Overall rating
4.26 / 5 stars
uberVU is a social media monitoring solution built to manage your company's presence from all aspects: engagement, analytics, social automation and collaboration. Working with popular names such as Microsoft, BBDO, and Paypal, uberVU gives companies the tools to gather sound insight about their brand, industry and competition.
This web-based system was designed to pull data from multiple platforms and combine it into one easily accessible, social intelligence dashboard. Signals is their feature that scans mentions and conversations of your brand. It recognizes actionable information like trending stories and spikes in volume, and mentions from influencers. From there, it helps you prepare for your next action and set alerts to track the response.
We really like the advanced tools they have for maximizing engagement with your audience. Their analytics help users detect when most fans are online and uncover opportunities to get the right information in front of them. uberVU suggests popular content to share that is pertinent to your industry. Their Influencers tool identifies personalities who are already participating in the conversation and Smart Scheduling automatically times your posts to position them in front of the largest audience.
uberVU is priced based on streams, not number of users or mentions. It is a great fit for businesses across markets looking for a software that will help them manage and track their social media efforts from every angle.
Add a stream/manage social account
In-depth location analytics
Engagement and scheduling
Signals - automatic insight detection in real-time
Analytics
Drag'n'drop reporting
Overall rating
4.26 / 5 stars
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Showing 1 - 17 of 17 reviews
July 2018
Anonymous
Review Source: GetApp
Ease-of-use
5 of 5
Value for money
2 of 5
Customer support
5 of 5
Functionality
3 of 5
July 2018
Sounds good, but very expensive and costs keep adding up.
Pros
Where Insights shines is it's real time data, that most don't offer. You have to wait for things to be compiled into reports before you can view them. With Insights, you are able to view your reach and social streams in real time, to quickly analyze the interactions and reach of your posts.
It anaylyzes SO many sources to help you handle your metrics and know what stream is going to be more productive for you to focus on, and what customers are clicking and interacting with at any given time.
You can also post updates from an RSS feed, and it has mobile apps and customized reports, which are great for those of us working on the go, or needing specific analytics per report.
Cons
I utilized Hootsuite Insights through another author that had it, and helped her figure out where to focus her marketing. It seemed like a decent program and well built, so when I got back home, I decided to investigate it for myself.
Imagine my surprise when there is no pricing information to be found on their website. You need to contact a salesperson to get any information on price, which is a huge turn-off right off the bat. Needing to contact someone to learn basic costs tells us we likely can't afford it, and makes it a high pressure situation instead of letting us gather all our facts first before narrowing down companies.
From research I've done, it seems like the costs just continue adding up- using a URL shortener, getting more than 2 reports, adding untold costs to your yearly spend. There are cheaper services out there that don't nickle and dime you with every single thing.
February 2015
Scott from Fujitsu
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2015
Stop looking and start using this tool!
Pros
Logging into uberVU is the first thing I do every morning. In the time it takes for me to finish my first cup of coffee, I can view my Signals dashboard, check on assigned tasks, and see key metrics.
Cons
The cost. Yes it's worth it, but when budgets are small it's a premium priced tool that many users will never get the chance to use.
August 2013
Anonymous
Review Source: GetApp
August 2013
uberVU Review – Use Social Media to Gain Brand Insights
uberVU’s tools fall into a few main categories. The bread and butter of the product is a feature called “Streams.” A Stream can be a themed search or a connected social profile, like a Twitter or Facebook page. In most cases, businesses will set up Streams as a way to track what people are saying about their brands online, using uberVU’s tools to filter out mentions from specific sources (like notoriously biased blogs, for example) or geographic locations (like foreign countries).
Pros
Real-time insights give brands a head start when a crisis erupts.
Cons
Some features may be too sophisticated for small to mid-size companies.
Response from Hootsuite of uberVU, Inc.
