Why can't all software be like this ?

This software fitted our company perfectly. It's easy to use and saves you so much time. SDS4 is easy on the eye and is a software programme you want to work with just by looking at it. Since using SDS4 we have seen an upturn is revenue, efficiency and a drastic decrease in RMA's and returns. We looked at countless software packages that were all "ok" but SDS4 blew us away from the very first demo. If you are looking for distribution software for the Electronics Industry look no further than SDS4.

Pros

Great to look at Quick order processing (1 click order processing) Gives managers control with easy access controls Authorisation order processing ISO ready Great value for money Easy to use Easy to learn Complete financial control Regular updates sometimes daily

Just awesome!

Pros

Where do I begin. After years of searching for the perfect ERP solution for my electronic component distribution business I finally came across SDS4 Distribution. I literally have been searching for a solution like this for years. We have tried 4 other solutions but SDS BY FAR exceeds all we have used - from functionality, to ease of use, to stability of the program - it's top notch. Unlike many other software solutions SDS4 Distribution is windows-based and has a similar feel to Outlook. It can easily be customized and it's processes are very easy to learn. I called my rep and he promptly took almost 3 hours (!) out of his day to demo the software. Support has been just awesome. After initial install a dedicated account rep is assigned to you for all requests. My rep constantly follows up to make sure all is running well. If you need assistance on the fly, contact one of their reps on Skype and your questions will be addressed immediately. We have been using SDS4 Distribution for the last 6 months and are absolutely thrilled with its capabilities!

Cons

Nothing. Wish I would have found SDS4 Distribution sooner!

No real support

We went to SDS as we wanted to move away from our current unsupported software. We were led to believe that SDS had a team of people to support their software. It turns out there is only one person, and he can be very difficult to deal with, and will go off the grid for weeks at a time.

Pros

Decent functionality, suited to our industry.

Cons

Very poor response, customer service and support.

Yes, this is what is all about!

Overall the support my company has received has been fantastic! [SENSITIVE CONTENT HIDDEN] always goes above and beyond what is required. The team at SDS has always treated our company very well. They listen to what we need and shows us how to do what we need done. The SDS team is always up to the challenge in ensuring we have what we need and creating a solution if one does not yet exist. The lay out for the system is very pleasing to my likes and has all the features without all the clutter. Having this program has really made our company more efficient and productive. SDS is highly recommended!

Pros

Support Value Ease of use Many plug ins to make life easy Regular updates Videos to show you how to do tasks Easy to learn

Cons

That it took a while to locate a all in one program for my small business.

Best Software I have ever used. User friendly, tons of applications, customizable and great support.

He is one hard worker. he has gone out of his way to make sure my software install has gone perfectly. He spent 10 plus hours making sure things have gone right with my software install and also gave me tons of tips on how to generate business. Super happy with SDS commitment to my company, which Ben played a huge role in.

Pros

Overall Satisfaction is Excellent. the support team at SDS have been going above and beyond to walk me through every step in transitioning to SDS4. Pleased with the price. Though, only practice was in training, still- Software is particularly user-friendly. Agent stayed on the phone for training until 8:00 PM during my acquainting of SDS. Can tell he is really a great guy. I have and will continue to recommend Superior Development Systems (SDS) and SDS4 to all colleagues.