloud based applications.
2] It provides us so many automation tools, which keeps us lesser dependent on custom development.
3] I am impressed by its sandbox cloning. it is so easy and quick.

Cons

1] More number of governor limits.
2] At development also there various limitations.
3] Licensing are same for CRM based application as well as other application.

Review Source
 
 
 
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Showing 1-20 of 6,261

Zara from Publix Super Markets
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

It is an excellent platform, it is ideal for what has been all commercial area in an organization

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The experience working with the software has been very good, the results have been beneficial and every day better, saves time and money something really important.

It is very complete since it helps in different areas, its interface is quite nice.

Raalmente is a platform that is widely adapted to the needs of individuals and companies

Pros

Salesforce is a fairly complete platform, one of the general characteristics of this platform and I really like it is that we as users generally pay to use the platform as such, while not a license as it happens with many software.

It is quite interesting since it is a software that not only helps manage activities related to the sales of an organization, but also helps in the marketing part in a very interesting way.

Salesforce really saves time and reduces costs within each company.

I like it a lot and it's very complete

Cons

I think a disadvantage of this platform is that it has a very expensive price, we know that it has a free version of 30 days, which does not end up being so complete, but when paying for the use of this platform as such the price is usually really high and there are even additional tools which have a pretty high price

Review Source: Capterra
 

Rahul from Deloitte India
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Not easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software helps combine opportunities and sales cases. Marketing material owners and responsibilities. It helps track your sales data on a cloud.

Cons

The interface is complicated messy and not simple. Need to simplify it tremendously. It's not for the average user. overall bad.

Review Source: GetApp
 

Michael from Transformations
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Easy to Navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to navigate. User friendly. Very easy to organize data.

Cons

Entering calls or meetings could be easier accessed.

Review Source: Capterra
 

Eric from Lake Geneva Canopy Tours
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Salesforce; a powerful tool if you have the manpower in place for this CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience has been about 80% positive. If you place an optional marketing piece with Salesforce you could have a very powerful position in market.

Pros

Very, very in depth customer tracking to keep account of all of your clients
Track the sale from beginning to end
Easy to recirculate existing clients and keep up to date with them
The correspondence in the software between our staff is very beneficial

Cons

Long learning curve for my staff
Large amount of time to invest in this; still awaiting results

Review Source: Capterra
 


October 2018

October 2018

Salesforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For a medium to big company it is a good choice

Pros

Easy to use
Captures lots of data for useful analysis
Very flexible

Cons

The cost is expensive for a smaller business

Review Source: Capterra
 


October 2018

October 2018

It’s Great but It’s taking me a while

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I think overall it’s been a good experience. But as I have mentioned before, there are just some intricacies I have to learn every now and then , and it has taken longer than I expected.

Pros

1. It’s quite versatile. At work , we use salesforce for almost anything (from generating databases to communicating to customers etc)

2. No glitches so far. It’s been smooth sailing all the way

Cons

I think it has just taken me a bit of time to get used to. I’ve had a few trainings to improve my experience as salesforce forms a vital part of my job. However, I usually have to ask for assistance to get what I need out of salesforce. I am sure I will get used to it eventually, but should it be this hard?

Review Source: Capterra
 


October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It contains relevant info of what I'm looking for.

Cons

It's not really user friendly and a bit slow.

Review Source: Capterra
 

shaun from P.S. Strategic Communication
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Salesforce can help!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Salesforce has helped grow my business by helping Manage contacts, leads, and opportunities. I highly recommend SalesForce!

Cons

The one con is the price. It can get pricey as you add on services.

Review Source: Capterra
 

Clarence from AT&T
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

highly featured, but cumbersome at times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Features for anything you may or want to get done in a professional setting

Cons

Can be cumbersome at times, but not by design. the various level and options of engagement with the program can be overwhelming.

Review Source: Capterra
 

ANSHUL from LAVU INC.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Need More Integrated feature

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been good overall.

Pros

Ease of Pulling report with New Lightning Experience UI .

Cons

Not able to excatly have manage user controls

Review Source: Capterra
 

Nagaraj from Software Quality Center Pvt. Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Best CRM for Sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sales forecasting and tracking of customers helps to increase the profitability.

Pros

One place for the management to have all details about the company sales

Cons

Cost wise bit expensive, but features wise may not.

Review Source: Capterra
 


October 2018

October 2018

Solid CRM software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The user interface is intuitive and easy to use.

Cons

The options and tracking components can be convoluted.

Review Source: Capterra
 

Mike from Terminus: Account-Based Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Overall Best CRM!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Salesforce is truly the most user-friendly CRM out there. It's not only an essential sales tool but also is crucial for rev ops, accounting, customer success, etc.

Pros

Salesforce is the leader in CRM solutions. Not only are you using the best software but the Salesforce Community is extremely helpful and is huge resource.

Cons

The only challenge I've seen with using Salesforce isn't an issue with the software itself but more so with the users. It's so important to have a unified process for your teams who are using Salesforce.

Review Source: Capterra
 


October 2018

October 2018

Salesforce Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We built 360 customer view system on SF.com platform and we able to consolidate sales, finance and CRM on one system.

Pros

It's truly # 1 CRM in the world. Capabilities of SF.com are limitless- whatever can't be solved with the basic functionality ,either apps or APEX code can fix. I like the fact that SF.com can be used for virtually any type of business.

Cons

It's pricey. But SF.com is good about giving volume and other types of discounts.

Review Source: Capterra
 

IMMANUEL from MountainSeed
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Excellent CRM and powerful platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Salesforce has been our single source of truth to manage our customers and gives a 360 degree view of our business

Pros

The platform is very robust and powerful to build large scalable applications. Rich featureset

Cons

Long turn around time for some of the basic ideas that have been pending

Review Source: Capterra
 


October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy customization and value - simple to train new hires

Cons

Certain functions are not available or are length to accomplish.

Review Source: Capterra
 

Jovana from Hackup.io
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Salesforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sales team leading CRM. It is easy to use, but needed is some more options.

Pros

Easy to use, flexible and good for small group of people.

Cons

More funcionality is needed, adding some additional options.

Review Source: Capterra
 

Aakarsh from Malwarebytes
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Salesforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Best CRM in class.
All apps and add-ons.

Cons

I am not able to think about any gaps in the product currently.

Review Source: Capterra
 

Tal from C&Berg
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Awesome CRM!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Track projects with reports and automated charts

Cons

Quite complicated to set up, various limitations on developments

Review Source: Capterra
 


October 2018

October 2018

Great tool for crm and sales tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really useful for my small business, the crm and other tools are amazing and much better than other crm programs out there.

Pros

Very easy to use and helpful, the software keeps track of customers, purchases and so much more.

Cons

It sometimes duplicates customers, can be hard to find existing customer orders.

Review Source: Capterra
 
 
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