About ProcessMAP Enterprise

ProcessMAP is a cloud-based environmental health safety (EHS) solution that also offers risk and compliance management. With ProcessMAP, users can collect, manage and analyze risk and safety data with a central solution.

Modules include health and safety, risk and claims management, environment and sustainability and compliance and quality management. Other features include a customizable user interface, regulatory reports, role-based access, multilingual support and applications for mobile devices with an offline mode.

ProcessMAP's built-in reporting and analytics platform provides users with trending, benchmarking and forecasting capabilities that help them generate custom reports. Additionally, ProcessMAP's modules feature audit management, risk as...


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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of ProcessMAP Enterprise

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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January 2017

Leonel from TIMOR GAP, E.P.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2017

Its a good software that we may need to procure in the future

Its one of the complete features of the QHSE software. Wish i can get some more detail information of the product compatibility, Licence and pricing as well as any other related information such as Maintenance etc, as well as procurement and Installation process of this software would be great.

July 2019

Kirby from King Industries

Company Size: 201-500 employees

Industry: Chemicals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2019

Great Product Overall

Pros

The Incident Management System is set up well to get to the root of problems and assign action items to prevent the problems in the future and track the action items to completion.

Cons

The system can sometime not be flexible enough for our needs (more incident categories)

Response from ProcessMAP

Replied July 2019

Thank you Kirby, for your kind words and feedback! Feedback like this helps us constantly improve the experience for all our customers by knowing what we are doing right and what we can potentially improve up on. We truly appreciate you taking the time to share this helpful response. Thank you!

March 2019

Cooper from Interstate Batteries

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Warehousing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

2.0

March 2019

Audit management Desktop/IOS App

My companies overall experience with ProcessMAP is not negative by any means. The challenges come form the app version and seeing the information translate the the desktop version. The information is portrayed different if you can find it in the system. If we excluded the app, ProcessMAP's functionality on the desktop is well developed and can drive great change with your organization!

Pros

ProcessMAP provides a system that is glitch free. I have had pain points with getting systems up and running with past companies I've partnered with in the past. ProcessMAP provides a full service team that provides good customer care through the transition phase. The ProcessMAP tool allows you too take your EHS program to the shop floor level team members. It allows for everyone at your facility(s) to be aligned on metrics, standards and best practices for your company.

Cons

The ProcessMAP app for IOS and android is not very developed as of today. They are making improvements twice a year to ensure they are getting up to par with the rest of the competitors but it can create challenges in today's markets. Most of the difficulties with finding information, entering information have come from the app version. If anything, I feel an app is the most utilized function of an EHS program when talking about auditing and inspections.

Response from ProcessMAP

Replied July 2019

Thank you Cooper, for your appreciation and the feedback to further enhance our mobile capabilities! Your inputs will help us improve the experience for all our customers by continuously bringing in new capabilities and innovation to the platform. We truly appreciate you taking the time to share this helpful response. Thank you!

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

March 2019

Great Dashboards

I'm sure the system itself is great but their customer service needs improvement.

Pros

The dashboards are fantastic. They go beyond just line, bar and pie charts. Easy to change up the dashboard. Has a feel like pivot table charts but look great. Reasonably priced.

Cons

Condescending sales and on boarding team. I couldn't move past the demo. If I was treated that way as a Manager I couldn't risk my employees being exposed to that.

Response from ProcessMAP

Replied July 2019

Hello, Thank you for sharing your feedback with us. We sincerely regret that we couldn't provide the expected level of experience. We hope you will give us another chance to work together, in future!

June 2018

Yaroslav from Consorcio OIV Tocoms

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2018

It can be a good tool to support the management of prevention of events and losses

It allows us to have at our disposal the statistical information of accidents when required. Facilitates the task of analysis and presentation of information

Pros

First of all this manufacturer of programs, has 16 years in the market, being used in more than 100 countries, being available in several languages. Allow reliability and security in the safekeeping and handling of information. Allows technical support by the manufacturer. It allows the integral management of information, both from mobile terminals and PC's

Cons

It is a program in my opinion expensive, you can get a DEMO but by contacting the manufacturer. The program only handles standards of the OSHA standards.

August 2019

Samantha from Kodiak Building Partners

Company Size: 5,001-10,000 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

August 2019

Would not recommend.

We aren't solving any business problems. Process Map continues to reject what we need as not possible without other solutions.

Pros

We were sold on Process Map because it had all of the features we needed in one place - LMS/Claims/Audits.

Cons

It is terribly confusing. There are so many back end fixes, etc. You need a full time person to be an administrator at your company, a SME. Otherwise, it is beyond frustrating and unusable.

May 2016

ashwin from ABC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

May 2016

Good

Easy to use ,Good software product for mid sized organizations.