Cogent is an on-premise debt collection and case management solution designed for companies of all sizes. It features document management, a rules engine, on-boarding and calendar management functionalities within a suite.
Cogent features document management, which allows users to integrate with scanners and store documents. Users can also create templates for different documents and print them from the system.
Cogent’s rules engine provides users a set of predefined rules and conditions, which can be used to perform data assessment and evaluation. These rules can be applied on a specific set of customers based on their attributes such as location and industry.
The case management functionality of the solution includes a “court calendar,” which allows users to manage case records and dates and evaluate the Statutes of Limitations for different states in the United States. The on-premise deployment is compatible with Windows operating systems.
Paul from RetailCapital LLC
Specialty: Financial Services
Employees number: 51-200 employees
Our people did not do their due diligence on this system when we where in the testing and shopping phase so it was our fault in the end.
Excellent for legal operations as it has all the bells and whistles a legal collector or Paralegal would want.
Its not made for non legal collections. I was a manager that managed over 100 full time collectors on this system and it was very difficult to get them trained from Ontario.
Andy from CEC Group
We were in need of a new way to perform our e-signing duties. AgreeYa worked with our firm and an outside vendor on a six-month project to a create web interface that will allow our documents to be merged and sent to an e-file site without manual intervention. This has significantly increased our attorney's productivity and reduced our staff time to create, manage and e-file those documents.
Cogent is a very user-friendly application for the legal collection industry. A robust platform that is far advanced from others in the industry.
Overall, my experience has been good. Everyone is very nice and tries very hard to accommodate our needs. The development level is also very high. I do wish however, that staff would be on hand during our business hours.