Jackrabbit Dance Software


 

Jackrabbit is a cloud-based dance studio management solution that is suitable for studios of all sizes. Key features include online registration and payments, recurring billing, QuickBooks integration, costume management and email/texting.

Jackrabbit dashboard allows users to check current enrollment revenue, class details, alerts for birthdays, waiting lists and task lists. Users can post staff announcements using different colors and fonts. Class listings and available spots can be checked in real time on the website. Families can sign up for classes through online registration.

With Jackrabbit’s mobile app available for Android and iOS, parents can check class listings, receive push notifications, update their customer portal and more. Support includes phone, email, chat support, user guides, webinars, training videos and on-site training.

 

Jackrabbit Dance - Calendar
 
  • Jackrabbit Dance - Calendar
    Calendar
  • Jackrabbit Dance - Contact information
    Contact information
  • Jackrabbit Dance - Costume management
    Costume management
  • Jackrabbit Dance - Dashboard
    Dashboard
  • Jackrabbit Dance - Recitals listing
    Recitals listing
Supported Operating System(s):
Web browser (OS agnostic)

127 Reviews of Jackrabbit Dance

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Julie from Lyn's Academy of Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Awesome Dance Portal

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I highly recommend this portal and encourage all dance studios to take advantage of what this portal has to offer!

Pros

I love that you can see the dance studio's schedule and billing costs associated with my dancer. The portal is very user-friendly and easy to use. I am so happy our dance studio switched to this portal!

Cons

I wish we could pay our dance bill online through this portal. Other than that, I love all of the features of this portal!

Review Source: Capterra
 

Cynthia from UC San Diego
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

View from the end user perspective

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Our studio uses the software for billing, payments and registration. I like that the monthly expense for classes are automatically processed and I still have the option of going in a making payments when I choose.

Cons

When registering for specific events, there seems to be complicated steps that we are given by the studio to complete the registration process. I also find the navigation clunky. It is not real intuitive.

Review Source: Capterra
 


November 2018

November 2018

Great for new business owners!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Super easy to use, and really helps you mange your studio/gym - HIGHLY recommend.

Cons

No cons about the software, I am always recommending it - especially to new businesses!

Review Source: Capterra
 

Robin from RCDC of the Performing Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great studio management system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I am so happy. I used another software company for many years. Jackrabbit is so much easier!

Pros

It is user friendly and they have online support. So a quick question can be answered immediately.

Cons

Nothing yet. I am very happy and anything that I didn't understand they take the time to teach me how to use it.

Review Source: Capterra
 

Mary from Beth Fowler School of Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Receptionnist

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

A lot of information is easily available. Many types of reports are accessible, and can be done with a variety of dates.

Cons

Sometimes when changes occur it takes time to find how to find a way to get to the page you want to go to, like the home page

Review Source: Capterra
 

Amber from Spiral Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

It's very easy yo use and if you don't know how to do something, they have very helpful videos.

Cons

The transactions page can be a little confusing

Review Source: Capterra
 


November 2018

November 2018

Progress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Takes awhile to ubderstand but eventually it makes more sense. The constant upgrades and improvements are noticable and awesome.

Pros

The ability to have online payments, online registration, and I am sure it's better for larger studios.

Cons

It is just overly complex for certain situations. Would be great if there was a smaller package for studios just starting out as I like this program in general.

Review Source: Capterra
 

Jacque from Edge Dance Center
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

A Jack Rabbit Fan!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use the online training to try to keep up to date with everything at Jack Rabbit. It has been such a positive experience and made a huge impact for my dance studio.

Pros

It streamlined our business and allowed us to havemultiple users at many locations.

Cons

Always looking for new facets of JR to use in our business. I wish someone could come to my studio and show me everything at once!

Review Source: Capterra
 

Sellenee from Live 2 Dance LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Once you get the hang of it it’s easy to use. They are great at taking input from users for future features. Customer Service is top notch. The text service is top notch and well priced.

Cons

Sometimes it feels like a long time for new features to launch. It is a bit of a learning curve at first.

Review Source: Capterra
 

Karlie from Dance Fever Charlotte
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Excellent Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jackrabbit keeps our tuition payments and store purchases simple and quick!

Pros

Jackrabbit is always updating and listening to customer input. New enhancements keep the program looking fresh.

Cons

Some features can take a while to get the hang of but their customer service is quick with help.

Review Source: Capterra
 

Jenna from Tiny Dancers
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great user software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The customer support is great--you can suggest modifications or upgrades, and they listen. We are able to integrate our payment processing and website with Jackrabbit easily. Registration processing is a breeze.

