tab32 Software

4.70 / 5 (27)

Our advisors have recommended this product 43 times in the last 30 days

About tab32


Tab32 is a cloud-based dental electronic health records solution. It caters to single, mobile and group practices. It offers patient communication, practice management, X-ray, electronic claims, electronic attachments and a practice analytics dashboard.

The Dental EHR module provides patient charting, scheduling, appointment management, treatment planning, alerts, notes, document management, general ledger, statements and reporting. It allows users to manage check-in and check-out time of employees. Tab32 provides real-time patient communication via two-way text messaging, VoIP telephony, appointment confirmation, reminders and patient recalls. It also offers online appointments, patient forms, special dates and post-appointment survey features.

The Dental PM module allows users to manage front and back office operations. It provides scheduling, progress notes, claims management, analytics and prompt notes. The solution can capture x-ray images, intra-oral pictures and ortho-profile pictures.

Support is offered via email and over the phone. Onboarding and trainer plus support is offered at an additional cost.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

27 Reviews of tab32

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(21)

4 stars

(5)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 27 reviews

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January 2019

Marium from Palm Dental Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

4.0

Functionality

2.0

January 2019

Tab Review

Overall, Tab32 is very easy to use & very self explanatory. However , unfortunately the system slows down tremendously at 3 pm when the internet starts to get slow . Also, the appoint scheduled box (in orange) always gets frozen on the screen so you have to go back to the schedule to remove it .

Pros

This software system is very easy to use . I enjoy the router slips to help all staff members be on the same page as of what’s being done for the day & what doctor is preferring for the next appointment. It’s pretty self explanatory if you’re new to the system , and making new features easy to find and use .

Cons

There’s a few features I wish the software system had , for example; something we can use to dictate who’s on a cancellation list & who’s not , to see how many appointments a patient has no called / no showed , rescheduled, etc. without having to look into their appointment history . It would also be beneficial to get the insurance information on the appointment pop-up so We wouldn’t have to go to the patient profile to see what type of insurance they have .

October 2018

Bryan from Roseville Family Dental Center

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2018

Cloud Based Practice Management System

I have used tab32 EHR system for last couple of years while working at Dr. Mishra's office. In beginning, I was little apprehensive of using cloud based software but over last couple of years, I am amazed at the progress the software has made. And hence, I decided to use this platform for my new practice too.

Pros

The software is intuitive where every functionality like progress notes, forms, medical history, and xrays are click away, which makes documentation a breeze. I can access patient charts and xrays from home or while traveling is fantastic. Also, I am big fan of their integrated hellopatient system within EHR itself.

Cons

Once in a while software would limit us to upload multiple files in EHR but then we were explained that it was due to security, they raised the limit but we had to call and request, which is little hassle but no big issue. Also, I hope they soon bring mac based xray system.

July 2018

William from Smileologie

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Simple, Easy to Use, Effective

Pros

Tab32 is extremely simple to learn and use. The workflows are well thought out making the program effective for straightforward office management. The clean look and easy to navigate pages make it a joy to use compared to Dentrix and such.

Cons

The reporting could be more robust, however, the CEO has assured me that this is coming soon. The only other thing would be it takes a few too many clicks to complete treatment and subsequently bill to insurance. Also, it would be nice if you could stay on the schedule with another module open so you could toggle back and forth during tasks. Not a dealbreaker by any stretch but in a perfect world...

May 2018

Ebony from Smile City Dentistry

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Cloud is the way to go!

Pros

Tab32 is a very strong asset for our Dental practice in terms of operational and patient communications - reminders, appointment confirmation, automated recalls & surveys. Being Cloud software, it has provided me the flexibility to finish off day early sometimes and get back to it later in the evening or week ends, has complete auditing. The User Interface is a total upgrade and intuitive compare with traditional server based age old software.

Cons

Nothing major to gripe about but they are working on some small enhancements that we've requested like customized reporting, timesheet management. Again, their customer service is easy to reach and accommodative in case of any help / issues.

October 2018

Eva from Floss Bar

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Everything you need in one place

Using the system I am able to run a teledentistry operation, which is a big win. The software is able to handle our processes and the way we interact with patients as well as hygienists and dentists working asynchronously. Customer Rep did a great job in responding to any questions we have in a timely way. I would highly recommend them.

Pros

The software includes many features that I need and is highly configurable, which makes me feel like I can do anything and allows me to make processes unique to my company. My favorite feature are the ability to link clients customized forms and not require them to make an email or password, which helps reduce the obstacle of patients booking with us while still capturing all the needed data.

Cons

There are very many icons, which requires some upfront training.

July 2018

Bobby from Elite Dental & Implant Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

July 2018

Using Tab32 for over a year

Works well for and it's constantly improving, it's a great software to get into and grow with.

Pros

Amazing features that need to be connected and easier to use.
They do listen to your concern after a while and will try improvements.
Everything in one place and many features that would cost more than a single app.

Cons

No updated given, bad customer support as it takes way too long to get back to you.
There are way too many steps to do simple tasks. Appointments have 3 step work to be done.
It's improved by miles in the last year but still needs work.

September 2018

Suprena from All About Smiles, LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great New Dental Software

I have been using tab32 for 3 1/2 years now and would definitely recommend it. I have worked with all other major dental softwares, but found them too expensive when I branched out with a new practice. I had thought that I may need to change software in the future as my practice grew, but have not even thought about it since my initial shopping for office program.

Pros

Having anywhere access is essential to my practice. I don't have to be tied to the office with office functions. They are constantly upgrading and improving their already great product.
Technical support is readily available if needed.

Cons

The perio charting is a little awkward with having to use the mouse and not the keyboard. I have been told that this is soon to be improved.

June 2017

Lee from Harris Dental Solutions, Inc.

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2017

Easy to use fully functional platform

Cloud based makes management of practice possible 24/7 from home. Reports are easy to read. Notes and other features can have templates set up for ease of use. Better connectivity with patients than previous software packages.

Pros

Cloud based; very flexible and can be adapted to most any situation. Tablets work great. The Hello Patient features are unmatched.

Cons

Some features not like other software packages, so training is very important. Customer Services can be more robust.

Response from tab32 of tab32

Replied June 2017

thank you.

June 2017

Eric from Eric Josephson DMD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Very easy to use. Has freed up time and made me more productive. Web based access from anywhere.

Incresed Productivity

Pros

This software allows me follow through with my treatment plan without putting in any new data. I am also keep accurate notes on the patient which I create. It feels very personal.

Cons

What like least is my not knowing how to xrays with it on my MAC. I am confident that xray ability for my MAC will come soon.

Response from tab32 of tab32

Replied June 2017

thank you Dr. Josephson!

November 2018

Sahra from Dentists r us

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Love this

Pros

It is very simple to use and tech support is awesome! I use their product daily and love it

Cons

Sometimes it lags. That is the only issue I have with it.

June 2017

Dondre from New Age Health Mobile Dental Care

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

Cloud Based is Awesome! Functional and convenient wherever I am

Cloud Based and ease of use wherever I have access to device with internet

Pros

The Cloud Based function was the best aspect of this program. The new practice discount is very helpful.

Cons

The mobile app for android needs to be better and more functional. There needs to be better data entry method of dental codes/services by typing in codes if preferred by user. This is sometimes faster than clicking multiple places to inter treatment.

December 2018

Angela from Highland Dental Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0