Replied August 2013
Thanks for your kind words about uberVU, Stephanie! You did a great job capturing our focus on delivering insights that matter to social media marketers. Appreciate the time and energy you spent pulling this together. If I can ever answer any further questions about the product, don't hesitate to reach out. - Elisabeth, Community Manager at uberVU
February 2018
Sunil from Symphony SUMMIT
Company Size: 51-200 employees
Review Source: GetApp
Ease-of-use
4 of 5
Value for money
4 of 5
Functionality
4 of 5
February 2018
Very Useful Social Media Marketing Tool
Pros
Ease of use.
It helps to schedule the social posts, that is why most of the marketers like this product.
October 2014
Jason from Vex Industries
Ease-of-use
4.5 of 5
Customer support
3 of 5
Functionality
4.5 of 5
October 2014
uberVu review
Pros
The instant feedback about social media users viewing patterns and habits is really innovative. I also really like that the information is displayed in a user friendly way.
Cons
I can't really complain much about this product. Sometimes the processing speed is a little slow moving from page to page but sometimes I feel like that could be our own Internet speed and not the companies fault.
October 2014
Lisette from l and l real estate
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2014
I love the program. It is easy to use, and we all are grateful to have it.
Pros
The functionality and how easy it is to use. I found it very easy to navigate through the system, and it was clear. It didn't take me long to figure out everything
Cons
The amount of money it took to buy it. Also, loading into the system took too long, and it was compllicated.
December 2017
Anonymous
Company Size: 51-200 employees
Review Source: GetApp
Ease-of-use
4 of 5
Functionality
4 of 5
December 2017
Excellent tool if your organization is big on social media
Pros
Hootsuite has many different functions that can help you to manage your social media profiles. I like how it has great collaborating functions for team members to communicate and really work together.
October 2014
Hayley from RTFM Inc
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2014
UberVU review
Pros
They are very reliable and always on time. Also, the price is very competitive and reasonable.
Cons
There is nothing that I do not like about uberVU, I like everything about them.
October 2014
Sammy from uber
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2014
Best service i ever had from a app
Pros
It's convenient and easy to use. Always a great app to have on your phone in case of an emergency.
Cons
I wish it was in more countries, and had a feature where you can tip the driver from the app.
October 2014
Marta from CSC
Ease-of-use
4 of 5
Customer support
2.5 of 5
Functionality
4.5 of 5
October 2014
UberVU Rewieve
Pros
High quality business, professionalism and service.
Cons
I can not think about something that I do not like about the service. I have not had any bad experiences with them.
October 2014
Jenny from church
Ease-of-use
4 of 5
Customer support
4 of 5
Functionality
4.5 of 5
October 2014
great service
Pros
Prompt and efficient company. I enjoy doing business with them.
Cons
There is nothing that I dislike about them. I have nothing negative to say.
November 2014
Mike from Atomic Object
Ease-of-use
3.5 of 5
Customer support
2 of 5
Functionality
4 of 5
November 2014
uberVU Review
Pros
The low cost pricing was the best thing about this product.
Cons
The thing I liked least was the lack of customer support
May 2018
Jill from Wrapped Up N U
Review Source: GetApp
Ease-of-use
4 of 5
Functionality
4 of 5
May 2018
I highly recommend
Pros
Hootsuite Insights makes it easy to keep up with all my social feeds in one place. It's a great way to see and keep up what's going on with my accounts.
Cons
none at all that i have found in using this program. If I find any i will update my review, I give it 5 stars.
October 2014
Heidi from All Occasions
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2014
Awesome uber
Pros
It's easy to use and review with everyone online.
Cons
Nothing. I think it's great and reviews well with everyone.
December 2017
Alaina from The College of Health Care Professions
Company Size: 201-500 employees
Review Source: GetApp
December 2017
October 2014
Ed from Rice
Ease-of-use
3.5 of 5
Customer support
2 of 5
Functionality
2 of 5
October 2014
uberVU Review
Pros
Convenience and the fact that I can use it when I want without any fees.
Cons
There isn't anything that I dislike about the uberVU product.
February 2017
Jennifer from Michael Mackenzie Communications
Company Size: 2-10 employees
Review Source: GetApp
February 2017