JotForm vs PhraseExpander

JotForm has 538 reviews and a rating of 4.56 / 5 vs PhraseExpander which has 112 reviews and a rating of 4.84 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (538)

4.84 / 5 (112)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

March 1, 2021

October 19, 2020

Pros/Cons

  • Pros

  • The customization is great. I love love love this product. We’ve made forms that are for return requests and some that people can place orders from. It’s an incredible product.

  • A lot of features, very easy to use most of them.

  • Cons

  • Limits on number of forms completed before you end up having to pay. It can also be a bit cumbersome to compile a long/detailed form, but the pre-made pieces make it go together well.

  • I don't like how it sometimes looks dated but that is not a deal breaker. Also some of the better features do require payment or sometimes they stop working causing customer service.

  • Pros

  • I love that you can use this program in any application.

  • Easy to install, the tutorials are informative and the product run very well without crashing It is customizable to my practice.

  • Cons

  • It could be a nicer/more user-friendly interface, but was still fairly easy to work out how to use.

  • While the upfront cost is reasonable the continued updates are a bit pricey for large scale office use

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos