Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Curve Dental
Curve Dental is a web-based practice management solution designed for small to midsize private dental practices. The solution helps to manage every facet of the dental practice business, from patient charting and clinical notes to patient education, treatment planning, imaging, billing, scheduling, and reporting.
The solution offers an interactive interface for practices to process digital images and build charting. A web-based dashboard allows users to view key metrics and track daily schedules. The built-in native analytics tool helps practices to build custom reports with interactive graphs and charts that can be shared with patients or supported medical facilities.
Curve Dental is a cloud-based application for dental group practices. The informati...
164 Reviews of Curve Dental
Average User Ratings
Overall
4.38 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
September 2018
Danielle from On the Cusp Pediatric Dentistry
Verified Reviewer
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Excellent Cloud Based Software
We love it and recommend it highly
Pros
This is the best software we have used for multiple doctors in multiple locations. It is also cloud based so we don't have to worry about a server going down or losing any information.
Cons
There is no electronic signature availability for the patient file
August 2019
Linda from Crossway Family Dental
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2019
Training Process Needs Your Review
We definitely had to make a change in our practice and this was huge! Now that we are a couple of months in I am happy to say it is all behind us! There are changes that we would like to see and we have sent in many tickets. Hopefully we will see them come to fruition.
Pros
From my stand point which is mostly office oriented, I do like the software now that I am more familiar with it. I love being able to see both our locations on one screen and to be able to work at both locations from my office. Reporting is different but I like it. I love being able to navigate all over from the appoinment screen.
Cons
I did not like how our training was run. It was very confusing and not hands on. The trainer jumped all over instead of sticking to one thing before it was learned. Our clinic has had the most difficulty. We dont like how the charting is set up to show work that needs to be done vs what has already been done. Colors are faint and runs into another.
Reasons for Choosing Curve Dental
It seemed the best one from the others we looked at.
September 2014
Raquel from Conroe Family Dentistry
Industry: Medical Practice
Time Used: Less than 6 months
Ease-of-use
3.5
Customer support
4.0
Functionality
3.5
September 2014
Depends on specialty of the office.
Pros
It's so user-friendly and you can adjust settings so easy as well.
Cons
I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive.
Response from N/A
Replied November 2014
We appreciate Raquel's comments. She brings to light a number of topics we'd like to address. - Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually. - Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed. - Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim. - Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly. - Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart. - Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted. - Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient. - Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information. - Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed. - Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family. - Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing. - Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion. - Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change. - Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.
April 2019
Edward from Hometown Family Dental Centers
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Three dental offices
Excellent. Curve is the best of the cloud. And the cloud is way better than any VPN type system and far superior to use and maintain and manipulate and backup than any internal network would be. As simple as a high speed internet connection, an unmanaged gigabyte switch and internet connections. Wireless works too, I just like the speed of most of the workstations in the operatories wired in. Less load on a wireless router in a big office. Curve took us through conversion from Dentrix, training of the staff and the practice manager and has been there through our inexperienced moments. The doctors didn't even train and they picked it right up. The software improves over time for the better and it was great to begin with.Curve Hero has been a great decision. I couldn't be happier.
Pros
Intuitive. Written with the end user in mind. The trusty "Sidekick" feature (get it? Hero...) on the right of the screen let's you quickly work through a patient. Once I was used to seeing between two offices from any location I was frustrated the third wasn't online yet. I could never go back. The combination of cloud management, lack of internal Network IT needs (an internet connection, Google Chrome, and Adobe Reader and Flash and you're there) and the user friendliness and cuteness of the software and I'm hooked. No bridge between most digital x-ray formats. We're using Scan-X and looking to upgrade to Plan Mecas CBCT ProMax Classic at all three locations.
Cons
There is a lag during the prescription writing portion of the "program." You have to wait a bit before it starts to respond. After that... Zoom. Also, if you need a new image taken you need to refresh charting and then go back to images. Sometimes, it doesn't like to let me modify images gamma, light, dark, inspect/zoom in. None of these are huge difficulties. I would not change companies.
December 2016
Fredrick from Fredrick A Lurie DDS inc
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Preventing the 50K Mistake
Each computer in the office is independent and isolated. They're "off the shelf" units and were purchased from Dell at extraordinarily reasonable amounts. No server, no contracted computer geek, no surprises. Most importantly, no added monthly maintenance fees. The support from Curve has been fabulous. What's the worst that can happen? Well, the system has gone down.....wow....we kept doing dentistry. The internet failed (U-verse fiber optic).... wow ....we kept doing dentistry. There are a tremendous amount of people connected to Curve and AT&T. These companies will be doing everything humanly possible to get back up and running. It's their livelihoods. If (when) your server is hacked (oh, that couldn't happen to me! ..... yeah...think again) or when it fails the office geek has to repair or replace it. The time just starts to fly. So do the dollars. Your time is not the technicians time. Bottom line: the software delivers all the needed features necessary to run a contemporary dental practice. It provides the necessary metrics easily. The folks at Curve are responsive to their customers needs and seem to be in a constant upgrade mode. If it's not yet available from them, they report that it is something they're thinking about. They deliver on those promises. Financially, hardware is stock and minimalist. It can also be as advanced as available but the software works on it all. It integrates easily with all my digital add ons. Monthly fees are reasonable when compared to the other products available. Most of all, the cost is cheaper then the monthly maintenance fees for the "big time all encompassing " software packages and the original outlay of 20+k for the software isn't necessary. Every member of the team finds their own shortcuts/ techniques to move through the software. We had a very small learning curve at implementation and new employees grab it almost immediately. The upgrade I await is the access to all of the patient records from my mobile devices. Currently I can access the schedule and patient information only. I look forward to being able to make appointments directly from my phone. I recommend this system constantly. I've not been disappointed at any time since implementation three years ago.
Pros
Ease of integration and ease of use
Cons
Inability to access the actual product from my mobile devices. I want to be able to interact with the entire product from my mobile devices(iPad, iPhone)
Response from Curve Dental
Replied December 2016
A thousand thank-you's for your kind review, Dr. Lurie! We've noted your suggestions. Many of our customers see a savings in IT and HW costs, as you have. Best wishes!
