About YAPI Paperless Dental

YAPI is a cloud-based dental solution that caters to specialties of dentistry and orthodontics and helps them to manage their day-to-day business operations. The solution can be used by both staff and patients.

YAPI offers features such as built-in patient scheduling a digital imaging module. Patients can also fill out and electronically sign forms within the solution. YAPI's practice dashboard module facilitates office communication using real-time data.

YAPI's appointment-confirmation and recall module allows dentistry practices to schedule automated email, postcards, text and voice messages within the solution. YAPI also features an automated module for collecting and pre-screening patient feedback and facilitates posting this feedback on external ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

11 Reviews of YAPI Paperless Dental

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

July 2018

Jen from Bellanger Pediatric

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

WOW AMAZING PRODUCT!

Thank you YAPI!

Pros

YAPI is amazing! We are a brand new office that has been using YAPI since we opened in April of 2017. We are completely paperless, I can communicate so easily with patients and even the patients say how much they love the reminders they get through email/text! All the staff I have spoken to on the phone for training have been very helpful and pleasant. He did most of the training sessions and I have had to email him questions here and there. He always replies promptly and if it's not something he can directly help with he directs me to who I need to speak to. YAPI has made my life so much easier by how user-friendly it is. I HIGHLY recommend!

August 2018

kristi from Hudson valley periodontics

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

yapi for every dental office

We have gone paperless so patient forms and communication threw out our office are done threw yapi. All consent forms are also done threw yapi. Its simple to upload into dentrix threw the document center.

Pros

I like that you can have patient's sign documents right on the ipad. There is no need for another device for patient's to sign important forms.

Cons

I dislike how many clicks it takes to complete something. I feel things would be better if it was just a one click or drag option.

March 2018

Erica from KCSD

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2018

Dental Practice Review

Overall the convenience of the program is ideal and it pairs well with our dentrix program. However the time that it takes to recreate forms to make them compatible is a major downfall. They are also not set up to communicate with our medical practice management and EHR program.

Pros

We have yapi installed on our ipads for the patients to complete their new patient and updated patient forms when they arrive. It's a simple as selecting a box and the paperwork can be completed quickly.

Cons

You have to create the fillable version of all your forms to have it done the way you want it as the support staff doesn't have the ability to change a word document into a fillable version. I've spent countless hours recreating forms to make it compatible with the software. Ideally the support team would have the mans to do this for the customer.

February 2020

Matthew from The Dentists at Gateway Crossing

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2020

Great on some fronts, some areas to improve as well

Pros

Functionality for inter-office communication, keeping track of patients within the practice, and paperless forms

Cons

Paperless forms are great but overwhelming to edit and organize, customer support is helpful but slow to respond at times, patient review manager is in need of tweaking

August 2018

Sara from Orchard City Dental Care

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

August 2018

Easy to use, convenient for patients

Pros

Enables us to register patients online before the patient steps in the door. Auto confirms appointments, sends reminders.

Cons

Hard to get in touch with customer service. Sometimes you have to wait a while before issues get resolved or fixed.