About eSignLive

eSignLive by VASCO is an electronic signature solution that is available in the cloud or on-premise. The solution enables users to secure access, manage identities, verify transactions and protect assets across financial, enterprise, e-commerce, government and healthcare markets. eSignLive captures signatures at the point of sale, on websites or in the field.

eSignLive is able to manage internal signing workflow as well as customer-facing transactions. It allows users to upload documents, assign multiple signatures to each signer and manage multi-party routing. Users can create their own workflow requirements and specify the sequence of signatures collected.

eSignLive offers white-labeling and brand customization options. Users can also view comprehen...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10

62 Reviews of eSignLive

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(47)

47

4 stars

(15)

15

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 62 results

May 2018

Jean from Keller Williams Prestige

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Very easy to use

Pros

My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

Cons

This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.

February 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Easy to use, stable environment and excellent support

Pros

EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

Cons

The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

September 2016

Tennille from Affinity Credit Union

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2016

Used for Scholarship Application Intake

My department was using this software for a fairly unique reason - intake of scholarship applications. Previously we had just received a fillable PDF form by email, or students mailed in a hand-written copy of the application, and then spent hours compiling the information and retyping applications that weren't legible. Moving completely to an online system worked well for us. A few students had issues when they started an application, and then didn't finish it (the email from e-sign went to their junk email inbox and they didn't think to check it), but that's user error on their part. There were a number of things that using e-SignLive made easier, but some of the functionality introduced unforeseen challenges!

Pros

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Cons

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2018

The system is easy to set up and use so getting started is a fast process.

We are now getting new students for our school enrolled and started sooner due to having their agreements signed and delivered back to us more efficiently. Also much easier for both.

Pros

The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

Cons

While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.

May 2018

Crystal from Reith & Associates Insurance and Financial Services Limited

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Makes online transaction so much quicker!

Pros

Quick and easy to use. All of our front line staff have been using this and all of our clients find it easy to reply too.

Cons

There is nothing I do not like about this software. It is easy to use and it is inexpensive. I don't have any CONS.