About Open Dental

Open Dental is a HIPAA compliant open-source dental practice management software that provides on-premise electronic charting, billing, practice management, and imaging applications that's suitable for any large and small dental practice. Open Dental practice management solution includes patient care charts, prescribing capabilities, treatment planning, appointment scheduling with automated appointment reminders, an integrated graphical tooth chart, SMS and email texting, credit card processing, and custom reporting.

With Open Dental prescribing capabilities, dental professionals can provide patients with electronic prescriptions and printed prescriptions, which can be filled in using predefined templates. P...


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Supported Operating System(s):

Windows XP, Mac OS, Linux, Windows 8, Windows 10

53 Reviews of Open Dental

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(9)

9

3 stars

(3)

3

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

April 2019

Katie from Seamless Virtual Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Would Never Recommend Anything Else!

Love it, love it, love it!

Pros

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

Cons

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

May 2020

Nathan from Signature Smiles Dentistry

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Great Dental Software

Overall, the best software that you can find out there. Highly superior to Dentrix. Things are streamlined with open dental. The support is also very very helpful. They can remote into your computer and fix anything. It is great to even call support to ask questions about learning the features of the software.

Pros

The absolute best dental patient management software out there! I switched from Dentrix to Open Dental...the best decision that I have ever made. Everything is organized and where it should be. The software was created by a dentist, so the layout is more ideal for our dental minds! It is so simple to view patient information. I really like how customizable the software is for my office. We are also to change colors, location of info, and so much more. I really like open dental.

Cons

The software interface is nothing fancy. This is not a huge deal, but there certainly could be some improvement in this area. I am a high tech doctor, and want everything in my office to reflect the same. Open dental is very "basic" in its look.

September 2020

Danielle from Arrowhead Dental

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Software is easy to use

Great, we have had no problems with this program.

Pros

Open Dental has so many great features! There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

Cons

There really isn't anything that our office doesn't like about this product, they are always updating and making it easier to use and understand!

Reasons for Choosing Open Dental

na

Response from Open Dental Software

Replied September 2020

Thank you for the kind words, Danielle :) We look forward to continuing to provide you with great features and the top-notch support you deserve!

April 2018

kayla from Dental

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Functionality

3.0

April 2018

Open dental is easy to use once you get a hang of it

Pros

I love that I can go to open dental website if I ever have any questions about the software or it’s functions

Cons

It’s not like any other dental softwares on the market. It functions completely different. But I would still recommend

January 2019

Stanislav from Alpha Plus Dental

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

My Server Crashed and Open Dental came to my rescue!!

So, my physical server just crashed this past Tuesday the 1st of January 2019. The 2 of the 3 hard-drives on the server were corrupted, last one barely had accessible data. The other backup, the "Cloud" back up would not sync, there was an issue with the password that could not be recovered. I was dead in the water. I got on the phone with rep from Open Dental. This guy is top rate IT man, he knows the software, the code, etc. An emergency data recovery team was able to get rep a semi corrupted, semi correct version of my data and he put it all back together for the office. Rep and his team worked hard and now i'm back up and running. I could not have asked for better customer support. By the way, the only way Rep was able to allocate his resources towards my project was an OK from the CEO, so rep was literally on the phone with the CEO and who okay his staffs' time. So the company has an empathetic leader, who allowed the allocation of much of his resources to rebuild my database. I would have lost all my patient's data, the appointments, the amount the they paid me, the existing treatment plans, the previous work done, it would have just been a disaster for my business, literally starting over with nothing. public service announcement: just because you run back ups doesn't mean you shouldn't physically test them to make sure you have access to the data. Back to Open Dental, the CEO and IT team lead by rep and saved my business, I'm extremely grateful. Again, Open Dental is a top notch company with top notch staff!!!!

Pros

Amazingly easy to use and constantly being updated with latest versions, you don't need to wait for a new full release, like some other dental software programs. Open dental techs just update your software with new features when they develop them. The software is free and the monthly IT fee is 110% worth it.

Cons

Its really difficult to find any cons with a software that is personalized. If you do find an issue, the IT team calls you back withing 10mins and there is almost nothing that they can't work out for you by use of screen sharing etc.