DentiMax Software

4.56 / 5 (104) FrontRunners

Our advisors have recommended this product 3 times in the last 30 days

About DentiMax

DentiMax offers a complete digital sensor and practice management software solution. The software can be installed locally on any Window-based device or hosted in the cloud as a SaaS application. The combined suite offers features such as insurance and claim management, patient billing, period charting, patient scheduling and auto clinical notes.

With DentiMax practice management system, dentists and their staff can send X-rays, medical bills, prescriptions and other insurance attachments electronically to patients. The clinical note builder allows dentists to create and record clinical notes. Clinics can use DentiMax's imaging tool or integrate their existing digital sensors to generate digital x-rays of the tooth. DentiMax supports over 25 third-party senso...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

104 Reviews of DentiMax

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(73)

73

4 stars

(21)

21

3 stars

(5)

5

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 104 results

July 2018

Christopher from MarlowFamilyDental

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

CTG review

The ability to track treatment plans has given us the potential to fill open or cancelled appointments.

Pros

I appreciate the ability that Dentimax offers in customizing the software to our office's unique requirements.

Cons

We have intermittent times when the labtop does not sync with the main computer. I hope that we don't need to upgrade to a server.

Response from DentiMax Dental Software

Replied September 2018

Hi Dr. Marlow, Thank you for taking the time to write us a wonderful review! I will have our support team give you a call about your laptop. We do not support hardware, but can look at a few things and give you a few pointers to look at. One thing you can check almost immediately is whether or not the laptop is on wifi. If it is, you may want to look into a hard wired connection to the internet, otherwise the wifi signal floating through the air can get disrupted at times for various reasons. Thanks for the opportunity to serve you! Sincerely, Alicia

October 2016

Kent from Mesa Dental Health

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

My staff and I have used DentiMax for over ten years now and I have only good things to say about it. I Love This Software!!!

I can’t say enough about the training and support that I have received from DentiMax! Their trainers are amazing (yes Alicia that’s you ) and their support is amazing too! I have used various software programs over the years, including Softdent and Dentrix , and can say without hesitation that DentiMax is by far and away the best system that I have ever used. One of the things that I like so much about DentiMax is its reporting and billing capability. The software provides dead on accurate numbers that enable us to collect the patient’s portion before we ever bill the insurance. This is so nice. Another thing that I love about the software is its integration with digital imaging. My DentiMax’s imaging software totally integrates with the practice management side and the x-ray images are beautiful. In fact, my DentiMax digital sensors produce a better quality, crisper x-ray image than my associate’s far more expensive digital x-ray sensors (I tried to tell him). If you are looking for a complete system that is easy to use, you should go with DentiMax. Don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

Pros

• I love the appointment book! I wish my iPhone appointment book was as easy to use. From my patient’s appointment, I can flow to their chart, ledger, patient and perio screens and access any information I want on the patient. It’s easy to move appointments around, view the scheduled production, revenue and cash flow by day and month … I can’t say enough about the appointment book. • I like the charting screen a lot too. I can even see my patients x-rays while I am treatment planning. Also, the clicks to treatment plan a patient are about ½ the clicks of the other systems I have used. It’s just nice to be able to quickly treatment plan and present it to the patient without taking a lot of time. • The ledger is really good. Right on the ledger, I can easily see what the patient owes and what the insurance owes. It also shows if the deductible has been met and what is left on the max benefit. • Clinical notes. It took me a while to give up my paper note and go electronic. All I can say is what a HUGE TIME SAVER!!! DentiMax has to have the best clinical notes on the market! • Reports and Statements. They’re good and easy to use. There are several statements but the one I like the most is the anticipated family statement. It tell the patient what they owe and what their insurance owes in detail. When my patient’s get a statement, they just pay it; the info is all right there. The statements are really good.

Cons

I wish I had gone straight to DentiMax when I first started my office. I guess that’s not a con but that’s how I really feel.

April 2014

Mark from Super Smiles

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

4.0

Customer support

5.0

Functionality

1.5

April 2014

Great potential, great first impression, poor execution

Pros

They have very responsive support and training staff. The detailed product help files that are packaged with the product are full of very useful information. There are lots of training materials online. Compared to the competition, it's probably the most user-friendly interface. It doesn't require expensive hardware run.

Cons

It's not designed for modern small office networks with domain security. DentiMax requires all users that work with DentiMax to have administrative rights to the PC the software is on. This opens the PC and the network it's on to security breaches since everyone can access everyone else's files on the PC. It performs poorly compared to competitors. The response time is around 3-5 seconds for Patient record retrieval on a 1 Gbps network and high powered servers. This happens for most clicks on the screen when checking a patient in. It makes conducting business on a busy day very frustrating. There are numerous little issues such as the mouse cursor not changing to an hour glass to let you know it's thinking. You keep clicking again and again, wondering if the software is stuck. This eventually causes a problem where support has to go to the DentiMax server and clean up "dead" connections. Closing the program causes a bunch of error messages to appear on screen that you must close individually or kill using the task manager. This happens 98% of the time you close the program. DentiMax is aware of the issue but appears unable to fix it, even after being aware of it for over six months. The DentiMax feature to force users to change their passwords does not work, and support hasn't been able to figure out why either. DentiMax imaging allows any user with access to a DentiMax PC - even with the lowest access rights - to reach directly to the server the images are on and delete those images - even all of them, everything at once. They can't see the images, but they can delete them all. Imaging is not client-server software. There is no server keeping everything safe, and the software requires users to have local administrator access to the image storage folder to work. I luckily I had backups when some images where inadvertently deleted. Their document imaging system doesn't work well in Windows 7. It works well with Windows XP. Windows XP is no longer supported by Microsoft. Again, we had to call support to help them make things more stable for us. The online help for DentiMax is great. The report designer is a third-party product DentiMax purchased. The online help tells you to get the user guide for the reporting tool from the install CD, but there is no documentation on the install CD.

January 2015

Renee from Renee Marchant, RDHAP

Industry: Medical Practice

Time Used: Free Trial


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

January 2015

Great Dental Software - Reasonable Cost

Pros

DentiMax is easy to use and reasonably priced. The tech support is extremely helpful and even cheerful. They are available without a long wait like other, better-known dental software companies. I've always spoken to a representative who is located in the USA and who answered questions quickly. After the initial DentiMax training, the software follows a logical order, making finding your own answers to questions easy. I paid for an extra hour of training, which I used after I had a few questions and now feel very confident in using all of the functions and customizing fields to my own preferences. I am not highly computer savvy, but Dentimax follows a distinct pattern of thinking that even I can negotiate through the different pages, such as setting up perio and dental charting, ledgers, etc. If you are looking for excellent dental software and have been talking to reps from the 'big' companies, I'd suggest looking at DentiMax. The differences are about nil, but the cost difference will be huge. I work in two dental offices, besides my own alternative practice business, using the two big company software packages in my private practice jobs. Knowing these other two dental software systems allows me to compare directly. DentiMax offers everything the others do, as far as I can tell. So why pay more?

Cons

The only one thing I don't like about this software is that probe readings for bleeding points have to be noted before the actual pocket reading or after you finish with pocket numbers. If you chart '5mm' , then bleeding, it advances to the next surface and the red bleeding point will be in the wrong spot. In reality, I won't know if a pocket is going to bleed until I have measured the pocket, so I want to chart the millimeter number and then the bleeding rather than the reverse. You can just go back to the sextant, quadrant, or arch to click on each bleeding point, but this makes charting slower. This is the same problem with Eaglesoft. Dentrix has this one right with charting the millimeter number, then pressing the 'B' key to note a red bleeding point as it actually occurs. For example, press '5B' and you get a 5 mm pocket with bleeding by just clicking on 2 keys. I can't imagine why the bleeding point needs to be noted first.

September 2017

Peyton from Oral Surgery

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

5.0

September 2017

ABSOLUTE LIFESAVER!!!

Long story short,they have thought of EVERYTHING. You can tell the people that have built the program have a Dental background. Same is true for the training, sales and support staff, they can talk the talk!

Pros

I have used Dentrix, Curve and Windent, and I can tell you this has been the easiest program to learn. Dentimax is very intuitive and user friendly. The ledger is probably my favorite part of the program because it truly stands out from the others. Unlike other programs, Dentimax is REAL ACCOUNTING! This means when you want to know why a patient still has a balance you can easily look down the ledger and see exactly which item the money is owing from- and ledger notes makes it easy to indicate why money is still owed (ins denied, maxed out, ins lapsed). The ledger also keeps track of insurance history. So the next time a patient comes in and they owe a different amount for their perio maint. you can quickly reference the old plan and explain the difference in coverage. Dentimax also offers a home page which allows me to keep website links, reports and shortcuts to areas of the program all in one place, and accessible with one click. The Document center is very thought out; it's not just scan items in. You can create documents and even have patients sign electronically- on top of being able to scan and store. I also love that i can get to any part of the program without having to move in any particular order. As long as I have the patient selected, I can jump to either their chart, ledger, Rx, perio exam, etc. Plus, with all the fun extras, you can be TRULY PAPERLESS