Cons

There are some reports that we're not able to pull that would be very helpful. There are some reports that should pull information that matches up with other reports, but sometimes they don't line up.

Review Source: Capterra
 

Terilynne from Dance Davidson
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Best business decision I ever made!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Communication with the parents, students and staff is so much easier and quicker with Jackrabbit. Also, billing with Jackrabbit has changed our lives here in the office. I wish I wouldn't have waited as long as I did to switch to Jackrabbit!

Pros

The time and energy it saved me in the office. I now have more time to do the things I enjoy like teach and choreograph.

Cons

It takes a little time to learn all the options that Jackrabbit has to offer, but I promise IT IS WORTH IT!!

Review Source: Capterra
 

Jay from DeNoyer Dance Studio
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Love Jack Rabbit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience has been great but then again we came from all manual procedures.

Pros

Makes registration,tuition, and taking payments a breeze

Cons

There is really nothing that I don't like! Every time we find something that will make the software better we submit our ideas!

Review Source: Capterra
 

Lisa from Webby Dance Co.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

App please

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is easy to take roll for my dance classes.

Cons

In the phone version, I can't see the full list of my students unless the class is that same day. Also I wish it were an actual app and would save login info.

Review Source: Capterra
 

Kim from Lifesong Studio
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great customer service and user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

They are always updating their software and even take suggestions on what they can offer that we as customers would like. They also respond to their customer service tickets in great time and always answer my questions.

Cons

At this time, jackrabbit does not offer a billing feature for us that we need however an employee said she would submit it to the team for review to be able to add it in the future.

Review Source: Capterra

  Response: Jackrabbit Technologies, Jackrabbit Technologies

Date: November 2018

November 2018

 

Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us and we agree, our Client Services team is truly dedicated to our users! As you mentioned, our updates are coming more frequently and are based on your feedback, including the billing option you requested! We hope you've taken advantage of our Ideal Portal, too - you can submit all of your ideas and even up-vote the ideas of other Jackrabbit users! We love hearing from you!

 

Lynne from Dance Arts Academy
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Nice Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

On line enrollment saves us a lot of time with data entry.

Pros

Support and Help options. The ability to easily offer suggestions for improvement.

Cons

The ability to personalize it to our specific needs.

Review Source: Capterra
 

Jenna from Edge Dance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to navigate around the software so that I can get the information I need.

Cons

Sometimes it does run a bit slower than I would like for I to run, and if you don’t touch your computer for a few minutes then try to use the software it will immediately log me out, and make me sign back in.

Review Source: Capterra

  Response: Jackrabbit Technologies, Jackrabbit Technologies

Date: November 2018

November 2018

 

Thank you so much for your feedback and willingness to recommend us, Jenna. We really appreciate you taking the time out to share your experience with us. We look forward to continue working with you for years to come!

 


October 2018

October 2018

Satisfied but could be more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

We love this for customer interaction and management. Bill pay is easy and straight forward. This falls short of being a total studio solution in my opinion however. Feel free to reach out to me for more ideas, I would even be interested in long term product development if you want.

Pros

I love how many options there are for reports and options within the report.

Cons

I would love for this software to have better inventory management and store management features. Also, hour tacking/employee scheduling is a little bit lacking. I have been using Homebase for hour tracking. Would be nice to us JR but the software is lacking.

Review Source: Capterra
 

Pete from Momentum
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Jackrabbit Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love the service and the people!!

Pros

Easy to use and does everything I need It to do. Customer service is great and really good people to work with. I love the JR team!!

Cons

Sometimes some items can be hard to customize to our liking so we have to modify when we need info or reports. But JR is always listening to our ideas.

Review Source: Capterra
 

Sharon from Blonde Renditions Creative
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Love how Jackrabbit Dance integrates with our website.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

What I like most about Jackrabbit Dance is how it integrates with our website. With a little knowledge I was able to pull information like our calendar, class schedule and availability into our current website so that the information is available to potential clients as well as current dancers and their families.

Cons

I really like all the options that are available, but feel there is still room for growth. I would love to be able to add the instructor to our class schedule listed on our website.

Review Source: Capterra

  Response: Jackrabbit Technologies, Jackrabbit Technologies

Date: November 2018

November 2018

 

Thank you so much for your kind words, Sharon. We really appreciate you taking the time out to share your experience with us. Glad to hear you're finding the system easy to use and recommend, over all. You are so right, there is always room to grow! Our updates are coming more frequently and are based on your feedback and wish-lists. We hope you've taken advantage of our Ideal Portal, too - you can submit all of your ideas and even up-vote the ideas of other Jackrabbit users! We love hearing from you!

 
 
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