SendinBlue Software


 

SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite.

SendinBlue allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via SendinBlue’s SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.

SendinBlue also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps.

SendinBlue can be integrated with organizations’ websites and management tools. SendinBlue plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.

 

SendinBlue - Email design templates
 
  • SendinBlue - Email design templates
    Email design templates
  • SendinBlue - Campaign builder
    Campaign builder
  • SendinBlue - Reports
    Reports
  • SendinBlue - Integrations
    Integrations
  • SendinBlue - Marketing automation workflow templates
    Marketing automation workflow templates
  • SendinBlue - Marketing automation workflow
    Marketing automation workflow
Supported Operating System(s):
Web browser (OS agnostic)

180 Reviews of SendinBlue

 

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Software Advice Reviews (2)
More Reviews (178)

Showing 1-2 of 2

Claudia from Technology
Specialty: Marketing agencies
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Unquestionably the best email marketing tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The simultaneous work is the key of SendinBlue, it helps me with the massive sending of emails that allows me to transmit my message to all the clients of the company, in this way without doubt we strengthen the ties and relationships that we have with the clients and keep them in Constant notification of all our services.

Pros

The incredible thing about the software is that it opens the doors of all its functions without asking for anything, it has a free version that is amazing and accessible, giving the opportunity to small companies to be able to do their work in an organized way. The management of emails is correct and fast, the list of contacts is unlimited which makes the work much easier. It provides a quality service, easy to configure and adapt to each of my requirements.

Cons

I do not have much to complain about, I completely recommend this marketing tool, it has been very useful, and I can use it without any inconvenience and that has been the best of all. Some of the functions are simpler than necessary, it would be incredible if it provided better and better usage characteristics.

Review Source
 
 

David from IF Creative
Specialty: Marketing agencies
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Genius in its simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My rate of delivery has improved significantly and no negative action logged. Open rates are up as well. Might I mention that their customer Service is unmatched in this space. I am a loyalist now to SIB.

Pros

After testing several platforms I could not be more pleased with my decision to team up with Sendinblue. The templates are clean and simple in their presentation. In fact, my messaging has improved since using SIB. I have matched the clean and simple and results are proof it’s working.

Cons

Some old habits take a while to break. I wish There was a bit more flexibility in the builder such as laying text over images. Not a big issue.

Review Source
 
 
 
Showing 1-20 of 178

Jon from Good Ink
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Lower-cost alternative to other ESP's

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Very affordable for volume that you can send. New features regularly. Can also easily purchase a dedicated IP which is not found in a lot of other ESP's.

Cons

Campaign builder needs a lot of work, especially the templating . Other tools like MailChimp far exceed the capabilities in Sendinblue.

Review Source: Capterra
 

Danish

December 2018

December 2018

Email marketing made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Nice app with so much features related to email marketing. Make easy campaigns and drag and drop system. Easy to use. Free version also available.

Cons

Integration with small number of apps. Not available on android. Can be improved with more features.

Review Source: GetApp
 

Mahmoud from Vaporstore
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great EMail Marketing Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

we love the easy drag and drop tool , we were able to design what we want with just few clicks

Cons

Everything worked very well , we just hope they add the advanced Statistics to the lite version

Review Source: Capterra
 

Dannys from Abside
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

A clean and fresh automation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has an excellent service, but it is a pity that it is an additional charge, however, the times I have used customer support this has worked me in a wonderful way solving each of my problems and making my stay in SendinBlue the best.

Pros

The fact that regardless of the number of messages I request to send / forward, SendinBlue always gives me the best support and it does not fail me in the most necessary moments. It has an excellent ergonomic design that my clients love. And its price, I think it's the best of the whole system.

Cons

I detest the fact that if I have had any problem, complaint or doubt regarding the SendinBlue program I add an additional cost, which puts the budget of my company at a disadvantage and with it some of the functions. In addition, the service reduces the time to make changes in its operation.

Review Source: Capterra
 

Andres from Universidad de los Andes
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Sendinblue, an amazing company for merchants that facilitates contact.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does not seem an application for which a company should rely a lot, it is good, yes, but there are better applications than this in a large amount, so limiting a company to this single application is mediocre.

Pros

It has a strong network platform, as it has a fantastic performance and a pretty great optimization, so the App is generally fast and fast, another thing worth emphasizing is its aesthetic interface and the personalization of the chats.

Cons

Its weak points, are mostly the lack of variety in the range of tools, which should be extensive, another thing that should be emphasized is the mismanagement of technical support which makes that on that side is a bit mediocre.

Review Source: Capterra
 

Rodrigo Iván from Altacent Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great App for Email Marketing, But There is Room to Improve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like this app a lot because of the funnels it allows you to create, easy and simple to use, I recommend it to my colleagues.

Cons

Integrations are limited, and sometimes messy, with some landing pages softwares I had a lot of trouble integrating it.

Review Source: GetApp
 


November 2018

November 2018

A Great Marketing Platform Alternative For Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we sent out our first email campaign with SendinBlue, we found that the tool they provide for creating your email was very easy to use. When we have a question, their customer service team has been very quick to get us an answer.

Pros

Their price structure is based on the number of emails a business sends, not how big your database is. We had a growing list of customers and the monthly price we were paying to store names and email addresses with another well-known company kept increasing, even though we had very few email campaigns.

Cons

I can't think of anything about this software that I don't like.

