JotForm vs Wufoo

JotForm has 538 reviews and a rating of 4.56 / 5 vs Wufoo which has 178 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (538)

4.45 / 5 (178)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 1, 2021

February 24, 2021

Pros/Cons

  • Pros

  • The customization is great. I love love love this product. We’ve made forms that are for return requests and some that people can place orders from. It’s an incredible product.

  • A lot of features, very easy to use most of them.

  • Cons

  • Limits on number of forms completed before you end up having to pay. It can also be a bit cumbersome to compile a long/detailed form, but the pre-made pieces make it go together well.

  • I don't like how it sometimes looks dated but that is not a deal breaker. Also some of the better features do require payment or sometimes they stop working causing customer service.

  • Pros

  • The program is easy to use and very versatile, its user friendly as well as pretty go look at. I like the little dinosaur

  • It is highly customizable, and pretty easy to use. I was able to get the basics down fairly quickly, then I was able to dive in to the more advanced features. It has made collecting data much easier.

  • Cons

  • While the Wufoo team is super helpful, they're super slow to release new functionality and improvements. Their pricing is a bit higher than competitors and styling forms can be a bit tricky.

  • When you have a large number of forms it is a bit of a hassle to organize them, although the recent addition of the label feature has improved that.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos