Kuhlekt is a cloud-based debt collection solution that helps businesses across various industry verticals to manage their accounts receivable, interactions with customers and accounting reviews. Key features include dunning via email and SMS, batch job recurring processing, statistical and graphical data comparisons, dispute overviews and more.
Kuhlekt provides dashboards for both debt collectors and managers, escalation matrices, daily noticeboards and a reporting suite for custom report generation. Data summaries can be generated using table field categorization. Users can also make use of multi-field query by example (QBE) searching capabilities.
Audit recording capabilities, item line note records, customer relationship management (CRM) tools and support for multiple languages are also included. Statement to users can be sent via email or printed out to be mailed. Additionally, Kuhlekt helps users to manage DSO (days sales outstanding), debtor risk, cash flow and company liquidity.
Services are offered on a monthly subscription basis that includes support via phone and email.
Tony from Recall Information Management
Employees number: 5,001-10,000 employees
We've used Kuhlekt since its inception i believe and the updates we've seen since we first started using it has made a massive difference not only to the business itself but also to the collection agents using the system, we are able to easily identify problem accounts, set reminders to follow up and chase accounts that break payment arrangements.
Ease of Use
Updates - everything required or requested gets added or resolved quickly
Graphs to enable quick view of accounts
Ability to keep all notes on the account including attachments.
i honestly cannot think of anything as development of this product has met all our needs and adapted to our needs when required.
Craig from Recall
Kuhlekt enables me to have complete transparency across all accounts at a glance through the dashboard. By managing campaigns, customer interactions & provisioning it has ensured I can effectively manage my team to suit the fluid nature of the business. It is secure, reliable and responsive, a great product for any Collections team!
Eden from Recall Information Management
Kuhlekt has allowed our business to have full transparency across multiple areas within Collections. We have a full overview of the debt and for the first time we have access to audit capabilities to see what our team are doing for performance evaluations. The system is super easy and quick to use.
I am really excited about the upcoming features and possible capabilities that will allow us to fully provide a complete service to our customers both internally and externally.
ian from Iron Mountain Australia Group Pty Ltd
Employees number: 10,000+ employees
Kuhlekt has provided a consistent and accountable process to deliver results and reduce DSO also to enhance customer relationships through a professional communication regime.
Kuhlekt is intuitive and functional with no down time has had the team on track as one
Waiting for the remaining modules which will round out the software
Use the native software features and it will drive results and provide transparency and accountability to the accounts receivable team