Tremendous software, phenomenal value, incredible customer support

Pros

SalesSeek is a disruptor in the realm of CRMs. Features include: CRM, Sales Funnel Management, Automated Email campaigns, Social Listening, Website tracking, Reporting, Forecasts, (assigning) Tasks amongst team members, email address lead capture, and more. Their UX is one-of-a-kind, and having spent weeks reviewing many vendors, SalesSeek outdoes many of the bigger players; both in terms of simplicity, automation triggers and comprehensiveness. The SalesSeek customer service is without-a-doubt some of the best customer service I have ever experienced. They pride themselves on it, and do so with good reason. Rate at which updates are being released is insane.

Cons

Once you get used to the new software - as with any - you're up and running in no time. Current integrations aren't as diverse as the likes of SalesForce (to be expected), but the current integrations are more than sufficient - plus new integrations are frequently added.

Great alternative to Hubspot

The core CRM may cost more than the free HubSpot, but as soon as you start using HubSpot properly, it becomes eye-wateringly expensive. SalesSeek is a capable (albeit slightly overdesigned) alternative that is far better value. Good, well thought through features. The price and LinkedIn functionality has persuaded us to move over from HubSpot.

Pros

In addition to the perfectly competent set of features for adding organisations, clients and deals, there are some nice features that set SalesSeek apart from the myriad of CRM out there: particularly like the LinkedIn Enrichment which quickly adds new leads from LinkedIn. The sales funnel is nice. Also like the capability to separate deal revenue by services and product.

Cons

The UI is a bit... not right. Nothing badly wrong, but just not as slick as HubSpot. It gives the impression of a junior graphic designer being let loose on what should be a practical business tool. Also something not quite right with the search capabilities in list view for orgs and individuals. Its just that it does not quite feel like a serious business tool. Still, this is a bit nit picking and some people do seem to think its pretty. I am sure it will evolve and nothing to stop your using it.

Neither good nor bad

It's a basic CRM/Database with limited reporting and tracking of staff activities. We still have to use Google docs a lot to get what we needed conpleted

Pros

Sales seek puts all of our information about customer records into one Manea gable place. Meaning a number of us can work on deals at the same time.

Cons

Far too many workarounds to get automation actually working within the system. It is not very user friendly and the search functionality is extremely clunky and poor. Crashes and goes slow a lot

Value for money

Salesseek is certainly value for money. They have a proactive approach to making company-specific alterations and the customer service is quick and personal. In places the system can be rigid (especially regarding search parameters) and sometimes over-simplistic but the system does what we require it to do.

Pros

It is value for money and the funnel display is good/simple to use.

Cons

The rigid search parameters - things like spaces and plus signs instead of ampersands means people using our system often miss existing entries and create duplicates. The grouping is sometimes a bit clunky and messy. The web analytics that show where people are viewing the site from are essentially irrelevant because they just show service provider not actual companies.

Finally something I enjoy using

SalesSeek provides a great alternative for the young growing businesses out there. It's not clunky like many alternatives, it's intuitive, easy to use, and pleasant to look at! This is really helping us manage our contact database that is growing everyday. Before we were overwhelmed with spreadsheets and people's contact details scattered. Now we can be smart about managing contacts and also how we interact with them through the various marketing functionality.

Pros

Visualisations and the intuitiveness of the UX/UI

Cons

Deleting large amounts of contacts sometimes takes a little while to process however this is not something we do that often.