Review Source: Capterra
 

Martin from Masta Aanhangwagens
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great competitor to Mailchimp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great almost on par with mailchimp.

Pros

Great software, easy to use. Email designer works great and makes creating good looking mails simple.

Cons

Some things could be clearer. For example when a mail couldn't be send, it didn't give a helpful error, but had to contact support to figure out what was wrong.

Review Source: Capterra
 

aaron from tawanda11
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

sendinblue

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

email marketing has become more easier since when I first started to use it I was a beginner it took me through the process of adding my own email list from scratch

Pros

they have some of the lowest cost and evenly offer one month free.their features are also great for new affiliates with a simple drag and drop you can send a lot of emails and you can evenly so the number of email which were opened, those which were clicked and evenly blacklisted.

Cons

however it lacks some of the advanced features such as A/B testing

Review Source: Capterra
 

Kapil from InvestForProfit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Effective email marketing application for promoting financial services.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me to promote financial products like mutual funds and insurance.

Pros

It is one of the effective tools for selling financial products through emails. It has well featured email editor which helps users to create customised email templates for marketing their products. Its deliverability is also one of the best in the Industry.

Cons

Its API functionality is slightly tricky. And it requires technical knowledge. They should make it a little easy so that a non technical user can also operate it.

Review Source: Capterra
 

Aniket from Invest First Realty
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Nice app but required lot of improvements to complete with its rivals.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me to grow my email lists.

Pros

Adding unlimited contacts is one of the best features this application has. By doing this users can check their data by sending campaigns in batches.

Cons

They lack on integration part. They should integrate other useful softwares for making good customer experience. CRM integration
, Data validation etc.

Review Source: Capterra
 

Hiago from Hiago Fernandes - Designer Gráfico e Ilustrador
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

email marketing in a simple way

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is an essential tool in capturing and retaining my clients and leads. I can send more and more professionals and close many more projects by email.

Pros

What I like the most is that the free plan makes it possible for me to be able to deliver emails to my clients and free leads by a larger number of people than the other platforms. This is very good for those who are forming their client base and still can not make major investments...

Cons

there is no support for payment in Brazilian Real, our local currency, and this ends up making the price of the service a bit saltier.

Review Source: Capterra
 


November 2018

November 2018

Good value for large email list

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Makes it easy to create newsletter campaigns and different groups for a lot of users

Cons

The features are a little limited and is only the most basic design

Review Source: Capterra
 


November 2018

November 2018

An OK alternative to MailChimp

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I was drawn in by the price point - way lower than MailChimp. The functionality is similar and it certainly does its job for e-blasts for a small artist.

Cons

The layout of emails is a little hard to get a hang of, and hard to navigate on my small laptop screen. There aren't great options for a small company like ours for payment, so we pay as we go instead of having a subscription.

Review Source: Capterra
 

Erwin from Creative Research Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

A complete solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

No missing features, high reliability, good email deliverability, affordable cost.

Cons

Nothing, it does everything as is expected.

Review Source: Capterra
 

Jean-Baptiste from NGTV Experience
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to use but a bit expensive for startups

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Sending campaign email with ease without being locked

Cons

The price: we are a startup, and some other company do the job cheaper.

Review Source: Capterra
 

Daniel from The RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce)
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Very good for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use. It's price is very attractive.

Cons

Not as fully featured as something like Active Campaign

Review Source: Capterra
 

German D from GO Entertainment SAS
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great to start on Email Marketing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am pretty pleased with its use.

Pros

Its functionalities are easy to use in most cases, the drag and drop functionality is fast and very responsive.

Cons

I miss the idea of landing pages but it's nothing they have promissed. I think they have a grat chance to engage more users who need landing pages to colect and build lists to then use its mailing function

Review Source: Capterra
 

Marlene from Ediciones Uniriqueza
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Incredible features for marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sendinblue is a software for email marketing that includes an autoresponder, important for campaigns. It integrates with Google Analytics and with your WordPress what makes it different from the rest of its category. Sendinblue is powerful and intuitive, segments contacts and maintains a dedicated IP.

Cons

I have not been able to think of something wrong with Sendinblue, it has so many good things and special features that make your work much easier, at a more affordable cost than other similar software.

Review Source: Capterra
 

Giorgi from Philip Morris International
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Most intuitive Email + SMS campaigns platform

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall, with the certain project, Sendinblue totally proved its effectiveness. We are happy to have it found out and that started using. So far, everything is working beyond expectations.

Pros

The biggest advantage of this platform is the integration between the SMS and email campaigns that can be run from within the system. While engaging with the target audience through these two channels - Sendinblue proved to be very effective platform. Furthermore, what I also love the most is the intuitive and vivid main interface that lays out all the necessary details you need about the campaigns. What's more, the platform has such good feature as intuitive email builder, unlimited contacts upload, automation, etc. Overall, it's very good tool to use, moreover, if you do this mixed (SMS+Email campaigns).

Cons

The only thing so far I disliked was re-activeness of the platform when it came to the point to send the emails. So, everything was ready and the platform then asked to verify the source of the email database. We do get it's totally right approach to avoid the spam databases, but we were totally mislead and basically were late to send out the campaign due to that. So, proactive messages about this while creating the campaigns would be good to have for other fellow marketers as we already learnt the lesson.

Review Source: Capterra
 
 
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